Partiful price and terms
Terms
- Free plan
- YesYesThe core platform is free indefinitely and free events carry no fees for anyone
The terms in full
paid tickets carry an undisclosed per-ticket service fee that varies by event size and ticket price, which the host may pass to guests. Premium invite designs are an optional paid extra with no published price.
- Sign up without sales
- PartlySome plans
Where these prices come from
help.partiful.com/en-us/articles/15525599-does-partiful-cost-money, checked
What we checked on Partiful
The fee per ticket
Partiful confirms a single all-inclusive service fee per paid ticket that varies with event size and ticket price, and its own worked example shows $12 on a $112 ticket, but it never publishes the percentage, a fixed component or a cap.
Ticketing fees depend on your event size and ticket price. Hosts will always be able to see the fees when they are configuring their event, and can…
Who pays the fees
The host chooses: entering a "You receive" payout absorbs nothing and passes the fee to the guest, while setting the guest-facing "Ticket price" lets the host take the fee out of its own proceeds.
The host decides who pays the service fee— either the host or the guest. This is done by either setting the You receive amount or Ticket price amount…
Card processing
Stripe processes every card, debit and Apple Pay payment and its transaction cost sits inside Partiful's single service fee rather than being added separately at checkout; the processing rate itself is not published.
The service fee helps Partiful cover the cost of transaction fees associated with the tickets, as well as the labor cost of the Partiful team who…
All-in price at checkout
The price on the event page is the final all-in price including the service fee, so buyers are not surprised by a fee at checkout, but sales tax is explicitly excluded from that figure and is added as a line item later.
We believe in fully transparent, all-inclusive pricing, with no hidden fees. The price a guest sees on your event page is the final price they'll pay…
Free events
Free events and free ticket types cost nothing to either side; Partiful states free tickets carry no fees for anyone and that hosting or attending a free event is free, with premium invite art the only optional spend.
It's free to host or attend a free event on Partiful. Hosts can choose to pay for a premium invite design, but it’s not required.
Fees on refunds
On a host-initiated refund the buyer gets the ticket price and taxes back but the service fee is kept, so whoever paid that fee loses it; only a fully canceled event returns the service fee as well.
Guests will be refunded for the ticket price and taxes paid. Fees are non-refundable.
Plans and subscriptions
There is no organizer plan that changes ticket fees: the core platform is free and the only paid extras are optional premium invite designs, though the Terms allow premium features to be sold as auto-renewing subscriptions.
Partiful's core platform is free to use. You can choose to pay for optional features like premium invite designs.
Donations and tips
Chip In can ask guests to pay what they can via a Venmo, Cash App, PayPal or GoFundMe link, but those payments are never processed or verified by Partiful, cannot run alongside ticketing on the same event, and no platform tip prompt is documented.
Chip In is a way to collect unverified payments from trusted guests via Venmo, Cash App, PayPal, or GoFundMe. ... Select whether you'd like to…
Sales tax on tickets
collects and remits transaction taxes where state law requires it, shown as a Sales Tax line at checkout, but there is no host-set tax field and the host remains responsible for every other applicable tax.
In certain states, applicable laws requires Partiful to collect and remit transaction taxes for the event. In these cases, tax will be clearly…
When you get the money
Money is held until the event is over rather than paid as tickets sell: the Stripe balance reads $0 until the event ends, then funds release after 3-7 business days, and up to 14 days for a first payout.
Payouts are typically sent to your bank account 3-7 business days after your event ends, with the exception of your first payout, which can take up…
Disputed charges
The organizer bears the cost when a buyer disputes a charge with their bank, including reversals, returned payments, refunds and related third-party fees, and may be charged a processing fee for this whose amount is not published, though Partiful files the dispute evidence on the host's behalf.
You are responsible for all chargebacks, reversals, returned payments, refunds, and related third-party fees arising from Ticket sales, except to the…
Your buyers’ details
Hosts see buyer names and ticket types and can export the guest list to CSV, but guests' phone numbers are withheld by policy and outreach runs through Partiful's own Text Blasts, which stop 60 days after the event.
You are able to see the names of the guests who have RSVP’d to your event, as well as their RSVP status! You will not be able to see the guest’s…
Ticket types and discounts
Unlimited paid and free ticket types with per-type quantity caps, a max-per-person limit, hidden tiers for early access, and promo codes giving a percentage or flat dollar discount with a redemption limit.
You can create unlimited ticket types for a Partiful event, including paid and free tickets. ... To create a ticket type that is hidden from guests,…
Questions at checkout
The Guest Questionnaire collects custom short-answer, dropdown and social-handle fields from attendees, with responses viewable in-app or exported via CSV; whether questions can be asked per ticket rather than per order is not stated.
In settings, enable Guest Questionnaire to collect information from your attendees. You can select between Short Answer, Dropdown, or to have your…
Registration forms and waivers
Hosts build their own question set with the Guest Questionnaire, including required +1 names and contact details, and the ticketing page lists custom questionnaires as a ticketing feature; no signed waiver function is described.
QuestionnairesAdd custom questionnaires to your events
partiful.com/ticketingChecked
Waitlist
A first-in, first-out waitlist runs off the guest's original RSVP time once capacity is reached, moves guests up automatically unless the host turns that off, and hosts can override capacity to admit someone.
Our waitlist is first in, first out according to the time of the guest's first RSVP. ... Hosts can always override the event's waitlist capacity and…
Recurring events
Partiful states plainly that recurring events are not supported; the published workaround is cloning an event, which copies all details so the host only changes the date, one event at a time.
We don't currently support a recurring events feature. Instead, you can clone your event, which copies all event details, and simply change the event…
Refunds and transfers by buyers
Buyers can do neither: tickets are explicitly non-transferable and all sales are final, so guests are told to message the host, and the host processes any refund from the guest list at its discretion.
No. Tickets for Partiful events are currently non-transferable, per our terms.
Check-in app
Scanning is included at no extra cost but only in the Partiful mobile app, and the scan validates each QR code in real time, so offline door operation is not established; manual check-in works on app and web.
At check in, you, any cohost, and check-in staff can scan guests' QR codes using the Partiful app. The scan validates their ticket in real time and…
Door sales
There is no door-selling mode at all, by card or cash; the substitute is that online sales stay open until the event's end time, or six hours after the start if no end time is set.
We don’t currently support a way to sell at the door. However, guests can buy tickets up until the end time of the event.
Apple Wallet
Buyers add the ticket to Apple Wallet from the View ticket screen with an Add to Apple Wallet button, and a wallet copy is one of the listed ways to reach a ticket without the Partiful app.
Yes, you can download your Partiful event ticket by adding it to your Apple Wallet, by tapping View ticket → Add to Apple Wallet
Listed where buyers browse
Public events can be submitted for the curated Partiful Explore feed and surface to mutuals and search engines; no higher fee or commission for marketplace-sourced sales is published anywhere.
Hosting a public event and want to spread the word to your local community? Submit it to be featured on our Partiful Explore page, a curated feed of…
Email to buyers
Outreach is SMS Text Blasts to that event's guest categories, usable up to 60 days after the event ends, rather than an email tool for past buyers across events; email invites exist but no campaign builder is documented.
You can send text blasts to your guests up to 60 days after an event passes!
Canada
Canada is not among the supported markets and would-be hosts elsewhere are pointed to an interest form.
Selling tickets on Partiful is currently available for US and UK hosts! Interested in selling tickets in another location? Please fill out this form!
Free to start
Hosts need pay Partiful nothing: the core platform is free, free events carry no fees for anyone, and on paid tickets the host can pass the whole service fee to guests by setting its own payout amount.
Partiful is a free event planning and invitation platform. Our core product is free, and always will be. Partiful makes money through a small fee on…
Sign up without a sales call
Setup is entirely self-serve with no sales contact, but selling cannot always start today: Stripe onboarding takes 2-3 minutes and verification usually completes in minutes yet may take a couple of days, and no ticket types can be created until it clears.
If it’s your first time setting up your Stripe account, your account will need to be verified by Stripe. This usually happens within minutes, but may…
Support on event day
Support is email plus a help center, with a dedicated ticketing@partiful.com address for ticketed events; the contact page lists only email channels and publishes no phone line, live chat or response hours for door-time emergencies.
For support requests, please contact us at support@partiful.com. For help with a ticketed event, please contact us at ticketing@partiful.com.
Partiful alternatives
All 9 alternatives6 more alternatives
8 of the 9 publish a price.
- PoshOn quoteSocial event platform with organizer dashboard, all-in ticket pricing and a consumer discovery app.
- HumanitixFree, then $1.29 per paid ticketNonprofit ticketing: 5% + $1.29 a paid ticket, card processing included, profits to charity.
- RSVPifyFree, then $0.90 per ticketRegistration, ticketing, guest management, seating, and QR-code check-in in one platform.
- UltraSignupFree, then $2.50 per registrationRace registration, results and free timing for trail, ultra and endurance events in North America.
Sources and changes
Last changed
Sources25
- help.partiful.com/en-us/articles/15525398-what-fees-does-partiful-charge
- help.partiful.com/en-us/articles/15525599-does-partiful-cost-money
- help.partiful.com/en-us/articles/15525289-who-can-sell-tickets-on-partiful
- help.partiful.com/en-us/articles/15525291-how-do-i-sell-tickets-on-partiful
- help.partiful.com/en-us/articles/15525304-what-kinds-of-tickets-can-i-create
- help.partiful.com/en-us/articles/15525316-can-guests-transfer-their-ticket-to-someone-else
- help.partiful.com/en-us/articles/15525340-how-does-check-in-work-for-ticketed-events
- help.partiful.com/en-us/articles/15525348-can-i-sell-tickets-at-the-door
- help.partiful.com/en-us/articles/15525354-can-i-set-up-recurring-events-on-partiful
- help.partiful.com/en-us/articles/15525364-how-does-the-waitlist-move-my-guests-off-of-the-list
- help.partiful.com/en-us/articles/15525378-how-do-i-ask-questions-to-my-guests
- help.partiful.com/en-us/articles/15525384-when-do-i-get-paid
- help.partiful.com/en-us/articles/15525395-how-can-i-message-my-guests-after-the-event
- help.partiful.com/en-us/articles/15525399-who-pays-the-ticket-service-fee
- help.partiful.com/en-us/articles/15525404-how-does-tax-work
- help.partiful.com/en-us/articles/15525405-are-there-fees-for-free-events
- help.partiful.com/en-us/articles/15525420-what-information-can-i-see-about-my-guests
- help.partiful.com/en-us/articles/15525460-how-do-i-use-the-chip-in-feature
- help.partiful.com/en-us/articles/15525545-can-i-download-my-ticket
- help.partiful.com/en-us/articles/15525565-how-can-i-make-my-events-discoverable
- help.partiful.com/en-us/articles/15525600-how-does-partiful-make-money
- help.partiful.com/en-us/articles/15525606-email-us
- help.partiful.com/en-us/articles/15786785-how-do-i-issue-a-refund
- partiful.com/ticket-seller-terms
- partiful.com/ticketing
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