OneCause price and terms
What we checked on OneCause
The fee per ticket
OneCause charges either a 5% "pay later" fee on funds raised under Pay-As-You-Go, capped at an undisclosed maximum, or a flat annual subscription with no percentage.
If you choose our “Pay-As-You-Go” option starting at $200, a 5% pay later fee is applied to funds raised. We’re the only provider in the industry…
onecause.com/plansChecked
Who pays the fees
The 5% fee is taken from the organization's own proceeds rather than added to the buyer, though a Cover Costs option lets donors voluntarily add the transaction cost.
There is a 5% fee applied to your proceeds to pay later with a maximum cap
onecause.com/pay-as-you-goChecked
Fees on refunds
The user terms make buyer donations and purchases non-refundable outright, even on a canceled event, so no fee is returned to the buyer by OneCause.
You agree that your donations and purchases are unconditional and non-refundable, even if a fundraising event is cancelled
Plans and subscriptions
A flat 12-month subscription replaces the percentage entirely: the Professional auction and event package is quoted at $2,995 a year, with Enterprise and Nationals by quote.
Launch a year of impactful fundraising with our $2,995 Professional Auction & Event package.
onecause.com/plansChecked
Donations and tips
Donation forms, dedicated donations, matching gifts and appeals run alongside ticketing, and donors can opt to cover transaction costs; OneCause argues against platform tipping.
With donor retention trending down and tipping fatigue at an all-time high, “free” platforms with tipping models are unsustainable
onecause.com/pay-as-you-goChecked
When you get the money
Proceeds are deposited to the organization's bank account during the campaign rather than held to the event, and no payout fee is mentioned anywhere on the site.
Donations are deposited in as little as 2 days.
onecause.com/about-us/faqsChecked
Your buyers’ details
Organizations receive detailed donor and buyer reports as CSV for import into their own CRM, and supporter management plus SMS messaging are included in every plan.
Yes! You’ll receive detailed donor reports in .CSV format that can be imported into your CRM.
onecause.com/about-us/faqsChecked
Ticket types and discounts
Ticket packages, separate types for in-person and virtual guests, custom questions and promo codes are all part of the included Integrated Ticketing feature set.
Build your event with custom ticket packages, questions, & promo codes
Reserved seating
Seating is managed by the organizer, who groups and drags guests between tables; the site never says buyers pick their own seat on a chart at checkout.
Group, drag, and drop seated and unseated guests.
Questions at checkout
Custom questions are built into ticketing alongside packages and promo codes, and guest details can be collected in advance of the event.
Create personalized experiences with ticket packages, custom questions, and promo codes.
Registration forms and waivers
Registration with custom pre-event questions and self-managed attendee profiles is included; the site does not say whether a signed waiver can be attached.
Empower guests to manage and update their own profiles
Online events
Unlimited virtual and hybrid events are supported with their own ticket types for remote guests, who bid, donate and check out from a browser link.
Create personalized experiences with ticket types for in-person & virtual guests
Recurring events
Event Series, the feature for running a repeating or multi-part event, is withheld from the entry Professional plan and appears only on Enterprise and Nationals.
On the page: Plan comparison table, Event Series row
Refunds and transfers by buyers
Attendees manage their own profiles and ticket preferences, but the user terms make purchases non-refundable and no self-service transfer to a friend is documented.
Empower attendees to manage personal ticket preferences
Check-in app
QR code express check-in is included at no extra cost in all three plans and runs on guests' and staff devices; the site does not say whether it works offline.
Speed up registration using express check-in with QR codes
Promoter links
Supporters get personal fundraising pages with their own links in every plan, but Event Ambassador Fundraising, the structured promoter program, starts at Enterprise.
On the page: Plan comparison table, Event Ambassador Fundraising row
Works with
OneCause states it integrates with leading nonprofit CRM donor databases and exports CSV donor reports; it does not name Mailchimp, Zapier or accounting tools.
We integrate with several of the leading nonprofit CRM donor databases to seamlessly move data from your donor database to OneCause
onecause.com/about-us/faqsChecked
API
API Support is listed as not included on both Professional and Enterprise and appears only on the Nationals plan for multi-affiliate organizations.
On the page: Plan comparison table, API Support row
United States
OneCause’s purpose is to support donations to registered nonprofit, charitable organizations and other qualified donees, as applicable, in the United States
On the page: Section 3, About OneCause
Free to start
There is no free path: Pay-As-You-Go starts around $200 with a 5% fee on funds raised, and the alternative is a paid annual subscription.
It’s simple! You pay for the software as you fundraise for your mission instead of paying all upfront with as little as $500 down.
onecause.com/pay-as-you-goChecked
Sign up without a sales call
Every plan's call to action routes to a demo request or custom quote; there is no sign-up or self-checkout path to start selling tickets today.
Reach Out ForCustom Quote
Contract
Subscriptions run as fixed 12-month terms rather than per event, though Pay-As-You-Go offers a lower-commitment entry; exclusivity is not addressed.
Each Mobile Bidding, Peer-to-Peer, Online Giving, and Text2Give® plan is a 12-month subscription
onecause.com/about-us/faqsChecked
Support on event day
Phone, email and live chat support is included in every plan at no extra cost, staffed Monday to Friday, with an AI Guide answering product questions 24/7.
Call, chat or email with live support, M-F
OneCause alternatives
All 9 alternatives6 more alternatives
8 of the 9 publish a price.
- TicketSpiceFrom $0.99 per ticketFlat 99¢-per-ticket ticketing for events and attractions, with in-house payments and a box office app.
- EventbriteFree, then $69 a monthTicketing platform with a buyer-discovery marketplace and optional fee transfer.
- Ticket TailorFree, then about $0.80 per ticketFlat per-ticket fee ticketing paid into your own Stripe, PayPal or Square account.
- RunSignupFreeFree endurance-event registration platform billed only through per-transaction processing fees.
Sources and changes
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