SimpleTix price and terms
Terms
- Free plan
- YesYesFree general admission and flex pass events carry no SimpleTix fee
The terms in full
free tickets on a seating chart cost 25 cents each, and paid tickets follow the standard fee.
- Sign up without sales
- YesYes
For AI agents
- API
- Partly
Where these prices come from
simpletix.com/pricing.php, checked
What we checked on SimpleTix
The fee per ticket
A percentage plus a fixed amount is charged on each paid ticket sold online, and the whole fee stops at $9.99 per ticket.
You will be charged 79¢ + 2% per sold ticket / registration, and this fee is capped at a maximum of $9.99 regardless of what you charge your…
simpletix.com/pricing.phpChecked
Who pays the fees
You choose per event: add the fees to the ticket price so buyers cover them, add your own extra fee, or pay the fees yourself out of the ticket price.
Three options. You decide. 1 Pass on all fees ... 2 Set a custom fee ... 3 Absorb all fees
simpletix.com/pricing.phpChecked
Card processing
You connect your own Square, Stripe, PayPal or Authorize.net account, so the card rate is theirs; when fees are passed on SimpleTix estimates 2.9% plus 30 cents per ticket.
The estimate we use when passing fees on to the customer are 2.9% plus 30 cents per ticket.
Free events
Free general admission and flex pass tickets cost the organizer nothing, but free tickets on a seating chart still carry 25 cents each.
GA and Flex Pass free tickets are free. Reserved Seating comps incur a 25 cents charge
Fees on refunds
When you refund a buyer you can choose to hand back the service fee, but it is off by default and the terms say fees are not returned to you.
Event Community Members and Sellers will not be refunded any service charges or credit card processing fees even in the event of refunded tickets
simpletix.com/terms.phpChecked
Nonprofit rates
Registered 501(c)(3) organizations get 10% off the SimpleTix fee, quoted as 71 cents plus 2%, after sending proof to support.
We offer eligible Non-profits a discounted rate of 71 cents plus 2%. Please reach out to SimpleTix Support to have the discount applied.
Plans and subscriptions
There is no monthly or yearly plan to buy: every account gets the whole platform and pays only when a paid ticket sells.
No setup fees, no monthly fees, no contracts. Just pay per ticket sold
simpletix.com/pricing.phpChecked
Donations and tips
Buyers can give through a donation ticket type with no ticket issued, or a donation prompt added to checkout, and SimpleTix takes no fee on either.
No SimpleTix fees on donations
Sales tax on tickets
adds a tax line you set per event or site-wide, shown separately or inside the price, but SimpleTix tracks the money rather than filing it for you.
SimpleTix collects and tracks tax details but does not remit sales tax on your behalf. Tax funds are passed on to your payment processor, and you…
When you get the money
Ticket money lands in your own connected payment account as each sale happens, and SimpleTix never holds it or charges you to be paid out.
SimpleTix does not hold, process, or transfer your ticket sales revenue. All funds from ticket sales go directly to your connected payment processor…
Your buyers’ details
Buyer names, emails and phone numbers sit in your own customer records, can be exported to a file, and you may email them yourself.
Customer CRM can be used to create a filtered customer export.
Ticket types and discounts
You can build unlimited ticket types including early bird and VIP, plus promo codes, buy-one-get-one offers and group or family bundles.
Create as many ticket types as you need — early bird, VIP, senior, military, member, child, or custom categories. No limits, ever.
Reserved seating
Buyers pick their exact seat on a chart you build, with price tiers by section, and SimpleTix says it builds the charts for you free.
Build custom seating charts for theaters, stadiums, and arenas. Buyers choose their exact seat at checkout with an interactive seat map.
Questions at checkout
You can add your own questions either per ticket or per order, for things like dietary needs, shirt sizes or emergency contacts.
Add custom questions per ticket or per order. Collect dietary preferences, T-shirt sizes, emergency contacts — anything you need.
Registration forms and waivers
Custom registration pages let attendees pick days or sessions, and you can require your own terms or a Smartwaiver waiver at checkout.
Create custom terms & conditions, assign them to events, and require agreement at checkout. Review customer agreements from your dashboard.
Timed entry
You can sell entry by time slot with a capacity per slot, a set visit length, group size limits and a gap between slots.
SimpleTix enables you to set up the time and duration of each visit, limit group sizes, and cap the capacity of each slot.
Waitlist
A waitlist replaces the sold-out notice and can email people automatically, but only on general admission and online events with a payment account connected.
This feature only works on General Admission (GA) and Online/Webinar Event.
Online events
Online or webinar events connect to Zoom, which creates each session, and the joining link goes out in the buyer's confirmation email.
For connected Zoom events, the confirmation email includes the attendee's direct joining link and instructions.
Sell on your own website
An embedded snippet on your own site lets visitors browse and complete the purchase without leaving your page, with button, list and calendar styles.
A widget is a snippet of HTML/JavaScript code (an <iframe>) that you place on your website. It allows your visitors to do the following without…
Website builders
embed only: SimpleTix gives you an HTML snippet to paste into any site, and warns some WordPress themes clash with it; no plugin or app of its own is documented.
Some WordPress themes or site-building tools may conflict with embedded scripts.
Add-ons
Buyers can add merchandise or activity items such as parking at checkout, from your own item list or a synced Square catalog.
Stripe and PayPal organizers can sell merchandise through SimpleTix checkout. Create items in your merchandise catalog, then attach those items to…
Recurring events
Recurring events are scheduled automatically, you can copy a past event, and one edit can be applied across many time slots at once.
Recurring events with automated scheduling
Refunds and transfers by buyers
Buyers can ask for a refund and move to another time themselves, but every refund request is reviewed by you and passing a ticket to a friend is not documented.
A request is not an automatic refund or a promise of a particular amount. Refund requests use manual review.
Check-in app
The Organizer app on iOS and Android scans tickets, works offline using data synced every three minutes, and volunteers can scan without an account.
Offline mode caches ticket data locally and syncs every 3 minutes when connectivity returns. No missed scans.
Door sales
You can sell at the door by card reader, tap to pay, or cash, and every in-person sale is a flat 25 cents a ticket.
Cash sales at the box office are a flat 25 cents. All in-person sales in the SimpleTix Organizer App are a flat 25 cents
Apple Wallet
Buyers get an Apple Wallet ticket with a scannable code, and you can put your own image and brand color on it.
You can add pictures to Apple Wallet and Google Wallet tickets from your confirmation delivery settings.
Google Wallet
Google Wallet tickets are issued alongside Apple Wallet ones, carry the scan code, and take your uploaded image and color.
On the page: Ticket Delivery Methods table, Wallet Ticket row
Email to buyers
You can send mass emails to past attendees from the platform, schedule reminders before an event and follow-ups after it.
Send mass emails to past attendees. Automated pre-event reminders and post-event follow-ups keep engagement high between events.
Ad tracking
You can install your own Meta, Google and TikTok tracking tags, with order and revenue values passed at checkout for measuring ads.
Install your Facebook Pixel, Google Analytics, Google Ads, and TikTok conversion tags. Track revenue and orders with dynamic data passed at checkout.
Promoter links
Promoters get their own tracked links and codes with per-partner sales reports, but you work out and pay their commission outside SimpleTix.
No, SimpleTix provides tracking data, but you'll need to determine commission structures and handle payouts outside the system.
Works with
Mailchimp, Constant Contact, HubSpot, DonorPerfect, Salesforce, Smartwaiver, Zoom and Zapier, Make or Integrately connections are all documented.
Zapier is an online automation tool that connects SimpleTix with over 5,000 other apps, allowing you to automate workflows without coding.
API
Order and scan notifications can be posted to a web address you run, and a key is issued for the Zapier connection, but no general developer interface is published.
Look for your API Key - you'll need this to connect SimpleTix to Zapier.
United States
United States | Square, Stripe, Authorize.net, PayPal — Canada | Square, Stripe, PayPal — United Kingdom | Square, Stripe, PayPal
On the page: Section 2 table, Regional Availability of Payment Gateways
Canada
United States | Square, Stripe, Authorize.net, PayPal — Canada | Square, Stripe, PayPal — United Kingdom | Square, Stripe, PayPal
On the page: Section 2 table, Regional Availability of Payment Gateways
United Kingdom
United States | Square, Stripe, Authorize.net, PayPal — Canada | Square, Stripe, PayPal — United Kingdom | Square, Stripe, PayPal
On the page: Section 2 table, Regional Availability of Payment Gateways
Free to start
Nothing is charged to the organizer when the fees are added to the ticket price, and free general admission or flex pass tickets carry no fee at all.
Pass fees to buyers — you pay $0
simpletix.com/pricing.phpChecked
Sign up without a sales call
You can sign up, build an event and connect your payment account yourself in minutes, with a demo offered but not required first.
Create your free account, set up your first event, and connect your payment processor — all in under 10 minutes.
simpletix.com/pricing.phpChecked
Contract
No contract, no setup fee and no exclusivity is required, and the terms ask that you not be tied to a competitor's exclusive deal.
No setup fees, no monthly fees, no contracts.
simpletix.com/pricing.phpChecked
Support on event day
You can email support or book a live troubleshooting session, a sales phone line is published, and each account is offered free one-to-one training; hours are not stated.
they know they can reach out to us through email or schedule a live troubleshooting session with our support team
SimpleTix alternatives
All 9 alternatives6 more alternatives
8 of the 9 publish a price.
- TicketSpiceFrom $0.99 per ticketFlat 99¢-per-ticket ticketing for events and attractions, with in-house payments and a box office app.
- HumanitixFree, then $1.29 per paid ticketNonprofit ticketing: 5% + $1.29 a paid ticket, card processing included, profits to charity.
- Ticket TailorFree, then about $0.80 per ticketFlat per-ticket fee ticketing paid into your own Stripe, PayPal or Square account.
- RSVPifyFree, then $0.90 per ticketRegistration, ticketing, guest management, seating, and QR-code check-in in one platform.
Sources and changes
Last changed
Sources19
- simpletix.com/ticketing-features.php
- simpletix.com/pricing.php
- help.simpletix.com/docs/billing-and-fees/managing-payment-processors-on-simpletix
- help.simpletix.com/docs/pricing-and-fees/simpletix-fee-structure-overview
- help.simpletix.com/docs/embed/widget-overview
- help.simpletix.com/docs/integrations/connect-simpletix-to-zapier
- help.simpletix.com/docs/customer-crm/customer-crm-overview
- help.simpletix.com/docs/events/managing-event-settings
- help.simpletix.com/docs/events/waitlists
- help.simpletix.com/docs/integrations/connecting-zoom-to-simpletix
- help.simpletix.com/docs/marketing/affiliate-marketing-center
- help.simpletix.com/docs/order-confirmation-and-e-tickets/ticket-delivery
- help.simpletix.com/docs/order-confirmation-and-e-tickets/wallet-ticket-images
- help.simpletix.com/docs/orders/refund-requests
- help.simpletix.com/docs/payment-processor/stripe-paypal-merchandise
- help.simpletix.com/docs/sales-tax/managing-sales-tax-settings
- simpletix.com/eventbrite-alternatives
- simpletix.com/terms.php
- simpletix.com/Timed-Entry-Ticketing-For-Parks.php
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