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Box Office Fees

Whova

Summary

Whova is an all-in-one event platform that combines registration and ticketing with an attendee app, check-in, badge printing and exhibitor tools. It is sold by quote for conferences, association events, trade shows and nonprofit events, in person or hybrid.

Open source
No
Best for
Conference and association organizers who want registration, app and check-in in one place

What we checked

Pages last read

Whova price and terms

Terms

Free to start
PartlyPartly
The terms in full

Free tickets carry no Whova ticket fee and are unlimited in number, but selling paid tickets runs on a per-event price quoted by Whova; a platform trial is offered only after booking a 20-minute 1:1 demo.

Sign up without sales
NoNo

Where these prices come from

Its own pages, checked

What we checked on Whova

YesPartlyNo

What the fees come toYes

The fee per ticket

Whova publishes one per-paid-ticket registration fee of 3% of the ticket price plus $0.99, with no cap or minimum stated.

For every ticket sold through Whova, we charge a registration fee of 3% of the ticket price plus a $0.99 processing fee using Stripe payout.

whova.com/event-registration-software/n…Checked

What the fees come toYes

Who pays the fees

The organizer chooses: Whova lists passing the ticket fee on to registrants as an option, so the fee can sit on top of the price or be absorbed.

Option to pass fees to registrants

whova.com/event-registration-softwareChecked

What the fees come toPartly

Card processing

Stripe processes the cards and the organizer links its own Stripe account, but Whova publishes no card rate of its own, so processing cost sits outside the quoted 3% + $0.99.

Whova uses Stripe as its payment processing platform. It will require you to link your Stripe account to Whova’s online registration system.

whova.com/event-registration-softwareChecked

What the fees come toYes

Free events

Free tickets carry no Whova ticket fee at all and the vendor states there is no cap on how many free tickets an event distributes.

Yes, Whova supports free tickets without charging any ticket fees. There is no limit to the number of free tickets you can distribute through Whova.

whova.com/event-registration-softwareChecked

What the fees come toYes

Donations and tips

Buyers can add a donation as an extra contribution during or after registration; Whova does not state any fee on a donation and never mentions asking buyers to tip the platform.

Gain Extra Contributions:Gather further contributions with extra add-ons, such as donations, during or after the registration process.

whova.com/event-registration-software/n…Checked

What the fees come toNo

Sales tax on tickets

Whova does not collect or remit sales tax: its terms put failure to pay or withhold taxes squarely on the organizer, and no tax-line setting is documented.

your failure to pay or withhold any taxes or other fees required by applicable law

whova.com/termsChecked

Getting paidYes

When you get the money

Money lands in the organizer's own linked Stripe account as each ticket sells rather than being held until after the event, with no payout fee stated by Whova.

Once a ticket is sold, the funds are immediately deposited into your Stripe account. From the Stripe account, you can transfer them to your bank…

whova.com/event-registration-softwareChecked

Getting paidYes

Your buyers’ details

Organizers see and export registrant responses and order details, and can email past attendees in campaigns, so the buyer list is the organizer's to use.

Easily view & export responses View registrant responses in analytic charts and easily export into spreadsheets

whova.com/event-registration-softwareChecked

Selling the ticketsYes

Ticket types and discounts

Multiple ticket tiers, automatic early-bird pricing, amount or percentage discount codes and bundled group tickets are all documented registration features.

Early bird pricing Increase ticket sales with automatically adjusted prices based on purchase date

whova.com/event-registration-softwareChecked

Selling the ticketsYes

Questions at checkout

Custom fields collect your own questions and the flow can branch by answer and by ticket type, so questions can differ per ticket.

Personalize registration flows Build separate registration pages or configure questions based on answers and ticket type.

whova.com/event-registration-softwareChecked

Selling the ticketsYes

Registration forms and waivers

Registration forms take custom fields of your own, and waivers and forms can be pushed to attendees and tracked in the dashboard at check-in.

Automatically manage waivers and forms Prompt attendees to complete forms during check in on the app and track submissions in Whova’s dashboard.

whova.com/event-management-software/pap…Checked

Selling the ticketsPartly

Timed entry

Attendees reserve places in specific sessions ahead of time and organizers cap session attendance, which covers slot capacity but not general timed-entry admission windows.

Reserve Sessions Ahead Of Time:Allow attendees to reserve spots for specific sessions in advance, ensuring efficient resource allocation.

whova.com/event-registration-software/n…Checked

Selling the ticketsYes

Online events

Virtual and hybrid events are a documented product line, with Zoom, Teams, Webex, YouTube Live and Vimeo streams linked to agenda sessions attendees reach in the app.

Zoom A widely-used virtual meeting and webinar platform. Connect to enable automatic meeting creation and session linking within the event agenda.

whova.com/pages/integrationsChecked

Selling the ticketsYes

Sell on your own website

Registration widgets can be embedded directly on the organizer's own site or webpages, so buyers need not be sent to a Whova-hosted page.

Embeddable registration widgets Easily link or embed ticketing widgets on your website and webpages

whova.com/event-registration-softwareChecked

Selling the ticketsYes

Website builders

Embed only: Whova offers embeddable registration widgets and event webpages for any site with no coding, but names no WordPress, Squarespace, Wix or Shopify plugin.

Increase sign up rates by adding registration widgets or event webpages with essential event information in your own websites – no coding experience…

whova.com/micro-events-management-softw…Checked

Selling the ticketsYes

Add-ons

Merchandise, extra sessions and similar add-ons can be sold during registration, and attendees can come back later to make additional purchases.

Add-ons & additional purchases Include merch, extra sessions, and more as add-ons and allow attendees to make additional purchases later

whova.com/event-registration-softwareChecked

Selling the ticketsNo

Refunds and transfers by buyers

Refunds must be issued by the organizer in its own Stripe account rather than requested by the buyer in Whova, and ticket transfer between attendees is not documented at all.

Since Whova utilizes Stripe as its payment processor, all refunds must be managed directly by you through your Stripe account.

whova.com/event-registration-softwareChecked

At the doorYes

Check-in app

Staff and volunteers scan each attendee's QR code with the Whova app on their own phones, no scanning hardware required; offline behavior is not described.

Instantly scan with the Whova app — no fancy hardware required

whova.com/event-management-software/pap…Checked

At the doorPartly

Door sales

Whova supports offline payment by check, cash or wire alongside online sales, but publishes no card-at-the-door terminal and no separate door-sale fee.

Support offline payment (Check, Cash, Wiring)

whova.com/event-registration-softwareChecked

At the doorYes

Apple Wallet

After registering through Whova, attendees are prompted to add the event pass to Apple Wallet; it requires the event to use Whova's own registration system.

After attendees register through Whova’s registration, they will be prompted to add the new event pass to their Apple or Google Wallet.

whova.com/blog/digital-wallet-checkinChecked

At the doorYes

Google Wallet

The same confirmation email offers a Google Wallet pass holding the attendee's QR code and registration code, again only for Whova-run registration.

The buttons for attendees to add event passes to their Apple and Google wallets are included in the Whova registration confirmation emails (after…

whova.com/blog/digital-wallet-checkinChecked

Finding buyersYes

Email to buyers

Email campaigns can be sent from the platform to new contacts or to past attendees to drive registrations for the next event.

Generate buzz with email campaigns Send targeted campaigns to new contacts or past attendees to drive registrations

whova.com/event-registration-softwareChecked

What it connects to and where it is soldYes

Works with

A published directory connects Whova to HubSpot, Mailchimp, Constant Contact, several association systems and Zapier for anything without a direct integration.

Zapier An automation platform that connects thousands of apps. For tools that don’t have a direct integration with Whova, use Zapier to automate…

whova.com/pages/integrationsChecked

What it connects to and where it is soldYes

United States

Whova registration takes Stripe payouts in 39 countries including the United States, Canada and the United Kingdom

Whova registration previously supported early payouts for events in the US, Canada, the UK, and 20 other countries. With this expansion, organizers…

whova.com/blog/early-payout-39-countriesChecked

What it connects to and where it is soldYes

Canada

Whova registration takes Stripe payouts in 39 countries including the United States, Canada and the United Kingdom

On the page: "List of countries that can benefit from early payout from Whova Registration" section

whova.com/blog/early-payout-39-countriesChecked

What it connects to and where it is soldYes

United Kingdom

Whova registration takes Stripe payouts in 39 countries including the United States, Canada and the United Kingdom

On the page: "List of countries that can benefit from early payout from Whova Registration" section

whova.com/blog/early-payout-39-countriesChecked

Starting and getting helpNo

Free to start

Free tickets carry no ticket fee, but Whova is not free to an organizer selling paid tickets: the vendor states organizers pay for the services, quoted by event size.

The Whova event app is free for event attendees to download and use from the App Store or Google Play. However, event organizers pay for the services.

whova.com/faq/who-pay-for-whova-how-muc…Checked

Starting and getting helpNo

Sign up without a sales call

There is no public sign-up or rate card: the pricing page is a quote-request form, and a trial comes only after booking a 20-minute one-to-one demo.

Want to test drive our platform? Book a 20 min 1:1 demo to get a trial.

whova.com/pricingChecked

Starting and getting helpPartly

Support on event day

Q&A site and email support are free within business hours of 9am-5pm Pacific on weekdays, excluding public holidays; phone or chat cover at door-opening time is not confirmed as included.

We offer the following level of customer services free of charge: Q&A site and email support during normal business hours (9am-5pm Pacific Time…

whova.com/faq/do-you-provide-support-fo…Checked

Whova alternatives

All 9 alternatives

Is this yours?

Run this platform? Claim the page for free, see its visitors and add the owner mark. You confirm it with an email at whova.com.

Report an error if a fact is wrong.