Tessitura price and terms
Terms
- Sign up without sales
- NoNo
For AI agents
- API
- Yes
Where these prices come from
tessitura.com/about/contact, checked
What we checked on Tessitura
The fee per ticket
Tessitura charges no per-ticket service fee at all: any fee on a paid ticket is one the organization sets and keeps in full.
Keep 100% of any fees you choose to charge. Tessitura never charges any transaction fees to you or your customers.
Who pays the fees
The organization decides, because the only fees in the transaction are its own; Tessitura adds nothing to the buyer or the seller.
On the page: "Your strategy. Our technology." section, "No hidden fees" item
Card processing
Card payments run through Tessitura's card processor partners rather than Tessitura itself, and no processing rate is published on its public pages.
PCI-compliant hosted payments through our payment gateway partners
Free events
Free admissions cost the organization nothing in platform fees, since Tessitura states it never charges transaction fees on any sale.
Tessitura never charges any transaction fees to you or your customers.
Donations and tips
Donations sell inside the same cart as tickets, and One-Page Giving builds quick standalone donation pages with no cart or login.
One-Page Giving is included with TN Express Web (TNEW), our integrated online e-commerce platform. Create customized donation pages specifically…
Your buyers’ details
Every ticket buyer sits in the organization's own single CRM database, with full purchase history, exportable lists and contact preferences for marketing.
Customer history includes every interaction, communication, ticket purchase, contribution, membership, and more — all visible in one glance
Ticket types and discounts
Packages, bundles, subscriptions, group bookings, promotional discounts, member pre-sales and dynamic pricing are all handled, with automatic cart-based discounts.
Honor promotional discounts, offer discounted bundles, and extend pre-sale offers and special access to members, subscribers and other VIPs.
Reserved seating
Buyers choose seats on a seat map online, and the organization can build unlimited maps for fixed or configurable venues.
Building blocks to manage capacity and seating in any space with no limitation on the number of maps you can create
Questions at checkout
Forms can be added to the purchase path to collect your own data from buyers, including student and group details; per-ticket versus per-order scope is not described.
Incorporate forms to collect student and group data as part of the purchase and registration process
Registration forms and waivers
Class and camp registration collects your own fields during purchase, and waiver information is tracked on the attendee record alongside health and pick-up data.
Track school, health, parent, pick-up, waiver and any other information needed to ensure a safe and positive educational experience.
Timed entry
Timed admission with capacity managed per time block and entry point is a core ticketing mode, sellable in advance or at the door.
Streamlined tools to manage capacity for time blocks and entry points
Online events
Virtual and livestreamed events are ticketed with a digital content page per product, shown when the buyer logs into their account.
Offer a digital content page for each product, available right when a customer logs into their account
Sell on your own website
The standard purchase path is Tessitura's own hosted TNEW storefront styled to your brand; selling fully inside your own site means building it with the API.
Use Tessitura’s hosted e-commerce platform, build a custom site with the Tessitura API, or employ a hybrid approach
Add-ons
Parking, dining, audio guides and merchandise can be added to an order, and the cart upsells related items in one transaction.
Promote choose-your-own packages for combo ticket deals and add on items such as parking, dining, and audio guides
Recurring events
Series and seasons are first-class: lecture or film series, class sessions bundled together, and renewable multi-performance subscriptions.
Offer plan-your-day packages, lecture or film series, special events, and more
Check-in app
Tessitura Access Control scans print, mobile and membership barcodes and works offline, but it is a separately priced product whose pricing sits behind a licensee login.
Offline mode lets you scan tickets even without an internet connection, and upload your attendance data to Tessitura later
Door sales
Door sales are supported for both same-day and advance tickets, and carry no Tessitura fee since it charges no transaction fees anywhere.
Sell in advance for a specific date or time, and sell both current and advance tickets at the door
Email to buyers
Lists and automation triggers are built in Tessitura, but the campaigns themselves are designed and sent through integrated third-party email partners.
Tessitura works side-by-side with integrated email marketing systems. Generate your targeted email lists in Tessitura and use our partners to design…
Ad tracking
Google Analytics integration and lookalike audience segments for Facebook advertising are documented, but installing a Meta or Google ad pixel is nowhere described.
Integrate your site with Google Analytics to track and understand the entire customer journey.
Works with
A community vendor directory lists integrated partners across email, analytics, address verification, mobile apps and accounting; Mailchimp and Zapier are not named among them.
Tessitura has built partnerships with a number of trusted third parties that provide products and services to the Tessitura community.
API
A full REST API covering every area of the system is included in the license at no extra charge, with a registered developer program and docs.
Access to the Tessitura API is included with your Tessitura license — no additional charge
Free to start
No platform fee is taken on any ticket, but selling at all requires a Tessitura license obtained by contacting the company, so the software itself is not free.
Interested in Tessitura for your organization? Please contact us using the form below on this page, or call us at 1-888-643-5778.
tessitura.com/about/contactChecked
Sign up without a sales call
There is no sign-up path at all: a prospective organization must use the contact form or phone the sales team before anything can be set up.
On the page: "Not a Tessitura user?" section
tessitura.com/about/contactChecked
Support on event day
Support is unlimited and staffed around the clock every day, reachable by help ticket, email or regional phone lines, with same-day response claimed at 95%.
Tessitura’s suite of products includes unlimited 24x7x365 professional support and documentation.
tessitura.com/supportChecked
Tessitura alternatives
All 9 alternatives6 more alternatives
8 of the 9 publish a price.
- Ticket TailorFree, then about $0.80 per ticketFlat per-ticket fee ticketing paid into your own Stripe, PayPal or Square account.
- TicketSpiceFrom $0.99 per ticketFlat 99¢-per-ticket ticketing for events and attractions, with in-house payments and a box office app.
- RSVPifyFree, then $0.90 per ticketRegistration, ticketing, guest management, seating, and QR-code check-in in one platform.
- RunSignupFreeFree endurance-event registration platform billed only through per-transaction processing fees.
Sources and changes
Last changed
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