Auctria price and terms
Terms
- Free plan
- YesYes
The terms in full
Explorer is free for organizers tracking under $10K per year, capped at 250 guests per event and 3 team members, with a 1% Auctria credit card fee; income over $10K stops accepting bids, donations and purchases.
- Sign up without sales
- YesYes
For AI agents
- API
- Partly
Pricing page, captured
auctria.com/pricing, checked
What we checked on Auctria
Fees on 200 tickets at $25
$225 in fees on 200 tickets at $25 on Explorer, all paid by the organizer: each ticket costs the buyer $25 and the organizer keeps $4,775.
No performance fees ... No -- the only fees are the annual license.
auctria.com/pricingChecked
Fees on 50 tickets at $25
$56.25 in fees on 50 tickets at $25 on Explorer, all paid by the organizer: each ticket costs the buyer $25 and the organizer keeps $1,193.75.
On the page: All plans include list; FAQ 'Are there any other hidden fees or commissions?'
auctria.com/pricingChecked
The fee per ticket
There is no percentage of revenue and no per-ticket surcharge: the cost is a fixed annual license plus a plan-based percentage (1%, 0.5% or 0.25%) on card transactions processed through Auctria's integration.
No Performance Fees, ever!^^ We don't charge you a percentage of what your event raises; our license fee is a fixed price upfront cost.
auctria.com/pricingChecked
Who pays the fees
The organizer chooses between three fee-handling modes: pay the card fees yourself out of the ticket price, show buyers an optional checkbox to cover them, or add the surcharge to every card payment automatically.
Yes, Guests can cover credit card fees. In settings you can make this optional or required.
auctria.com/pricingChecked
Card processing
You connect your own Stripe or Authorize.net account, and Auctria adds its own integration fee on top of the processor's rate: with Stripe the totals come to $0.30 plus 3.9% on Explorer, 3.4% on Emerald and 3.15% on Diamond per transaction.
Explorer plan: $0.30 + 3.9% per transaction Emerald plan: $0.30 + 3.4% per transaction Diamond plan: $0.30 + 3.15% per transaction
All-in price at checkout
By default the buyer pays exactly the amount owed with no fee added, so the first price is the full price; if you switch to Added mode the fee is built into the total the buyer sees before paying, and in Optional mode it is a checkbox.
A bidder owing $100 pays exactly $100 ... Bidders don't see any mention of credit card fees
Free events
Auctria charges nothing per ticket, so a free event costs you only your annual license; its own fee is a percentage taken when a card is charged, which means free tickets carry no Auctria fee at all.
NO per-ticket surcharges from Auctria
auctria.com/features/ticketsChecked
Fees on refunds
Auctria returns its own integration percentage on every refund processed through the platform, but whether Stripe returns its share depends on when the Stripe account was opened, so newer accounts lose roughly 3.2% of the refunded amount.
Account opened after September 14, 2017: Stripe keeps their fees (you lose that amount on refunds)
Nonprofit rates
Auctria's own license price is the same for everyone and nonprofit status is not required to use it; the only nonprofit discount it points to is Stripe's separate 501(c)(3) processing program.
No, you do not have to be a Non Profit to utilize Auctria.
auctria.com/pricingChecked
Plans and subscriptions
Three yearly licenses priced by tracked revenue: free Explorer, Emerald at $375 a year and Diamond at $750 a year, and the higher the plan the lower Auctria's card fee, falling from 1% to 0.5% to 0.25%.
Emerald $375 per year ... 0.5% Credit Card Fee * ... Diamond $750 per year ... 0.25% Credit Card Fee *
auctria.com/pricingChecked
Donations and tips
Buyers can donate with or without buying a ticket through donation items and paddle raise, the same card fees apply as on any transaction, and the vendor states no tip is taken from donor dollars at checkout.
with no payout delays, hidden holds, or tips taken from donor dollars
Sales tax on tickets
adds a tax line you configure: Auctria calculates up to three sales taxes per category, inclusive or exclusive of the bid, and reports what was collected, but it does not remit anything and the feature needs a paid license.
The Sales Tax feature is available on paid Auctria licenses.
When you get the money
Money goes straight to the organizer's own Stripe or Authorize.Net account on that processor's normal payout schedule, net of fees, with Auctria stating it holds nothing back until after the event.
Payments are securely processed and sent promptly to your payment processor, with no payout delays, hidden holds
Your buyers’ details
Every ticket sale creates a participant record with the buyer's contact details, and the data can be exported as CSV into the organization's own CRM; Auctria does ask that bulk marketing go through a third-party email tool.
Yes, you can use the data from Auctria with your CRM, provided you can import a CSV-formatted file or a spreadsheet into your CRM
Ticket types and discounts
Organizers can create unlimited ticket types including VIP, couples, full tables and foursomes, schedule early-bird pricing by visibility window, and discount with percentage or dollar coupon codes entered at checkout.
Offer various options including individual tickets, couples tickets, full tables, and sponsored tickets to accommodate all types of attendees.
auctria.com/features/ticketsChecked
Reserved seating
Seating is organizer-assigned rather than buyer-picked: tables with a seat count are created in the dashboard and guests are seated from an Assign Seating page, while buyers can only state a seating preference at registration.
The tables and seating feature set provides in-person events with limited Tables and Seating assignments and management.
Questions at checkout
Custom questions can be added per order on the contact and checkout form or per ticket on the ticket-holder form, in five field types, each optionally required and stored on the participant record.
On the page: Open the Custom Questions Page, tab table
Registration forms and waivers
Online registration is configurable field by field with custom questions, required address, phone and guest details, meal choices and a terms-of-use agreement whose wording the organizer can extend, though no dedicated e-signature waiver tool is described.
Additional text for the required terms of use | Text shown alongside the standard terms of use that guests must agree to at checkout or registration.
Online events
Fully virtual fundraisers are supported with real-time online bidding, and checked-in guests receive an email and text containing a link that signs them straight into the event website.
Take your live auction event online as part of an virtual auction with Auctria. Engage your bidders in real time through live online bidding.
Add-ons
For Sale items let buyers add merchandise, drinks or food tickets at fixed prices alongside their admission, online or recorded in the room on the admin app.
Sell swag, drinks, and food tickets at fixed prices. Guests can buy online or in person.
auctria.com/featuresChecked
Refunds and transfers by buyers
Ticket holders can reassign their own tickets from the e-ticket or the My Account Ticket Hub, but refunds are an organizer action in the dashboard — the buyer has no self-serve refund request.
Event participants can transfer their own tickets from their E-Ticket, or from their My Account page on the event website.
Check-in app
The Auctria Admin App scans the QR code on a guest's e-ticket with the phone camera to open their check-in page; the vendor calls the apps optional and does not say whether scanning works without a connection.
To open the camera, click the Scan QR Code button at the top right next to the search bar. This will use your device's camera and allow you to scan…
Door sales
Tickets can be sold at the door from the dashboard or the admin app, which acts as a tap-to-pay terminal, and cash or check payments can be recorded manually; no extra Auctria fee applies beyond the plan card percentage.
Auctria's admin app turns your phone into a Tap-to-Pay terminal
Apple Wallet
E-tickets can be saved to Apple Wallet, and guests can also pay with Apple Pay at checkout on their phone.
Tickets can be added to Apple Wallet or Google Wallet for easy access and convenience.
auctria.com/features/ticketsChecked
Google Wallet
The same digital wallet feature covers Google Wallet for storing the e-ticket, with Google Pay available as a payment method at checkout.
On the page: Digital Wallet Integration section
auctria.com/features/ticketsChecked
Listed where buyers browse
Auctria runs a Public Events Page listing current and future events on the platform, and because the vendor charges no percentage of what an event raises, a sale sourced there costs no more than any other.
To see a listing of current and future events look no further than the Public Events Page
Email to buyers
Custom emails to participants are a paid-plan feature, but the vendor explicitly asks organizers to keep Auctria email transactional and to promote upcoming events through a third-party bulk email service instead.
Auctria emails are intended for Transactional Emails rather than Marketing Emails.
Works with
Zapier is supported one way only, as four webhook triggers for participants, items, transactions and sales orders, and CRM transfer is by CSV export; no Mailchimp or accounting connector is documented.
Zapier app type: Trigger-only webhook integration
API
There are signed outbound webhooks delivered through Svix that other systems can subscribe to, but the vendor states the integration calls no Auctria API, so there is no documented public endpoint to read or write event data.
The Auctria Zapier integration does not call an Auctria API directly.
Free to start
The Explorer plan is free and sells paid tickets through Stripe, but it caps you at under $10K tracked income a year, 250 guests and 3 team members, and Auctria still takes a 1% fee on every card charge.
On the page: Plan cards, Explorer column
auctria.com/pricingChecked
Sign up without a sales call
Anyone can open a free account without a card or a sales call, and there is a public demo dashboard and guest site to browse first; demos and paid setup help are optional extras.
Get started with a free account for your event, no credit card required!
auctria.com/next-stepChecked
Contract
A license runs 12 months with no auto-renewal and no multi-year commitment; if it lapses the account drops to Explorer limits without losing data, and nothing requires exclusivity between events.
We will not automatically bill you for each year. Should you choose to use Auctria for the next year you will need to re-enter payment details to…
auctria.com/pricingChecked
Support on event day
Chat and email support is included on every plan and is prioritized for paid licenses, with the terms promising reasonable efforts to answer within one business day; no phone line and no published support hours.
the ability to make requests for technical support assistance by email at any time (with reasonable efforts by Auctria.com to respond within one…
auctria.com/terms-of-serviceChecked
Auctria alternatives
All 9 alternatives6 more alternatives
8 of the 9 publish a price.
- RunSignupFreeFree endurance-event registration platform billed only through per-transaction processing fees.
- Ticket TailorFree, then about $0.80 per ticketFlat per-ticket fee ticketing paid into your own Stripe, PayPal or Square account.
- TicketSpiceFrom $0.99 per ticketFlat 99¢-per-ticket ticketing for events and attractions, with in-house payments and a box office app.
- GivebutterFree, then $33.80 a monthFree nonprofit fundraising platform with event ticketing, auctions and a built-in donor CRM.
Sources and changes
Last changed
Sources18
- auctria.com/pricing
- academy.auctria.com/credit_cards/processing_fees
- auctria.com/features/tickets
- auctria.com/features/payments
- academy.auctria.com/zapier_integration
- academy.auctria.com/auctria_admin_app/admin_app_check_in
- academy.auctria.com/communication/transactional_versus_marketing_emails
- academy.auctria.com/event/custom_questions
- auctria.com/features
- auctria.com/features/event-website
- academy.auctria.com/items/sales_tax
- auctria.com/next-step
- academy.auctria.com/participants/registration
- academy.auctria.com/questions/faq-reports/crm-import-export
- auctria.com/terms-of-service
- academy.auctria.com/tickets/ticket_management/tables_and_seating
- academy.auctria.com/tickets/ticket_management/transfer_ticket
- auctria.com/virtual-live-auction
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