Donorbox price and terms
Terms
- Free plan
- YesYes
The terms in full
Standard Plan at $0/month includes unlimited event ticketing, donation forms, pages, crowdfunding, peer-to-peer and 5 team members; the platform fee is 3.95% on event tickets and 2.95% on donations, with Zapier/API a $17/month add-on.
- Sign up without sales
- YesYes
What needs a higher plan
- Pro
- Ad tracking
For AI agents
- API
- Partly
Pricing page, captured
donorbox.org/pricing, checked
What we checked on Donorbox
The fee per ticket
Donorbox charges a percentage of each paid ticket with no fixed platform component: 3.95% on the free Standard plan, falling to 2% on Pro and Premium, with card processing charged separately on top.
3.95% fee for Event Ticketing
donorbox.org/pricingChecked
Who pays the fees
By default the organization absorbs the fees out of the ticket price; Donorbox offers an opt-in checkout toggle letting the buyer cover the processing fee, and on the vendor's own live example event that toggle is switched off until the buyer turns it on.
Give your donors the option to cover processing fees at checkout. Most do, so you receive the full donation with no extra cost!
donorbox.org/pricingChecked
Card processing
The organization connects its own Stripe or PayPal account and Donorbox publishes the nonprofit rates it expects: Stripe 2.2% + 30 cents for cards and digital wallets, PayPal 1.99% + 49 cents, charged on top of the platform fee.
Card payments and digital wallets ² 2.2% + 30¢
donorbox.org/pricingChecked
All-in price at checkout
On Donorbox's own live example event the buyer sees the ticket price and a subtotal that equals it, with no mandatory platform or processing fee added later; only a sales tax line and an optional fee-cover toggle appear at payment.
Subtotal $200
Free events
The platform fee is a straight percentage charged only when money moves, so a zero-priced ticket carries no platform fee; the vendor's live example event does offer a $0 "Please pay what you can" ticket type.
You'll only be charged a small platform fee of 2.95% for every transaction when a donation happens
donorbox.org/pricingChecked
Nonprofit rates
Donorbox sells only to nonprofits, and its pricing FAQ states that registered nonprofits get discounted processing rates from Stripe and PayPal, which are the rates quoted in its own fee tables.
Yes, Stripe and PayPal offer nonprofit discounts on their fees. In the US, the discounted nonprofit rate is typically 2.2% + $.30 (Stripe) or 1.99% +…
donorbox.org/pricingChecked
Plans and subscriptions
A $150/month Pro plan cuts the event ticketing platform fee from 3.95% to 2% and adds API access and tracking; a quote-only Premium plan keeps the 2% ticketing fee while lowering donation-form fees to 1.6%.
Pro Plan $150 /month … Fees between 1.75% and 2%
donorbox.org/pricingChecked
Donations and tips
Event checkout includes a dedicated donation step asking buyers for a separate gift on top of the ticket, and tickets display their tax-deductible portion; the only platform-directed ask is the optional processing-fee cover, not a tip.
Would you like to make a separate donation? Donations are a great way to support the organization.
Sales tax on tickets
adds a tax line: the vendor's live example event checkout prints a Sales Tax row on the order total beside the subtotal, though nothing on these pages says Donorbox files or remits that tax for the organization.
On the page: Payment step order summary, row between Subtotal and Total
When you get the money
Money is not held by Donorbox: the organization connects its own Stripe or PayPal account and ticket and donation payments land there as they are made, so payout timing follows the processor rather than the event date.
Easily connect a PayPal or Stripe account to your form and accept donations directly to your bank account.
donorbox.orgChecked
Your buyers’ details
Ticket buyers' and attendees' contact details are collected at checkout and flow into the Donorbox CRM, and the vendor presents keeping them for future outreach as the point of the feature.
Gather contact details to keep attendees informed about your future fundraising events and efforts.
donorbox.org/explore/eventsChecked
Ticket types and discounts
Unlimited ticket types with their own names, prices and quantities, plus promo codes for discounted or free tickets and Ticket Packages that bundle group tickets and VIP tables into one purchase.
Create an unlimited number of tickets for virtual, in-person, and hybrid events. Easily customize the names, quantity, and price of each ticket.
donorbox.org/explore/eventsChecked
Questions at checkout
Custom questions can be asked both per order and per ticket: the vendor's live example event asks the buyer a required diet question and each attendee a meal choice and seating preference.
You can ask event registrants for special requests, dietary preferences, or feedback with each ticket type.
donorbox.org/explore/eventsChecked
Registration forms and waivers
Registration collects your own fields per buyer and per attendee, including required custom questions and optional checkboxes, as seen on the vendor's live example event; the pages do not mention a signed waiver.
Attendee details form with name "Alex Taylor" and email field
Online events
Virtual and hybrid events are first-class: ticket types can be created for them and tickets with receipts are emailed to buyers immediately, with the option to send each attendee their own.
Donorbox allows you to create nonprofit event ticketing forms for in-person, virtual, and hybrid fundraising events.
donorbox.org/explore/eventsChecked
Sell on your own website
The ticketing form can be embedded in the organization's own site so buyers complete the purchase without leaving the page, or used as a standalone Donorbox-hosted event page instead.
Embedding the ticketing form on your nonprofit's website helps to streamline the ticket-purchasing experience by allowing attendees to check out…
donorbox.org/explore/eventsChecked
Website builders
native plugin or app: Donorbox ships a WordPress plugin and documents Squarespace, Wix, Weebly and Shopify integrations, with embedding offered as the universal route for any other web platform.
WordPress Connect our WordPress plugin with this super-popular and easy-to-use website builder.
donorbox.org/integrationsChecked
Check-in app
Check-in works by scanning the QR code on each ticket or typing its unique code, included with ticketing on every plan including the free Standard plan; the pages do not say whether scanning works offline.
Simply scan a QR code or enter the unique check-in code on your guest's ticket for a quick, efficient, secure check-in process.
donorbox.org/explore/eventsChecked
Door sales
Offline sales taken in cash, check or card can be recorded against the event, and card payments at the door need the paid Donorbox Live Kiosk add-on at $80/month for the first device plus a 1.75% platform fee and Stripe's 2.7% + $0.05.
Platform fee: 1.75% Stripe payment processing fee: 2.7% + $0.05
donorbox.org/pricingChecked
Email to buyers
Attendee contact details feed the Donorbox CRM with integrated email management and segmentation, and the events page presents emailing past attendees about future events as the purpose of collecting them.
Maximize fundraising efficiency and boost donor engagement with integrated email management, dynamic segmentation, action tracking, and much more.
donorbox.orgChecked
Ad tracking
Code snippets for Google Ads, Google Analytics and the Meta Pixel can be inserted on forms and hosted pages, but the comparison table leaves the Tracking & analytics row blank for the free Standard plan.
Track campaign and ad performance by inserting any code snippet on donation forms and hosted pages to send donation metadata to Google Ads, Google…
donorbox.org/pricingChecked
Works with
Mailchimp, Salesforce, HubSpot, QuickBooks, Xero and Zapier are all documented, but the comparison table prices Zapier and API access as a $17/month add-on on the free Standard plan.
Zapier & API access … $17/month
donorbox.org/pricingChecked
API
An API exists and is advertised for custom workflows, but it is bundled with Zapier as a $17/month add-on on the free Standard plan and only included outright from the $150/month Pro plan up.
Easily connect Donorbox to your existing CMS, CRM, or fundraising tools, or use our API for custom workflows.
donorbox.org/explore/eventsChecked
Free to start
No subscription is needed to sell tickets on the Standard plan, but the organization still gives up 3.95% plus card processing on every ticket unless buyers opt in to cover the processing fee at checkout.
Signing up to use Donorbox's event ticketing for nonprofits involves no contracts or monthly fees. All you'll need to pay is the 3.95% platform fee…
donorbox.org/explore/eventsChecked
Sign up without a sales call
An organization can sign up and launch an event the same day without talking to sales; only the quote-only Premium plan requires a demo booking, and the free Standard plan sells tickets immediately.
Launch an event online in under a minute with software that lightens your workload.
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Contract
There is no contract, exclusivity or lock-in: the vendor states ticketing involves no contracts or monthly fees, and plans can be upgraded or canceled at any time with no setup or cancellation charge.
There are no setup or cancellation fees for you to use Donorbox's affordable fundraising solution – it's free for you to create an account and start…
donorbox.org/pricingChecked
Support on event day
Donorbox advertises 24/7 support and routes requests through a help center contact form, with priority support reserved for the quote-only Premium plan; the pages read do not name a phone line or live chat or state business hours.
Our support team is always ready to help, especially as you get ready for your big day.
donorbox.org/explore/eventsChecked
Donorbox alternatives
All 9 alternatives6 more alternatives
8 of the 9 publish a price.
- Ticket TailorFree, then about $0.80 per ticketFlat per-ticket fee ticketing paid into your own Stripe, PayPal or Square account.
- EventbriteFree, then $69 a monthTicketing platform with a buyer-discovery marketplace and optional fee transfer.
- HumanitixFree, then $1.29 per paid ticketNonprofit ticketing: 5% + $1.29 a paid ticket, card processing included, profits to charity.
- RunSignupFreeFree endurance-event registration platform billed only through per-transaction processing fees.
Is this yours?
Run this platform? Claim the page for free, see its visitors and add the owner mark. You confirm it with an email at donorbox.org.
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