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Box Office Fees

GoFundMe Pro

Summary

GoFundMe Pro is the nonprofit fundraising platform formerly called Classy, combining donation pages, peer-to-peer campaigns and event ticketing and registration for US 501(c)(3) organizations. Live Events adds a virtual venue, auctions, seating and on-site check-in as a paid add-on.

Price
Price on request
Open source
No
API
Partly
Best for
US 501(c)(3) nonprofits running galas and events alongside online fundraising

What we checked

Pages last read

GoFundMe Pro price and terms

Terms

Free plan or trial
NoNo
Sign up without sales
NoNo

What needs a higher plan

Live Events Auction and Plus subscriptions
Reserved seating

For AI agents

API
Partly
GoFundMe Pro's pricing page

Pricing page, captured

pro.gofundme.com/c/pricing, checked

What we checked on GoFundMe Pro

YesPartlyNo

What the fees come toPartly

The fee per ticket

Card processing on GoFundMe Pay is published as a percentage plus a fixed amount per transaction, but the platform's own service fee per ticket is set in each organization's contract and never printed.

We offer custom pricing, combining an annual upfront subscription with a transaction fee per donation.

pro.gofundme.com/c/pricingChecked

What the fees come toYes

Who pays the fees

The organization chooses whether it absorbs the transaction fee or passes it to the ticket buyer, but the choice applies to every ticket in an event, not per ticket type.

You can set whether the organization or the customer pays your transaction fees. If you choose to have customers pay the fee, the ticket cost will…

prosupport.gofundme.com/hc/en-us/articl…Checked

What the fees come toYes

Card processing

GoFundMe Pay processes cards through Stripe and PayPal at a published rate of up to 2.5% plus $0.30 per transaction, with an extra 1% on American Express and 2.5% + $0.30 for PayPal and Venmo.

Card Transaction Fee Up to 2.5% + $0.30 per transaction

prosupport.gofundme.com/hc/en-us/articl…Checked

What the fees come toPartly

All-in price at checkout

When the organization passes fees to buyers the fee is folded into the displayed ticket cost and a Fee Estimate block previews it, but no page addresses whether every mandatory fee is shown in the first price.

Choose whether your organization or the customer pays the transaction fees. If you choose to have customers pay fees, the fee will automatically be…

prosupport.gofundme.com/hc/en-us/articl…Checked

What the fees come toPartly

Free events

Free and hidden $0 tickets can be issued with no charge to the attendee, but GoFundMe Pro itself is only sold with an annual upfront subscription, so running a free event is never free of platform cost.

You can offer unlimited tickets and make them free by checking off the appropriate boxes.

prosupport.gofundme.com/hc/en-us/articl…Checked

What the fees come toPartly

Fees on refunds

Whether fees come back depends on the payment solution: GoFundMe Pay and PayPal return all transaction fees on a refund, while Braintree and Authorize.net keep them, and partial refunds are not possible at all.

GoFundMe Pay: Returns all transaction fees PayPal: Returns all transaction fees Braintree: Does not return transaction fees Authorize.net: Does not…

prosupport.gofundme.com/hc/en-us/articl…Checked

What the fees come toYes

Nonprofit rates

The platform sells only to US nonprofits, so every quoted price is a nonprofit price; there is no commercial rate published to compare it against and no discount percentage is stated.

The #1 fundraising platform. For nonprofits.

pro.gofundme.comChecked

What the fees come toYes

Plans and subscriptions

Pricing is an annual upfront subscription plus a per-donation transaction fee, with plans recommended after a qualification form and premium add-ons such as Live Events and Salesforce charged extra.

On the page: Frequently asked questions, "How much is GoFundMe Pro?"

pro.gofundme.com/c/pricingChecked

What the fees come toYes

Donations and tips

Ticketed event pages take donations alongside tickets and donations can be turned off per campaign; checkout asks supporters to cover the platform and processor fees rather than tipping, with an optional add-on rate of up to 5%.

Donor covered fees, also known as a fee on top, help nonprofits receive more of each donation by letting supporters increase their gift to cover the…

prosupport.gofundme.com/hc/en-us/articl…Checked

Getting paidYes

When you get the money

Money is paid to the organization's own bank account on a daily, weekly or monthly schedule as transactions settle, not held until the event ends; daily payouts land two business days after the transaction.

When you choose a daily payout schedule, you can expect payouts and deposits two business days after the day of transaction.

prosupport.gofundme.com/hc/en-us/articl…Checked

Getting paidYes

Disputed charges

The organization bears costs when a buyer disputes the charge with their bank: a $4 fee applies if the organization loses or accepts the dispute, $15 for PayPal, and it must reply within 5 days or the dispute is accepted automatically.

If your organization loses a dispute or chooses to accept a chargeback, a $4 dispute fee will be charged to your account.

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Getting paidYes

Your buyers’ details

Attendee records hold each person's name, email, ticket type and custom question answers, event data can be exported, and Email Studio sends campaign email to supporters from the platform.

An attendee record shows details such as the person’s name, email address, ticket type, RSVP status, and more.

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Selling the ticketsYes

Ticket types and discounts

Unlimited ticket types can be created with their own price, quantity, availability window and attendee limits, plus promo codes giving a fixed or percentage discount and group orders in one transaction.

Offer discount codes and create unique ticket types for VIPs, sponsors, and virtual attendees.

pro.gofundme.com/c/solutions/event-regi…Checked

Selling the ticketsPartly

Reserved seating

Seating exists only as organizer-side table planning on the Live Events Auction and Plus subscriptions, where staff drag attendees onto tables of up to 15 seats; buyers are not shown a seat map to choose from.

Table and seating management is part of the Live Events Auction and Plus subscriptions.

prosupport.gofundme.com/hc/en-us/articl…Checked

Selling the ticketsYes

Questions at checkout

Custom questions can be added to events and donation pages in several field types, marked required, and answered per attendee within a group order, with responses editable and exportable later.

Adding custom questions to your donation page allows you to gain insight into your supporters—for example, you could ask why they decided to donate.

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Selling the ticketsYes

Registration forms and waivers

Registration campaigns collect your own custom fields in text, date, yes/no and other question types alongside standard attendee details; the site does not document a signable waiver or e-signature field.

You can create your own question by selecting + Create new.

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Selling the ticketsPartly

Online events

Virtual and hybrid events run through the Live Events add-on, which provides a virtual venue with streamed stages and RTMP input; the pricing page marks Live Events as chargeable on top of the plan.

With Live Events, you can go beyond registration to create a virtual venue for attendees or provide in-person event features like on-site check-in…

pro.gofundme.com/c/solutions/event-regi…Checked

Selling the ticketsPartly

Sell on your own website

Embedded forms keep supporters on your own site but are documented for donations only and require GoFundMe Pay; ticketed events are built as hosted campaign pages, with domain masking offered for a branded URL.

Collect donations directly on your website with embedded donation forms. By keeping supporters on your page, they can give faster and with fewer…

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Selling the ticketsPartly

Website builders

embed only: the help center documents installing a code snippet on WordPress and Squarespace rather than a plugin or app, and no Wix or Shopify guide is published.

To embed a donation form on your Squarespace site: Safelist your website Install the code snippet Add the donation form to a page

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Selling the ticketsPartly

Refunds and transfers by buyers

Purchasers can manage their group's attendee details and forward tickets with QR codes once an admin sends a manage link, but refunds must be requested from the organization and tickets cannot move between campaigns.

If you are a supporter who wants to resend a receipt to yourself, view our supporter guide. If you need to request a refund, reach out to the…

prosupport.gofundme.com/hc/en-us/articl…Checked

At the doorPartly

Check-in app

QR codes are scanned through a browser camera on any phone, tablet or laptop, and a dedicated Live Events mobile app exists but is restricted to an invitation beta; offline scanning is not addressed anywhere.

A new tab will open to connect your camera. You can use a desktop with a camera, tablet, or smartphone to scan QR codes.

prosupport.gofundme.com/hc/en-us/articl…Checked

At the doorPartly

Door sales

On-site card payment runs through Stripe readers bought from Live Events — a $65 Reader M2 or a $282 WisePOS E — but the readers only add a payment method on file and no door-sale fee is published.

The mobile app for GoFundMe Pro Live Events lets admins efficiently manage their events through easy-to-use check-in capabilities and integrations…

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Finding buyersPartly

Listed where buyers browse

Organizations can claim a searchable Nonprofit Page in GoFundMe's directory to attract donors, but it is a donation channel rather than an event-ticket marketplace, and gifts received there carry 2.2% + $0.30.

Nonprofit Pages help expand your donor base by letting supporters donate to your organization, start a fundraiser, or share your nonprofit with their…

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Finding buyersPartly

Email to buyers

Email Studio writes and sends campaign email to supporters from inside the platform, but it is limited to Campaign Studio campaigns and the article says GoFundMe Pay is needed to unlock it.

Email Studio is only available for Campaign Studio campaigns.

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Finding buyersYes

Ad tracking

Campaign pages support Google Analytics 4, Google Tag Manager, Google Ads, the Facebook Pixel and the Meta Conversions API, with a data layer exposing transaction and donation values for conversion tracking.

You can use our Data Layer with Google Tag Manager to reference and track information like transactions, donation amount, donation frequency,…

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Finding buyersYes

Promoter links

Attendees and teams get their own peer-to-peer fundraising pages tied to the event, with fundraising commitments and milestone emails, so supporters sell and raise under their own links and are reported on.

Provide easy-to-create personal and team fundraising pages accessible on any device.

pro.gofundme.com/c/solutions/event-regi…Checked

What it connects to and where it is soldYes

Works with

An Apps & Integrations hub connects Salesforce, Mailchimp, Zapier, Google Analytics and Meta, and webhooks are documented, so donor and attendee data can reach a CRM or marketing tool.

If you only use GoFundMe Pro for your Nonprofit Page, setting up GoFundMe Pay will also give you access to create peer-to-peer campaigns, advanced…

prosupport.gofundme.com/hc/en-us/articl…Checked

What it connects to and where it is soldPartly

API

A documented OAuth2 REST API with rate limits and webhooks exists, but the article opens by saying the feature may have to be added to an account, so it is not available to every customer by default.

If this feature isn't available to you in GoFundMe Pro, contact our team to learn about adding it to your account.

prosupport.gofundme.com/hc/en-us/articl…Checked

Starting and getting helpNo

Free to start

There is no free or fee-only path: every customer pays an annual upfront subscription to the platform in addition to the per-donation transaction fee, whatever it sells in tickets.

On the page: Frequently asked questions, "How much is GoFundMe Pro?"

pro.gofundme.com/c/pricingChecked

Starting and getting helpNo

Sign up without a sales call

There is no sign-up: the pricing page routes every organization through a qualification form and a demo, and the vendor says it will recommend the plan once it understands your goals.

No risk, no confusion. Once we understand your goals, we’ll recommend the plan that works best.

pro.gofundme.com/c/pricingChecked

Starting and getting helpPartly

Contract

Pricing is an annual upfront subscription under negotiated Order Terms, and the nonprofit terms allow immediate termination only for uncured material breach, with ten days to cure a financial breach.

Fees, payment terms, and currency are specified in the applicable Order Terms.

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Starting and getting helpYes

Support on event day

Live chat runs seven days a week from 5am to 9pm PT after an AI bot triage, email is open to all, and phone is reserved for customers on the Partner pricing plan with a 24-hour weekday callback.

Chat with a live agent is available seven days a week from 5am-9pm PT.

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GoFundMe Pro alternatives

All 9 alternatives

Sources and changes

Last changed

Sources24

Is this yours?

Run this platform? Claim the page for free, see its visitors and add the owner mark. You confirm it with an email at pro.gofundme.com.

Report an error if a fact is wrong.