Race Entry price and terms
Terms
- Free plan
- YesYesThe software, race setup and results hosting are free to organizers with no plan to buy
The terms in full
the cost falls on participants as 4.97% + $1.25 per registration, membership and booth, and 4.97% + $0.50 on products, sponsorships and donations. No fee on uploaded registrations or cash and check sales.
- Sign up without sales
- YesYes
For AI agents
- API
- Partly
Where these prices come from
raceentry.com/race-entry-pricing, checked
What we checked on Race Entry
Fees on 200 tickets at $25
$498.50 in fees on 200 tickets at $25 on Free, all paid by buyers: each ticket costs the buyer $27.49 and the organizer keeps $5,000.
4.97% + $1.25 per registration, membership, and booth
Fees on 50 tickets at $25
$124.62 in fees on 50 tickets at $25 on Free, all paid by buyers: each ticket costs the buyer $27.49 and the organizer keeps $1,250.
On the page: Pricing page, first bullet of the fee list
The fee per ticket
A percentage plus a fixed amount on every paid registration, with no cap or minimum published anywhere on the pricing page.
On the page: Pricing page, fee list under "our service fees below include credit card and merchant fees"
Who pays the fees
Participants pay the service fee by default, and the vendor says most organizers pass it on, implying an organizer may instead pay it out of the registration price.
Instead of charging you for our software, we collect a service fee on all credit card transactions. Your participants and members pay these fees.
Card processing
Race Entry processes the cards itself through its own card processor, and says its single service fee already contains the card and merchant cost.
our service fees below include credit card and merchant fees
Plans and subscriptions
There is no monthly or yearly software plan at all: the vendor states it charges organizers nothing and earns from the per-transaction service fee.
Here's our business model: Instead of charging you for our software, we collect a service fee on all credit card transactions.
Donations and tips
Donations can be taken on a charity page or inside the registration form, including a round-up prompt, at a lower fixed fee than a registration.
4.97% +$0.50 on product sales, sponsor sales, and donations
Sales tax on tickets
collects and remits sales tax in marketplace facilitator states, and elsewhere lets the organizer set a local tax rate that Race Entry collects and passes back.
Some states have marketplace facilitator laws that require RACE ENTRY to collect and remit the sales tax to those states on your behalf.
When you get the money
Money is held and paid after the event under the terms, within fifteen business days of the event end date and only once $100 has been processed, while the benefits page describes bi-monthly payments instead.
RACE ENTRY will submit payment for the balance due to the Organizer within fifteen (15) business days after the event end date
Disputed charges
Race Entry contests the dispute itself but passes any unreversed amount and associated bank fees back to the organizer, by deduction or invoice.
Chargeback cases where RACE ENTRY does not successfully secure a reversal or deems the chargeback to be warranted as stated, shall be charged back to…
Your buyers’ details
Organizers get participant records and can email them from the platform at no extra cost, and the vendor states the organizer owns the data.
You own your data, and the focus is entirely on your races.
Ticket types and discounts
Entry categories with scheduled price increases, promo codes, group and club discounts, early access codes and team registration are all documented.
Automatic Price Increases—Create a sense of urgency with automatic price increases. You can increase prices based on date or increase prices based on…
Questions at checkout
Organizers can add their own custom questions to the registration form and also restyle it and the confirmation messaging.
Yes! Race Entry allows you to add your own custom questions. You can also customize your form colors, edit your confirmation page, and add your own…
Registration forms and waivers
A fully customizable two-page registration form with your own questions and branding; the site does not say whether a signed waiver can be attached to it.
Customizable Forms—Fully brand and style your registration form, vendor booth sales page, and sponsor sales page.
Online events
Virtual races are supported and marketed, with a dedicated virtual race calendar and marketing page; delivery of a stream link to entrants is not documented.
Adding your virtual race to our online virtual race calendar, your virtual event will receive exposure from thousands of people looking for a virtual…
Sell on your own website
Registration forms and results pages can be embedded in the organizer's own site so entrants complete signup without leaving it.
Boost your SEO and keep people on your website with our embeddable results pages and registration forms. Your participants never have to leave your…
Add-ons
Merchandise and extras sell inside the registration flow or from a separate store, with rules showing items by category or gender.
Support for multiple charitable donations and product purchases during the online registration process.
Recurring events
A series or several managed events can be entered on one combined form with a single payment, rather than set up one at a time.
Yes. If you have a race series or multiple events that you manage, your participants will have the option of completing one registration for multiple…
Refunds and transfers by buyers
Entrants can edit, transfer and defer their own registration from the confirmation email where the organizer allows it, but refunds cannot be done by the entrant and must be requested from the organizer.
No, we cannot cancel your registration. You'll need to reach out directly to the race director to do that.
raceentry.com/race-entry-faqChecked
Check-in app
Bibs can be scanned at check-in and the vendor's app handles volunteer check-in; the site does not say whether scanning works without a connection.
You can easily manage bib with dynamic assignment—by scanning at check-in or assigning bibs as people sign up.
Door sales
Race-day signups run on the same two-page form, and the vendor charges no service fee on cash or check sales taken offline.
We also stand out because we do not charge a fee on uploaded registrations, cash, or check sales.
Listed where buyers browse
Events appear on Race Entry's own race calendar and partner calendars, and no higher fee or commission is published for signups that arrive there.
Calendar Listing—List your race on our race calendar and others we've partnered with. Every little bit helps to make it easier to find your race.
Email to buyers
A mass email tool with segmentation, templates, scheduling and open and click reporting is included at no additional cost to the organizer.
Yes. Your race director account allows you to email your participants at no additional cost.
Promoter links
A referral system gives entrants their own share links with rebates per signup, and the organizer sees reports of registrations each referral brought in.
Fully track the effectiveness of your social integrations. See reports on how many new registrations come through direct referrals from your…
API
A documented REST API exists for participants, teams and races, but access is restricted to authorized timing partners rather than open to any organizer.
API users can be created for users who are already in the Race Entry user database. Only an authorized Race Entry API partner (timer) can use this…
Free to start
The organizer pays the platform nothing: setup and the software are free and the per-transaction fee is charged to participants.
It's free. We almost didn't bother writing this page because, well, it really is free to race directors and club organizers. In fact, we even cover…
Sign up without a sales call
You can open an account, add an event and activate registration immediately without talking to sales, though a demo is also offered.
You can activate your race immediately if you want. Alternatively, you can choose to set a specific open date.
Contract
No long-term commitment or exclusivity is required, so an organizer can stop using it between events without a contract.
We do not require you to make any long-term commitments in order to use our services or to get our great rates.
Support on event day
A direct US phone number, email support and a dedicated account manager are published; the hours of cover are not stated anywhere.
Direct number: 801-851-5520
raceentry.com/contact-usChecked
Race Entry alternatives
All 9 alternatives6 more alternatives
All 9 publish a price.
- Ticket TailorFree, then about $0.80 per ticketFlat per-ticket fee ticketing paid into your own Stripe, PayPal or Square account.
- HumanitixFree, then $1.29 per paid ticketNonprofit ticketing: 5% + $1.29 a paid ticket, card processing included, profits to charity.
- UltraSignupFree, then $2.50 per registrationRace registration, results and free timing for trail, ultra and endurance events in North America.
- RSVPifyFree, then $0.90 per ticketRegistration, ticketing, guest management, seating, and QR-code check-in in one platform.
Sources and changes
Last changed
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Run this platform? Claim the page for free, see its visitors and add the owner mark. You confirm it with an email at raceentry.com.
Report an error if a fact is wrong.