Humanitix price and terms
Terms
- Free plan
- YesYesFree events and free tickets carry no fee at all, and there is no subscription
The terms in full
paid tickets carry 5% + $1.29 each, which buyers pay by default.
- Sign up without sales
- YesYes
For AI agents
- API
- Yes
Pricing page, captured
help.humanitix.com/en/articles/12292391-what-are-the-humanitix-booking-fees, checked
What we checked on Humanitix
The fee per ticket
Humanitix charges a percentage plus a fixed amount on every paid ticket, and in US dollars that one rate also covers card handling.
USD 5% + $1.29 per paid ticket (plus applicable taxes.
Who pays the fees
Buyers are charged the fee on top of the ticket by default, and you can instead pay it yourself out of the ticket price, split it, or let buyers choose.
By default, the Humanitix booking fee is passed on to the ticket buyer, meaning they pay this fee on top of their ticket price. You take home 100% of…
Card processing
Humanitix handles the card payment itself on US dollar events and the cost sits inside its 5% + $1.29 fee; connecting Stripe instead means Stripe bills you separately.
The Humanitix booking fee is inclusive of all payment processing fees and taxes when using the default Humanitix payment gateway
All-in price at checkout
Prices buyers see are inclusive of fees, but they are printed as the ticket price followed by the fee, and events where the host pays the fee show no fee at all.
All ticket prices shown to buyers are now inclusive of fees. This will affect all currencies.
Free events
Free tickets and free events carry no Humanitix fee at all, and imported or manually created orders are also free.
No fees for free tickets/events
Fees on refunds
When a ticket is refunded the buyer gets the ticket price back but Humanitix keeps its booking fee, so whoever paid that fee loses it.
Humanitix booking fees are, by default, non-refundable. You will have been refunded 100% of the face value of your tickets
Nonprofit rates
Registered charities, nonprofits and schools pay 3.9% + $1.29 a paid ticket instead of 5% + $1.29, and must send evidence to apply.
To show our support, we offer a discounted booking fee for your event(s), meaning you can take home more of your ticket sales and/or make your events…
Plans and subscriptions
There is no monthly or yearly plan to buy and no tiers: every host gets every feature and pays only the per-ticket fee.
No subscription fees No admin fees No sign-up fees No tiered memberships or plans
Donations and tips
Buyers can add a donation at checkout or give on a standalone donation page, and each donation carries the lower nonprofit rate; buyers can also be offered the chance to cover the booking fee.
we've reduced the default booking fee charged on all donations to the equivalent of our NFP rate plus any applicable local tax.
Refund protection at checkout
offered, off by default: Xcover provides it, buyers choose and pay for it at checkout, and a host must ask Humanitix support to switch it on.
Refund protection is currently invite-only and must be enabled for your event(s).
Sales tax on tickets
collects and remits state sales tax where Humanitix counts as a marketplace facilitator, and elsewhere you switch on a tax line and remit it yourself.
Only if Humanitix is required to collect sales tax in your state will Humanitix remit sales tax collected on your behalf as the 'marketplace…
When you get the money
Money is held until the event ends and reaches your bank within five business days with no transfer fee; connecting Stripe instead pays you as tickets sell.
Ticket sales are paid into your nominated bank account within 5 business days after your event has ended
Disputed charges
Humanitix disputes a buyer's charge dispute with their bank for you at no charge, but the loss lands on you: funds are held back before you are paid, or invoiced back afterwards.
If your event has been paid out: Humanitix will invoice you to recoup the funds now refunded to the buyer.
Your buyers’ details
Buyer and attendee names, emails and answers export to CSV, and buyers who tick the default opt-in become followers and sync to Mailchimp.
All information you collect from buyers and attendees including names, email addresses, dietary requirements, and custom questions, are found within…
Ticket types and discounts
You get unlimited ticket types with early-bird or pre-sale tickets, discount and access codes, and packaged group or table tickets.
On the page: Feature list "Enjoy robust features with any plan"
humanitix.com/us/pricingChecked
Reserved seating
You can build seat maps for tables, auditoriums and stall layouts and let buyers choose their own seat.
Tables, auditoriums, even market stall allocations. Build them all and let your guests choose.
humanitix.com/us/featuresChecked
Questions at checkout
Checkout questions can be asked once per order or on every ticket, can be made conditional, and the answers export with your reports.
With Humanitix, you can use the Checkout Questions feature to ask attendees for more information when they purchase tickets, like dietary…
humanitix.com/us/faqsChecked
Registration forms and waivers
Your own checkout questions build the form, and a terms and conditions checkbox that can be renamed waiver makes attendees agree before they finish.
Select the terms & conditions question format
Timed entry
Timed slots work as a recurring event where buyers pick an occurrence, but ticket prices and capacities you set apply to every slot alike.
All ticket types, prices, and capacities will apply to all occurrences
Waitlist
A waitlist captures interest once tickets sell out and can release tickets and notify waiting buyers automatically.
Release new tickets and notify waitlisted guests automatically as soon as additional tickets become available.
humanitix.com/us/featuresChecked
Online events
A Virtual Event Hub page holds the stream, video or download links and only ticket holders for the online event can reach it.
Yes, using the Virtual Event Hub, you can provide your digital attendees exclusive access to your video, livestream or downloadable content.
humanitix.com/us/faqsChecked
Sell on your own website
The whole checkout can be embedded on your own site, so buyers pay without leaving your pages.
You can embed your Humanitix event's entire checkout process using a widget
Website builders
embed only: you paste a script and button code into any site, with step-by-step help for WordPress, and Humanitix warns the pop-up may not suit every site builder.
Please note that the pop-up widget may not be compatible with all third-party website builders or certain CMS.
Add-ons
Add-ons let buyers put merchandise such as books, cups or hoodies in the same order as their tickets.
Sell books, reusable coffee cups, funky hoodies, or anything your guests might need.
humanitix.com/us/featuresChecked
Recurring events
One recurring event carries all its dates and times, so buyers pick a date and you do not rebuild the event each time.
Create a recurring event by adding in all of your occurrences (dates and times) that all of your ticket-type options will apply to.
Refunds and transfers by buyers
Hosts can switch on self-service cancellations with a time limit and a refundable share, and buyers can forward a ticket to someone else by email.
you can give buyers the ability to action their refunds and cancellations using the manage order button located on their order confirmation email.
Check-in app
The free Humanitix for Hosts app scans ticket QR codes on phones and keeps scanning when the network drops, syncing check-ins later.
The app can still work offline for ticket scanning or check-ins with intermittent or loss of network connection, and your check-in data will be…
Door sales
The host app takes card payments by tap to pay, typed card or a Stripe terminal at 3% + $1 a paid ticket, while cash sales carry no fee.
All fees are charged per paid ticket. Free tickets are free. There are no fees for cash sales via the box office.
Apple Wallet
Buyers can save their ticket to Apple Wallet from the confirmation page or the order email, unless the host has turned digital tickets off.
you can easily save your digital tickets to your Apple Wallet, Google Wallet, or Samsung Wallet
Google Wallet
Google Wallet is offered alongside Apple and Samsung Wallet on the confirmation page and in the order confirmation email.
On the page: Opening answer
Listed where buyers browse
Your event is listed on the Humanitix site in front of its own audience, and the fee table sets one rate per paid ticket however the sale comes in.
Be in the spotlight for the million+ ticket buyers who visit us each year.
humanitix.com/us/featuresChecked
Email to buyers
Email campaigns reach your attendees from inside Humanitix, and a Mailchimp connection lets you market a next event to past buyers.
Humanitix even integrates with Mailchimp, if you want to promote your next event to your previous attendees.
humanitix.com/us/faqsChecked
Ad tracking
You can connect a Meta pixel and Google Tag Manager to your event pages, plus Google Analytics for views and sales.
Connect your Meta pixel
Promoter links
Promoters and channels get tokenized affiliate links whose sales show in your reports, but a sale finished through any other link cannot be credited.
Affiliate links can only track purchases made while using these links.
Works with
Mailchimp, Salesforce, HubSpot, Google Sheets, Canva and Facebook connect directly, and Zapier links thousands of other apps.
Mailchimp integration
humanitix.com/us/pricingChecked
API
A documented public API returns event, order, ticket and tag data with an account key, capped at 200 requests a minute.
Get the most advanced integration with your website using our Humanitix public API to fetch event, order, ticket, and tag information.
Free to start
There is nothing to pay Humanitix yourself: free events cost nothing and on paid events the fee goes to the buyer by default.
For the majority of hosts, it costs absolutely nothing at all to run an event on Humanitix, and you'll get access to unlimited ticket types and all…
Sign up without a sales call
You can open a free account and publish an event the same day; a demo is offered but no sales call is required first.
Login to your free Humanitix account, then click ‘Create Event’. You can sell tickets for free and accept card payments from your attendees.
humanitix.com/us/faqsChecked
Contract
There is no contract, no sign-up fee and no exclusivity, so you can run one event and stop without notice.
NO sign up fees, NO contracts.
humanitix.com/us/pricingChecked
Support on event day
Support is free and reached by live chat in the host console or an inquiry form, with a help center behind it; no phone line or support hours are published.
FREE customer support.
humanitix.com/us/pricingChecked
Humanitix alternatives
All 9 alternatives6 more alternatives
8 of the 9 publish a price.
- Ticket TailorFree, then about $0.80 per ticketFlat per-ticket fee ticketing paid into your own Stripe, PayPal or Square account.
- RunSignupFreeFree endurance-event registration platform billed only through per-transaction processing fees.
- TicketSpiceFrom $0.99 per ticketFlat 99¢-per-ticket ticketing for events and attractions, with in-house payments and a box office app.
- RSVPifyFree, then $0.90 per ticketRegistration, ticketing, guest management, seating, and QR-code check-in in one platform.
Sources and changes
Last changed
Sources23
- help.humanitix.com/en/articles/9760527-how-much-does-humanitix-cost
- help.humanitix.com/en/articles/12292391-what-are-the-humanitix-booking-fees
- humanitix.com/us/faqs
- humanitix.com/us/features
- humanitix.com/us/pricing
- help.humanitix.com/en/articles/12811402-can-i-save-my-tickets-to-my-apple-or-google-wallet
- help.humanitix.com/en/articles/8888608-event-guide-create-a-recurring-event-with-repeating-dates-and-times
- help.humanitix.com/en/articles/8889214-sell-tickets-on-your-website-with-an-embedded-checkout
- help.humanitix.com/en/articles/13454109-my-refund-was-smaller-than-expected
- help.humanitix.com/en/articles/14056532-hardware-requirements-for-the-humanitix-for-hosts-mobile-app
- help.humanitix.com/en/articles/15185200-understanding-chargebacks-as-an-event-host
- help.humanitix.com/en/articles/8888275-public-api-documentation
- help.humanitix.com/en/articles/8889219-when-will-my-event-be-paid-out
- help.humanitix.com/en/articles/8896945-track-sales-performance-with-affiliate-tracking-links
- help.humanitix.com/en/articles/8896957-not-for-profit-nfp-charity-and-school-rate
- help.humanitix.com/en/articles/8897185-allow-buyers-to-refund-and-cancel-their-orders-and-tickets
- help.humanitix.com/en/articles/8906145-connect-your-meta-pixel
- help.humanitix.com/en/articles/8906247-how-to-find-buyer-and-attendee-details-and-answers-to-checkout-questions
- help.humanitix.com/en/articles/8913353-how-to-add-terms-and-conditions-t-s-c-s-to-your-event
- help.humanitix.com/en/articles/8914022-why-are-there-booking-fees-for-donations
- help.humanitix.com/en/articles/9187932-enable-refund-protection-on-ticket-purchases
- help.humanitix.com/en/articles/9653327-changes-to-how-ticket-prices-and-booking-fees-are-displayed
- help.humanitix.com/en/articles/9944108-does-humanitix-remit-tax-for-my-event
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