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Box Office Fees

Sched

Summary

Sched is an event management platform for conferences, festivals and professional development programs, combining a published schedule, event website and mobile app with registration, ticketing and session check-in. Paid tickets are sold through the organizer's connected Stripe account.

From
$600 per eventone-time
Open source
No
API
Yes
Best for
Conference and professional-development teams needing a schedule plus registration

What we checked

Pages last read
Price on its site
From $600 per eventFrom its pricing page

Sched price and terms

Terms

Sign up without sales
PartlySome plans

What needs a higher plan

Boost
Timed entry, Waitlist, Sell on your own website, Website builders, Check-in app

For AI agents

API
Yes

Where these prices come from

wf-prod.sched.co/pricing, checked

What we checked on Sched

YesPartlyNo

What the fees come toYes

The fee per ticket

Sched charges 1.9% plus $0.99 per ticket; the Ultra Plan lowers the percentage to 0.99%.

1.9% (or 0.99% on Ultra Plan) + $0.99 per ticket

support.sched.com/knowledge/setting-up-…Checked

What the fees come toYes

Who pays the fees

The organizer decides: a single toggle in the payments settings either passes the ticket fee to attendees or absorbs it inside the ticket price, and the help center's worked example shows the attendee charged by default.

Toggle 'Event planner absorbs the ticket processing fee' on/off to either pass it to attendees or absorb it within ticket prices.

support.sched.com/knowledge/setting-up-…Checked

What the fees come toPartly

Card processing

Paid registration uses the organizer's Stripe account, but Stripe’s separate rate varies by card and location.

Stripe Transaction Fees: Deducted from Stripe payouts. Varies based on the card type, location, and Stripe account settings.

support.sched.com/knowledge/setting-up-…Checked

What the fees come toPartly

All-in price at checkout

Sched's own example shows the buyer charged more than the ticket price once the service fee is added, and nothing on its pages states whether that total is shown as the first price a buyer sees.

Registration fee = $10 Attendee will be charged $10.20 (1.99% Sched's service fee)

support.sched.com/knowledge/sched-paid-…Checked

What the fees come toYes

Free events

Tickets can be created with no price at all, and small free events run on the standing free allowance below fifty attendees without a Stripe connection.

Set price (leave blank for a free ticket).

support.sched.com/knowledge/sched-ticke…Checked

What the fees come toYes

Nonprofit rates

The help center points nonprofits and educational organizations at a reduced price list, and the pricing page carries dedicated nonprofit, education, government and start-up audience tabs.

We also have reduced pricing for non-profit and educational organizations.

support.sched.com/knowledge/plans-prici…Checked

What the fees come toYes

Plans and subscriptions

Plans are sold either per event or as an unlimited-events subscription billed annually, and the plan you pick changes the ticket fee: Ultra halves it.

50% lower ticketing fees

wf-prod.sched.co/pricingChecked

What the fees come toPartly

Donations and tips

Sched's Stripe integration is documented as handling donations and cash gifts alongside ticket purchases, but no page describes a donation form, a donation fee, or a checkout tip prompt.

So that Sched can process payments for your purchases, donations and/or cash gifts, we require a connection to Stripe's platform.

support.sched.com/knowledge/sched-paid-…Checked

What the fees come toPartly

Sales tax on tickets

collects and remits, but only through the organizer's Stripe Tax configuration: Sched states plainly that it does not control tax, and manual tax rates for Canada and the UK must be set up by support.

Stripe can calculate, collect, and remit sales tax/VAT/GST on eligible transactions. ... Sched doesn't control tax; it uses your Stripe configuration.

support.sched.com/knowledge/setting-up-…Checked

Getting paidYes

When you get the money

Money reaches the organizer's own Stripe balance as each ticket sells rather than being held until after the event, with no separate payout request and no Sched payout fee stated.

Registration fee sans any service fee is added to your Stripe account balance immediately. There is no separate process.

support.sched.com/knowledge/sched-paid-…Checked

Getting paidYes

Your buyers’ details

Buyer and attendee reports list names and email addresses for export, and the platform's own messaging tool sends bulk email to ticket holders and guest buyers.

Includes a list of all issued tickets, the buyer's details, and any attendee assignments.

support.sched.com/knowledge/sched-ticke…Checked

Selling the ticketsYes

Ticket types and discounts

Multiple named ticket types carry their own price, sales window and quantity, with percentage or fixed-amount coupon codes at ticket or order level and hidden tickets unlocked by code.

Create your ticket types (e.g., General Admission, VIP, Workshop Pass).

support.sched.com/knowledge/sched-ticke…Checked

Selling the ticketsYes

Questions at checkout

A custom registration form takes your own questions in seven field types including file upload, with conditional follow-ups reserved for the Boost and Ultra plans.

You can add fields for job titles, organizations, or any custom questions relevant to your event.

support.sched.com/knowledge/event-regis…Checked

Selling the ticketsYes

Registration forms and waivers

The registration form takes custom required fields and a file upload documented for a signed waiver, with first name, last name and email always included.

On the page: Question Type table, 'Upload' row

support.sched.com/knowledge/event-regis…Checked

Selling the ticketsPartly

Timed entry

Capacity is set per session rather than per entry slot, so timed sessions can be capped, and that control needs the Boost or Ultra plan.

Available in the Boost and Ultra plans. Set capacities on sessions to limit the number of attendees who can register

support.sched.com/knowledge/session-reg…Checked

Selling the ticketsPartly

Waitlist

Waitlists are a toggle that lets attendees join when a session is full, with an editable message, but the feature is limited to the Boost and Ultra plans.

Enable waitlists to allow attendees to join a waitlist if the session is full

support.sched.com/knowledge/session-reg…Checked

Selling the ticketsYes

Online events

A Zoom meeting or webinar link dropped into a session's video stream field gives registered attendees an access button, though Sched warns that link does not open in its iOS app.

Attendees will be able to access your Zoom Meeting or Webinars via a 'Video Stream' or 'Open Zoom' button that will show for attendees in the session…

support.sched.com/knowledge/using-zoom-…Checked

Selling the ticketsPartly

Sell on your own website

The schedule embeds into your own site so visitors stay on it, but the embed needs the Boost or Ultra plan and during a trial only logged-in admins see it.

This feature is available on our Boost and Ultra Plans. ... Integrate Sched into your own website by using the simple embed code. Your audience stays…

support.sched.com/knowledge/embed-in-yo…Checked

Selling the ticketsPartly

Website builders

native plugin or app for self-hosted WordPress only; everywhere else it is an embed code, WordPress.com is excluded outright, and Squarespace, Wix and Shopify are not addressed.

If you use a self-hosted version of WordPress to manage your event site, use the WordPress plugin to embed your schedule. Wordpress.com: The plugin…

support.sched.com/knowledge/embed-in-yo…Checked

Selling the ticketsPartly

Add-ons

Extra ticket types can be sold as add-ons that each unlock one more session, which covers paid extras but not merchandise or parking inventory.

This works best for tickets meant to act like an add-on, where each extra ticket purchased is meant to unlock one more session.

support.sched.com/knowledge/sched-ticke…Checked

Selling the ticketsPartly

Refunds and transfers by buyers

Buyers can assign or pass tickets to others themselves from the confirmation email, but refunds run through the organizer's Stripe account and some transfers need Sched support.

A confirmation email is sent to the email address provided. It includes: A link to manage the tickets and assign them later, or An option to assign…

support.sched.com/knowledge/guest-check…Checked

At the doorPartly

Check-in app

An iPhone and iPad app plus a browser tool scan QR codes and add walk-ups, but it needs the Boost or Ultra plan and Sched tells scanners to stay connected to sync.

This feature is available on our Boost and Ultra Plans. ... Sync devices: Connect to wifi or a cellular network to sync check-ins with your Sched…

support.sched.com/knowledge/check-in-appChecked

Finding buyersYes

Email to buyers

Unlimited email announcements go to attendees, speakers, sponsors and ticket buyers, segmented by role, tag, session or ticket status, and can be scheduled ahead.

Every plan includes unlimited email notifications, and you can segment by role (attendee, speaker, sponsor, etc.) or session attendance.

support.sched.com/knowledge/messagingChecked

What it connects to and where it is soldPartly

Works with

Stripe for payments, Eventbrite for ticketing, Zoom for virtual sessions and calendar sync are all documented, while the Zapier and CRM connections Sched advertises elsewhere are not documented on the pages read.

We now have API endpoints that allow any ticketing providers or registration platforms to build an integration with Sched and sync ticket buyers to…

support.sched.com/knowledge/registratio…Checked

What it connects to and where it is soldYes

API

Sched publishes a ticket API for outside registration platforms to sync buyers in, with public API documentation it tells organizers to hand to their provider.

Share our API documentation with your ticketing provider. Contact us at hello@sched.com to learn more.

support.sched.com/knowledge/registratio…Checked

Starting and getting helpPartly

Free to start

Small events under fifty attendees run free and ticket fees can be passed to buyers, but anything larger needs a paid plan starting at 250 attendees.

Unlimited free participants For all your smaller events below 50 attendees.

wf-prod.sched.co/pricingChecked

Starting and getting helpPartly

Sign up without a sales call

You can sign up and buy a single event plan by card without talking to anyone, while the Boost and Ultra cards lead with a demo request.

Once you have created an event, you can use any major credit or debit card to purchase a single event plan.

support.sched.com/knowledge/plans-prici…Checked

Starting and getting helpPartly

Contract

Plans are bought per event or as an annually billed subscription covering unlimited events, and Sched backs them with a sixty-day money-back guarantee; no exclusivity is stated.

Money-back guarantee We offer a no-risk 60-day money-back guarantee*

wf-prod.sched.co/pricingChecked

Starting and getting helpPartly

Support on event day

Email and a help center ticket form are the documented routes, with priority support sold inside Ultra; no phone line, chat or support hours are published on the pages read.

For Sched-related inquiries, contact Sched Support at support@sched.com.

support.sched.com/knowledge/setting-up-…Checked

Sched alternatives

All 9 alternatives

Is this yours?

Run this platform? Claim the page for free, see its visitors and add the owner mark. You confirm it with an email at sched.com.

Report an error if a fact is wrong.