ThunderTix price and terms
Terms
- Free to start
- PartlyPartly14-day free trial with no credit card required
The terms in full
the vendor says billing starts the day you connect payments and that a trial can be extended indefinitely until you are ready to launch.
- Sign up without sales
- YesYes
For AI agents
- API
- Yes
Where these prices come from
What we checked on ThunderTix
The fee per ticket
ThunderTix bills the organizer a fixed amount per paid ticket plus a monthly plan fee, and takes no percentage of the ticket price on its three main plans; the K12 Schools plan instead charges $0.65 a ticket plus a percentage that covers card processing.
Additional usage is billed per ticket, but we never take a percentage of your revenue. Whether you sell tickets for $10 or $5,000, your cost per…
Who pays the fees
The organizer pays ThunderTix and decides whether to recover that cost: you can advertise no buyer fee, bake the cost into the ticket price, or add your own named fee and keep all of it, including an optional line that passes card costs to the buyer.
ThunderTix gives you total control over your pricing and fees. Advertise no ticket fees, add a modest one, or name your own: how much you charge and…
Card processing
ThunderTix does not handle the money itself: on the General Admission, Reserved Seating and White Glove plans you connect your own Stripe, Square, Braintree, Authorize.net, Moneris or Elavon account and pay that company's own rate, so ThunderTix publishes no processing rate of its own.
We don’t process payments ourselves, but you can choose your own payment gateway for credit card processing. This means ticket revenue goes directly…
All-in price at checkout
Every buyer screen shows the total with fees included from the first step: seat hover, ticket-type selector and checkout each print the ticket price and the fees beside it, which the vendor says it has done for years ahead of the junk-fee rules.
ThunderTix has displayed itemized, all-in pricing from the first screen for years.
Free events
Tickets priced at $0, pay-what-you-can tickets with a $0 minimum and manually comped tickets do not count toward the plan's ticket usage, so a genuinely free event costs nothing beyond the monthly plan fee; tickets discounted to $0 with a coupon or flex pass do count.
Only paid tickets count toward your monthly usage total. Tickets that are free of charge do not count.
Fees on refunds
Staff can issue full or partial refunds from the dashboard, and the vendor only spells out what happens to fees for its optional Flexible Ticket Upgrade: there the 10% upgrade charge is never returned and service or order fees are left out of the credit.
The 10% upgrade fee is non-refundable and service or order fees aren’t included, and no credit is issued for amounts under $0.99.
Nonprofit rates
There is no reduced per-ticket or monthly rate published for nonprofits; the discount the vendor names applies to the one-time custom seating chart build, which drops from $0.55 to $0.40 a seat with a lower minimum.
Discounted nonprofit rate: $0.40 per seat (minimum of $175)
Plans and subscriptions
Four published plans carry monthly fees of $0 (verified K12 schools), $20, $25 and $195, each including a monthly allowance of tickets, and the plan you pick sets both the per-ticket amount and whether seating charts are available.
All ThunderTix plans come with a monthly allotment of ticket credits:
Donations and tips
Buyers can add any amount during ticket checkout or give on a standalone campaign page, with optional round-up-to-$5 and monthly recurring giving; card-paid donations cost the organizer 2% and checks are free, and the vendor states no fee is shown to the donor.
No patron-facing fees added on top of the donation amount
Refund protection at checkout
offered, off by default: you choose which events offer the Cancel For Any Reason upgrade, the buyer pays a flat 10% of the ticket price to add it, there is no outside insurer, and canceling returns gift-card credit rather than cash.
You decide whether to offer CFAR on a given event. The upgrade is a flat 10% of the ticket price, added only when a patron chooses the flexible…
Sales tax on tickets
adds a tax line: orders carry a tax amount that ThunderTix collects alongside the ticket price and passes to your tracking tags and refund credits, but nothing on these pages says ThunderTix files or remits that tax for you.
amount tickets and products tax taxes collected revenue amount plus tax
When you get the money
Because the money runs through your own payment account rather than the platform's, ticket income is deposited to your bank nightly as sales happen instead of being held until after the event, and no payout fee is published.
On the page: Payments page, first heading
Your buyers’ details
Buyer records belong to the organizer: names, emails and purchase history sit in a built-in CRM you can filter twelve ways, email directly, sync to Mailchimp or Constant Contact, or export as CSV, and the vendor says it never claims ownership of that data.
Unlike other ticketing platforms, ThunderTix never claims ownership of your patron data. We don’t share it and we don’t sell it.
Ticket types and discounts
Every event can carry unlimited ticket types, each with its own name, price and capacity, plus unlimited coupon codes giving percentage-off, dollar-off or two-for-one discounts, automated group discounts and pay-what-you-can pricing.
Every GA event can include unlimited ticket types. For each one, you control the name, the price, and its own capacity
Reserved seating
Buyers pick their own seats on an interactive chart with tables, boxes, balconies and linked accessible seats, but the chart is built by the ThunderTix team for a one-time $0.55 per seat ($250 minimum) and reserved seating needs the $25 plan or above.
Our team builds every chart for you. A one-time setup fee of $0.55 per seat applies (minimum $250).
Questions at checkout
You can attach as many custom questions as you like to any ticket, season package or donation, as text fields or drop-downs, each set required or optional, with the answers saved on the order, shown on the guest list and exportable as CSV.
Yes. ThunderTix lets you attach a custom survey form to any ticket purchase, season package, or donation. Create as many custom questions as you…
Registration forms and waivers
Class and camp registration collects participant details, tuition and signed liability waivers in one flow, with your own fields for age, medical and dietary needs, emergency contacts and experience level saved to the attendee's record.
ThunderTix collects participant details, signed waivers, and tuition in one online class registration flow
Timed entry
Recurring time slots with a maximum number of attendees per interval are built in for daily or hourly admissions such as tours and exhibits, with availability updating as tickets sell and no extra plugin needed.
create recurring time slots with a maximum number of attendees per interval. Availability updates automatically as tickets sell, with no third-party…
Waitlist
A sold-out event collects a waiting list with the buyer's contact details, how many tickets they want and whether they will sit apart, then notifies the next person in line within a claim window you set and rolls on automatically if they do not act.
For high-demand events, a built-in waiting list keeps your seats filled and your patrons happy. When an event sells out, customers can add themselves
Sell on your own website
A copy-paste HTML embed puts the whole purchase on your own page, with quantity choice, seat maps and payment all happening inside it rather than bouncing buyers elsewhere, or you can open checkout in an overlay above your page.
Embedded events aren’t a teaser that bounces buyers somewhere else to pay. Quantity selection, seat maps, and payment all happen right in the embed
Website builders
embed only: the vendor names WordPress, Wix, Squarespace and Weebly, but the integration is a standard HTML snippet you paste in rather than a plugin or app, and Shopify is not named anywhere on the page.
ThunderTix embed codes are standard HTML, so they work anywhere you can edit page code: WordPress, Wix, Squarespace, Weebly, or a fully custom site.
Add-ons
Buyers can add merchandise, parking and concessions to a ticket order at checkout, and staff can ring the same items up at intermission through the box office screen; those non-ticket sales cost the organizer 2%.
Sell merch, parking, and concessions as add-ons during checkout or use the lightning-fast box office portal to ring up sales at intermission.
thundertix.com/featuresChecked
Recurring events
One event can hold a full schedule of recurring dates, each with its own capacity and custom name such as a matinee or sensory-friendly performance, and recurring dates list every date and time separately in website embeds.
Create a single event or a full schedule of recurring performances.
Refunds and transfers by buyers
Buyers can swap their own date or seats from a link in the confirmation email, submit refund requests themselves and convert a ticket to a donation, all inside rules the venue sets; passing a ticket to a named friend is not described.
Customer automation tools let patrons exchange tickets, pay invoices for season packages or group reservations, and submit refund requests on their…
Check-in app
Free iOS and Android apps scan tickets from any phone or tablet with duplicate prevention and live attendance, with handheld scanners and plug-in USB scanners also supported; nothing on these pages says whether scanning keeps working without internet.
Our free iOS and Android apps allow you to scan tickets using any smartphone or tablet.
Door sales
Staff sell in person or over the phone from one screen and can take cash, card, check or gift card, with tap-to-pay card readers from Stripe and Square; door sales carry the same per-ticket plan amount, as no separate counter fee is published.
Take cash, credit card, check, or gift card, and process comps for VIPs, press, and volunteers.
Apple Wallet
The same branded ticket a buyer receives by email can be saved to Apple Wallet, printed at home or shown as a barcode straight from the receipt, and it is checked in real time when scanned at the door.
Print at home, save the QR code to Apple Wallet or Google Wallet, or simply show the barcode straight from the email receipt.
Google Wallet
Google Wallet is supported on the same ticket as Apple Wallet, so an Android buyer can store the QR code on the phone instead of printing it, and the code is validated live at entry.
On the page: "How scanning works, end to end", step 2
Email to buyers
Targeted mass email to past buyers is built in with templates, open, click and revenue tracking, but branded sending needs the $10 a month Email Branding add-on, which includes 4,000 emails and charges $0.002 for each one beyond that.
Email marketing requires domain name validation for $10/month that includes up to 4,000 mass emails monthly. Additional emails after 4,000 are $0.002…
Ad tracking
One Google Tag Manager container ID sends the real order value of every completed purchase to Google Ads, GA4, Meta, TikTok and LinkedIn with no code on your own site; a direct Meta Conversions API link is a separate $20 a month add-on.
enter one container ID, and every completed ticket purchase sends the order value back to Google Ads, GA4, Meta, TikTok, LinkedIn, and any other…
Works with
Mailchimp and Constant Contact sync, Zapier's 1,000-plus apps, Google Tag Manager and analytics, accounting codes with deferred revenue reporting, and six card companies are listed as included on every plan.
Mailchimp + Constant Contact * Google Tag Manager & analytics * Zapier (1,000+ apps)
API
A developer API is listed as included on every plan, alongside an MCP connector that lets Claude or ChatGPT query live sales, attendance and order data from the account.
ThunderTix Developer API * ThunderTix MCP server (Claude, ChatGPT, Cursor)
Free to start
There is no way to sell paid tickets without paying ThunderTix: the organizer owes a per-ticket amount and, on three of four plans, a monthly fee, and the vendor says plainly it bills the business owner rather than the buyer.
On any ThunderTix plan, we charge the business owner a monthly license based on usage, but we never add ticket fees that your customers pay.
Sign up without a sales call
You can sign up and sell the same day: the vendor says account setup takes minutes, connecting your payment account a few more, and an event under five minutes, with a demo offered but not required.
You can be up and selling tickets the same day you sign up. Account setup takes just minutes
Contract
No contract, minimum term or exclusivity is required: the vendor says you can cancel at any time with no fees, and between seasons you can keep the account running for donations, gift cards and historical reports.
Nope—we don’t require contracts or minimum terms.
Support on event day
Unlimited human support is included on every plan and the vendor advertises 24/7 cover answered every day including holidays, but its pages never list the channels or a phone number, and contact is offered as a web form or a booked demo.
Get help from real people who know ticketing, box office operations, and live performance venues. Our team answers questions every day, including…
thundertix.com/featuresChecked
ThunderTix alternatives
All 9 alternatives6 more alternatives
8 of the 9 publish a price.
- EventbriteFree, then $69 a monthTicketing platform with a buyer-discovery marketplace and optional fee transfer.
- HumanitixFree, then $1.29 per paid ticketNonprofit ticketing: 5% + $1.29 a paid ticket, card processing included, profits to charity.
- TicketSpiceFrom $0.99 per ticketFlat 99¢-per-ticket ticketing for events and attractions, with in-house payments and a box office app.
- RunSignupFreeFree endurance-event registration platform billed only through per-transaction processing fees.
Sources and changes
Last changed
Sources on thundertix.com16
- /frequently-asked-questions
- /features/general-admission-ticketing-for-venues-of-every-size
- /online-ticketing-software-pricing
- /embed-codes-to-sell-more-tickets
- /features
- /features/barcode-ticket-scanner
- /features/box-office-management-software
- /features/cancel-for-any-reason-cfar-ticket-protection
- /features/sell-tickets-online-internet-merchant-account
- /guides/should-you-charge-ticket-fees
- /measuring-roi-with-conversion-tracking-codes
- /compare-event-ticketing-software/alternative-to-eventbrite
- /features/accept-donations-online
- /features/class-registration-software
- /features/custom-survey-option
- /features/customer-database-management
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