Skip to content
Box Office Fees

TicketSpice

Summary

TicketSpice is a Webconnex ticketing platform for events and attractions that builds branded ticketing pages, sells online and on site, and processes card payments in house. It covers reserved seating, timed entry, scanning, a box office app and attendee management.

From
$0.99 per ticketmetered on usage
Open source
No
API
Partly
Best for
Fairs, festivals and attractions selling high ticket volumes online and at the gate

What we checked

Pages last read
Price on its site
From $0.99 per ticketFrom its pricing page

TicketSpice in our research

TicketSpice price and terms

Terms

Free to start
PartlyPartly
The terms in full

Creating an account is free with no setup or platform fees, and organizers who also run paid events can run free events at no charge; an organizer who runs only free events pays 99¢ per ticket. Source: https://www.ticketspice.com/pricing, FAQ "What do you charge for free events?" — "Event organizers who run paid events can run free events for free. If you are not organizing paid events, the pricing is 99¢ a ticket."

Sign up without sales
YesYes

For AI agents

API
Partly
TicketSpice's pricing page

Pricing page, captured

ticketspice.com/pricing, checked

What we checked on TicketSpice

YesPartlyNo

What the fees come toYes

Fees on 200 tickets at $25

$175 in fees on 200 tickets at $25 on TicketSpice, all paid by the organizer: each ticket costs the buyer $25 and the organizer keeps $4,825. The organizer can pass the fees on to buyers instead.

TicketSpice is a flat 99¢ fee per ticket plus basic credit card processing rates of 2.9% + 30¢.

ticketspice.com/pricingChecked

What the fees come toYes

Fees on 50 tickets at $25

$43.75 in fees on 50 tickets at $25 on TicketSpice, all paid by the organizer: each ticket costs the buyer $25 and the organizer keeps $1,206.25. The organizer can pass the fees on to buyers instead.

On the page: Pricing hero, headline pricing sentence

ticketspice.com/pricingChecked

What the fees come toYes

The fee per ticket

One flat 99¢ fee per paid ticket, with no percentage and no cap, dropping to 49¢ on tickets of $5 or less and 49¢ on door sales through the box office app; card processing of 2.9% + 30¢ sits on top.

On the page: Pricing hero, headline pricing sentence

ticketspice.com/pricingChecked

What the fees come toYes

Who pays the fees

The organizer chooses: pay the fees themselves out of the ticket price, or pass them to buyers, and any extra convenience fee the organizer adds is kept in full.

You can choose to absorb the fees or pass on the fees to your ticket buyers.

ticketspice.com/pricingChecked

What the fees come toYes

Card processing

Card processing is separate from and on top of the per-ticket fee, run by in-house Webconnex Payments at 2.9% plus 30 cents per transaction.

Just 99¢ per ticket plus standard credit card processing rates of 2.9% + 30¢ (that you can pass on to your attendees).

ticketspice.com/pricingChecked

What the fees come toPartly

All-in price at checkout

It depends on how the organizer configures the page: the vendor warns that its separate line item fee often breaks the FTC all-in rule and recommends absorbing fees or using the pass-on setting instead.

A recent FTC regulation requires all ticketing pages clearly display the full cost of the ticket price, including any additional fees, up front

help.ticketspice.com/en/articles/9299044Checked

What the fees come toPartly

Free events

Free events are free only if you also run paid events on the platform; organizers who only run free events pay 99 cents per free ticket.

Event organizers who run paid events can run free events for free. If you are not organizing paid events, the pricing is 99¢ a ticket.

ticketspice.com/pricingChecked

What the fees come toPartly

Fees on refunds

Fees come back only on a full refund processed through Webconnex Payments; on partial refunds, custom processors and offline orders the organizer eats them.

we refund the TicketSpice and payment processing fees if you issue a full refund. If you process a partial refund, the TicketSpice and processing…

help.ticketspice.com/en/articles/5539462Checked

What the fees come toNo

Plans and subscriptions

There is no subscription at all for ticketing: the vendor states there are no monthly fees, and the only recurring charges are optional marketing add-ons such as text messaging.

There are no setup fees, monthly fees, or credit cards required, so you can create an account and start selling tickets right away.

help.ticketspice.com/en/articles/8757593Checked

What the fees come toYes

Donations and tips

Buyers can add a donation to an order with a donation field, or give without attending through a donation ticket level; the field carries no platform fee while a donation ticket level pays the 99¢ per ticket fee, and checkout can ask donors to cover the processing fee rather than tipping the platform.

For the Donation Field, there are no TicketSpice platform fees for a ticket buyer's donation. Standard credit card processing fees apply based on the…

help.ticketspice.com/en/articles/2829765Checked

What the fees come toYes

Refund protection at checkout

offered, off by default: the organizer adds Purchase Protection to a page, it appears as an optional upgrade before payment, costs the organizer nothing and is paid for by the enrolling buyer.

Purchase Protection is free for event organizers and only collects a small fractional fee to attendees who enroll.

ticketspice.com/features/event-ticketin…Checked

What the fees come toPartly

Sales tax on tickets

adds a tax line: you can attach a line item fee for sales tax as a flat amount or a percentage, but nothing says TicketSpice collects or remits the tax for you.

In TicketSpice, you can add a line item fee to your page to charge for sales tax and other indirect fees required for your event.

help.ticketspice.com/en/articles/9299044Checked

Getting paidYes

When you get the money

Money goes to the organizer's own bank account on a chosen schedule as tickets sell, not after the event, with fees netted out and no payout charge named.

Unlike many other ticketing companies that make you wait weeks or months to get paid, we offer weekly payouts directly to your bank account.

ticketspice.com/pricingChecked

Getting paidYes

Disputed charges

The disputed amount is pulled back from the organizer's Webconnex Payments account along with a $15 fee that is kept whatever the outcome, and Webconnex contests the dispute on the organizer's behalf at no extra cost, with verdicts typically taking 90 to 120 days.

When a chargeback is initiated, the original transaction amount debited from your Webconnex Payments account, and a $15 chargeback fee is also…

help.ticketspice.com/en/articles/9359156Checked

Getting paidYes

Your buyers’ details

Organizers get ticket holder names, emails and custom answers as exports, and can email those past attendees from the platform's own campaign tools.

Export details about your tickets and ticket holders, including ticket holder information and questions you asked each attendee

help.ticketspice.com/en/articles/138490…Checked

Selling the ticketsYes

Ticket types and discounts

Unlimited ticket levels plus rules-based pricing cover early bird discounts, late increases, group discounts and inventory-triggered prices; coupon codes are created per page or globally.

With actions, fully automate early bird ticket discounts, late price increases, holiday deals, group discounts, time slots, and more.

ticketspice.com/features/conditional-lo…Checked

Selling the ticketsYes

Reserved seating

Buyers pick seats on a chart the organizer builds, with pricing tiers per seat, holds, tables and pods, and a seat-view preview on mobile.

Create your own seating chart in minutes using our simple web interface. From simple venues to complex ones, our drag and drop reserved seating chart…

ticketspice.com/features/reserved-seati…Checked

Selling the ticketsYes

Questions at checkout

You can ask your own questions at order level and collect name, contact details and custom responses for each individual ticket holder.

Collect the name, contact information, and custom responses for every ticket holder to streamline check-in, communication, and planning for your event

help.ticketspice.com/en/articles/133173…Checked

Selling the ticketsYes

Registration forms and waivers

The drag-and-drop builder offers dozens of field types and integrated e-signature waivers, with optional selfie or photo ID checks on the signer.

TicketSpice gives you integrated digital signatures for waivers and release of liability forms directly within your event page.

ticketspice.com/features/digital-releas…Checked

Selling the ticketsYes

Timed entry

Tickets can be sold by date and time slot with a capacity ceiling per day or slot that applies across every ticket level, and exemptions where needed.

With TicketSpice, you can set a capacity limit for a given day or time slot and we'll make sure your sales across all ticket levels won't exceed that…

ticketspice.com/features/timed-entry-ev…Checked

Selling the ticketsNo

Waitlist

The vendor states plainly that no waitlist exists today and points organizers to its sister product RegFox if they need one.

No, TicketSpice does not currently offer a waitlist feature. If you want to offer a waitlist, we recommend using our sister product, RegFox.

help.ticketspice.com/en/articles/8706176Checked

Selling the ticketsYes

Online events

Livestream, Zoom or pre-recorded events are supported: buyers receive access codes tied to one IP at a time, and content can be gated by ticket level.

Simply embed the player from your streaming service in TicketSpice's virtual event settings and ticket buyers will be issued tickets containing…

ticketspice.com/features/virtual-event-…Checked

Selling the ticketsYes

Sell on your own website

The ticketing page can be embedded in your own site as an iframe, a pop-over window or a tickets widget so buyers never leave it.

TicketSpice provides the code needed to embed your ticketing page as an iframe

help.ticketspice.com/en/articles/2671193Checked

Selling the ticketsPartly

Website builders

embed only: the documented route for Squarespace, Wix, Weebly and WordPress is pasted iframe, pop-over or widget code, not a platform-specific plugin or app.

If you are using a website builder like Wix, Squarespace, Webflow, Wordpress, this method works too

help.ticketspice.com/en/articles/110681…Checked

Selling the ticketsYes

Add-ons

Merchandise, upgrades and experiences can be added to the order with their own inventory limits and variants, at no extra platform charge.

Including add-ons and upgrades to your event on TicketSpice is incredibly easy and is free of any additional fees or charges.

ticketspice.com/features/sell-upgrades-…Checked

Selling the ticketsYes

Recurring events

A date range with blackout dates covers multi-day, daily and recurring runs from one page, and an Event Series page type handles a set of shows.

Choose the date range you want to sell tickets, specify if you need to sell tickets by time slot, set blackout dates, and you are set.

ticketspice.com/features/timed-entry-ev…Checked

Selling the ticketsYes

Refunds and transfers by buyers

If the organizer switches it on, buyers manage themselves in an Account Center: resend, edit, transfer to someone else and take partial refunds.

Allow attendees to resend and print tickets and view, edit, transfer and/or partially refund their orders in the Attendee Account Center

help.ticketspice.com/en/articles/8814783Checked

At the doorYes

Check-in app

A free iOS and Android app scans QR tickets, syncs across devices for duplicate detection, and the vendor says it keeps working with no connection.

We get it. Stuff happens. Internet connections can fail or slow to a snail's pace. Never fear, the TicketSpice app will work offline and continue to…

ticketspice.com/features/ticket-scannin…Checked

At the doorYes

Door sales

The box office app sells at the door by card, tap-to-pay or cash, and the per-ticket fee drops to 49 cents on card sales with no fee at all on cash.

When using the box office app, your ticket pricing drops down to 49¢ per paid ticket.

ticketspice.com/pricingChecked

At the doorYes

Apple Wallet

An Apple Wallet option on the confirmation page lets buyers add their ticket to the Wallet app, and it is switched on by default.

The Show Apple Wallet checkbox allows attendees to easily add their confirmation to their Apple Wallet app on their iPhone if desired.

help.ticketspice.com/en/articles/8752321Checked

Finding buyersYes

Email to buyers

Drip and winback campaigns to past attendees run inside the account; email blasts are metered at two cents per email, with confirmations free.

Marketing email automations for you create drip campaigns to campaigns to your past attendees or your email database.

ticketspice.com/pricingChecked

Finding buyersYes

Ad tracking

Conversion tracking covers the Meta pixel and Conversion API plus Google Analytics, Google Ads and TikTok pixels on the ticketing page.

With support for platforms like Google Analytics, Google Ads, Facebook Pixel, and Tiktok Pixel, you can monitor key metrics such as traffic,…

help.ticketspice.com/en/articles/2474932Checked

Finding buyersYes

Promoter links

Tracking links give each promoter a named code appended to the page URL, and the attributed orders show up in exports and reporting.

The Tracking Links feature lets you create unique URLs for your page that discreetly record where each registration originates.

help.ticketspice.com/en/articles/8616604Checked

What it connects to and where it is soldYes

Works with

Connections run through Zapier, which the vendor names for Mailchimp, Salesforce, HubSpot and QuickBooks among CRM, marketing and accounting tools.

Using our Zapier integration, your TicketSpice data can be seamlessly integrated with your favorite CRM, marketing, project management, and…

ticketspice.com/features/event-ticketin…Checked

What it connects to and where it is soldPartly

API

A documented REST API with self-serve keys is included for every account, but the vendor says it is largely read-only and it will not support custom builds.

Our API largely only supports reading data via GET requests

help.ticketspice.com/en/articles/2471507Checked

What it connects to and where it is soldYes

Canada

For processing payments outside the US and Canada, a popular option is Stripe.

Our in-house processor, Webconnex Payments can process payments either in USD or CAD. For processing payments outside the US and Canada, a popular…

help.ticketspice.com/en/articles/8754791Checked

Starting and getting helpYes

Free to start

The account and the software cost nothing up front, and the organizer can switch on a setting that passes every platform and card fee to buyers.

we have a setting that automatically passes on all TicketSpice fees and credit card fees to your buyers

help.ticketspice.com/en/articles/9006400Checked

Starting and getting helpYes

Sign up without a sales call

You can create an account with no card, build the page and publish the same day; a demo and a sales call are offered but not required.

Free to signup. No setup fees, hidden fees, contracts, or shenanigans.

ticketspice.com/pricingChecked

Starting and getting helpYes

Contract

No contract, no annual commitment and no exclusivity is named; pricing is stated as pay-as-you-go per ticket with no termination terms mentioned.

TicketSpice is a simple 99¢ fee per attendee + standard credit card processing rates of 2.9% + 30¢. No contracts, annual fees, or hidden costs.

ticketspice.com/pricingChecked

Starting and getting helpPartly

Support on event day

Chat, email, phone and Zoom are offered free on every account, but staffed hours are 8am to 5pm Pacific on weekdays with only limited weekend cover.

Available 8:00 am - 5:00 pm (PST) Monday - Friday. Limited support on weekends.

ticketspice.com/supportChecked

TicketSpice alternatives

All 9 alternatives

Is this yours?

Run this platform? Claim the page for free, see its visitors and add the owner mark. You confirm it with an email at ticketspice.com.

Report an error if a fact is wrong.