Cvent price and terms
Terms
- Free to start
- PartlyPartly
The terms in full
The Pay-As-You-Go license is free to sign up for and free to build event websites and registration in, with no card needed until launch; billing starts when registration opens and registrants come in. Support on this tier is the community and an AI virtual assistant. Cvent Payments and onsite Tap to Pay are unavailable on Pay-As-You-Go.
- Sign up without sales
- PartlySome plans
What needs a higher plan
- Enterprise
- API
For AI agents
- API
- PartlyEnterprise
Where these prices come from
What we checked on Cvent
The fee per ticket
Cvent bills the organizer a platform fee plus a transaction fee for each registrant, but publishes neither figure: the rates appear only inside the account at launch and under Admin, Billing Details.
In the Pricing Details section to the right, review the platform fee, transaction fee, and billing cycle.
Who pays the fees
The organizer's own card is charged for Cvent's registration and processing fees, so they come out of the ticket price rather than being added to the registrant; separately the organizer can create its own service fee charged to registrants.
This information is for the card that you want Cvent to charge for the registration and merchant account processing fees.
Card processing
Cvent Payments is Cvent's own in-house merchant account processing 130-plus currencies, but it is explicitly unavailable on the self-serve Pay-As-You-Go license and Cvent publishes no processing rate anywhere on its site.
Our in-house, self-setup merchant account. With Cvent payments, you can start accepting payments in as little as three business days. NOTE: Cvent…
All-in price at checkout
Cvent's own platform fee never reaches the registrant, but any service fee the organizer configures is shown only at the end of the registration flow rather than beside the first price.
The fees display at the end of registration and appear in all payment records.
Fees on refunds
A service fee the organizer creates can be flagged refundable so canceling registrants get it back, and unregistering automatically refunds the card; the site does not say whether Cvent's own platform fee returns.
If you want registrants who cancel to get this money back, click Yes next to Refundable.
Nonprofit rates
Cvent's pricing page states it extends special rates to nonprofits, though the rate itself is only discussed with its sales team and no figure is published.
Cvent is proud to extend special rates to non-profit organizations. Our team will be happy to discuss rates with you.
Plans and subscriptions
Two licensed tiers exist beyond pay-as-you-go, Professional and Enterprise, but Cvent publishes no price for either and does not say what either changes about the per-registrant fees.
Professional License only the solutions above that you need, with access to additional Professional platform features.
Donations and tips
Donation items can be added to registration with a minimum gift amount, and donations can also be taken at check-in through the OnArrival app; nothing on the site asks registrants to tip Cvent.
Donation items give invitees the option to contribute to an association, charity, or cause during registration.
Sales tax on tickets
adds a tax line: the organizer creates taxes calculated by fixed amount, percentage or registrant location, which then appear as a line item on the order. Cvent does not say it determines or files the organizer's tax.
Click Create Tax. Enter a name. Choose how your tax will be calculated with the "Calculate by" dropdown.
When you get the money
On the pay-as-you-go license Cvent holds the money and transfers it 30 business days after the event ends, rather than paying out as registrations come in; no payout fee is stated.
The money you earn from your Pay-As-You-Go events, after fees, will be sent to you as a direct transfer to your bank account 30 business days after…
Disputed charges
When a registrant disputes a charge with their bank, Cvent charges the organizer a non-refundable 25 dollar handling fee whatever the outcome, and the disputed amount is held during an investigation of up to two months.
A non-refundable $25 handling fee applies regardless of the outcome.
Your buyers’ details
Registrant records belong to the organizer: the whole accepted list can be exported to a spreadsheet in bulk, and Cvent's own email marketing tools send to those contacts.
Check the boxes next to the names of the registrants you want to export, or check the box in the the top left corner to select everyone. Hover over…
Ticket types and discounts
Admission items carry tiered prices, and Cvent documents early bird pricing, discount codes by amount or percentage with usage caps, volume discounts and group registration of up to 100 members.
Choose how the invitee will be discounted. Your options include: Subtract an amount Subtract a percentage Charge a fixed price
Reserved seating
Table Management builds seating plans and assigns named seats, and Event Diagramming places attendees on a visual chart, but Cvent states registrants cannot choose their own seat during registration.
Table Management allows you to create, organize, and track multiple seating plans for any event. Invitees cannot assign themselves.
Questions at checkout
Custom questions of several types are dragged onto any registration page, and can be linked to an individual session, admission item or earlier answer so nobody is asked what does not apply.
You can also link questions to individual sessions, admission items, travel requests, and other responses ensuring your invitees are never asked…
Registration forms and waivers
Registration forms take the organizer's own question set, and Cvent names waiver agreements collected through those questions before an attendee arrives.
Get your waiver agreements without attendees even having to walk through the door.
Timed entry
Sessions are scheduled agenda items that can be priced and given their own capacity, with a Full label and a waitlist once that capacity is reached, which is how Cvent handles selling by time slot.
To give agenda items a capacity, go to Registration > Admission Items for admission items, Registration > Optional Items for optional items,or Agenda…
Waitlist
Both the event as a whole and individual sessions take a waitlist when capacity is reached, and the next person in line is emailed automatically when a place frees up.
When an event is closed (usually due to reaching capacity or the registration deadline passing), adding and removing an invitee from the waitlist is…
Online events
Cvent runs virtual and hybrid events on the same registration, with streamed sessions, broadcast video production and an on-demand catalog reached through the Attendee Hub.
Turn attendees into participants with networking and interactive features included in the Cvent Attendee Hub like live chat, dynamic Q&A, and polling.
Sell on your own website
An embedded widget puts the registration process on the organizer's own site, but Cvent says it is meant for web designers and blocks it when the first registration page holds sessions, guest registration, travel or file-upload questions.
You cannot create an embedded widget if there are sessions, guest registration, travel, or file upload question widgets on the first page of your…
Website builders
embed only: Cvent documents a copy-and-paste widget code for an external site and warns it is intended for web designers; its pages and app marketplace name no WordPress, Squarespace, Wix or Shopify plugin.
NOTE: This feature is intended for web designers. Our support team will be unable to assist you with external website design suggestions.
Add-ons
Quantity items let registrants buy extras alongside admission, with a per-invitee maximum and a capacity, and the same items can be sold at check-in through OnArrival.
A quantity item allows invitees to enter the amount of a particular product they would like to purchase. Common examples include raffle tickets,…
Recurring events
Cvent Essentials gives repeat events pre-approved website and email templates with reminders scheduled relative to the event date, so each instance is spun up from a template rather than a series being sold once.
Email templates: Bundle confirmations, reminders, and follow-ups into one reusable sequence — scheduled automatically relative to the event date
Refunds and transfers by buyers
A Cancel Registration widget can be published on the confirmation page with a deadline date, and registrants can log in with their confirmation number to change their own answers; passing a place to someone else is not described.
in the Registration Actions section, drag and drop the "Cancel Registration" widget onto the canvas.
Check-in app
The OnArrival app scans a QR code from a badge, email or wallet pass using an iOS camera or a handheld scanner, and Cvent states no internet connection is required.
You can use your iOS device's camera or a handheld scanner. No internet connection required.
Door sales
Walk-ins can register and pay at the door by card through Tap to Pay or an OnArrival reader, but Cvent states this needs Cvent Payments and is unavailable on the pay-as-you-go license, and publishes no door-sale rate.
NOTE: Tap to Pay can only be enabled for events using Cvent Payments and is available for iPhones and Android mobile devices. It is currently not…
Apple Wallet
Registrants can store their confirmation number and check-in QR code in Apple Wallet, and the organizer customizes the pass logo, strip image and background color.
With the Apple Wallet and Google Wallet Pass, registrants can keep their confirmation number and QR code stored in their phone's Apple Wallet or…
Google Wallet
Google Wallet passes work the same way as Apple's and have their own customization tab under the event's Barcodes and Passes settings.
To customize the Google Wallet pass, click the tab to the right, Google Wallet Passes, then click Edit.
Email to buyers
Email marketing campaigns are built into registration, with automated reminders, speaker and agenda promotion and retargeting of registrants who abandoned the form.
Email marketing campaigns Agenda and speaker promotion Early bird pricing Automate reminder emails Retarget abandoned registrants
Ad tracking
Meta Pixel is added through account-level code snippets and can fire on registration conversions, and Google Analytics has its own listing in Cvent's app marketplace.
When someone visits your website and takes an action, Meta Pixel is triggered and reports this action. Follow the steps below to learn how to…
Works with
Cvent runs an app marketplace with listed integrations for Salesforce, HubSpot, Marketo, Microsoft Dynamics, Eloqua, NetSuite, Blackbaud, SAP Concur and Google Analytics.
Minimize time-to-action on event leads and build better customer profiles
API
Cvent runs a public developer portal with an API reference, but its pricing page lists API access only among the Enterprise features, above the Professional tier.
Additional video and asset storage API access Budget management
Free to start
Building the site and registration costs nothing, but once registration opens Cvent charges the organizer's own card a fee for every registrant, so selling is never free to the organizer.
Free to experience the tool Only pay when you start capturing registrations
Sign up without a sales call
The pay-as-you-go registration license is signed up for online and launched the same day, while the Professional and Enterprise licenses carry no published price and route through a Get pricing request.
Pricing designed for how you work Your events, your team, and your goals are unique. Your pricing should be too. Let's find your fit. Get a free quote
Support on event day
Cvent advertises 24/7 support from its client services team for all customers, but the free and pay-as-you-go registration tier lists only the community and a 24/7 AI virtual assistant, with no phone or chat named.
Support Cvent Community 24/7 AI virtual assistant User meetups
cvent.com/en/freeChecked
Cvent alternatives
All 9 alternatives6 more alternatives
7 of the 9 publish a price.
- EventbriteFree, then $69 a monthTicketing platform with a buyer-discovery marketplace and optional fee transfer.
- Ticket TailorFree, then about $0.80 per ticketFlat per-ticket fee ticketing paid into your own Stripe, PayPal or Square account.
- RunSignupFreeFree endurance-event registration platform billed only through per-transaction processing fees.
- ZeffyFreeFree fundraising platform for nonprofits with event ticketing, auctions and a built-in donor CRM.
Sources and changes
Last changed
Sources28
- cvent.com/en/event-management-software/cvent-pricing
- cvent.com/en/event-marketing-management/event-registration-software
- support.cvent.com/s/communityarticle/Adding-Flex-Event-Questions
- support.cvent.com/s/communityarticle/Adding-Service-Fees
- support.cvent.com/s/communityarticle/Creating-Embedded-Widgets
- support.cvent.com/s/communityarticle/Customizing-the-Apple-Wallet-Pass
- support.cvent.com/s/communityarticle/Launching-a-Pay-As-You-Go-Event
- cvent.com/en/event-marketing-management/cvent-essentials
- cvent.com/en/event-marketing-management/virtual-event-platform
- cvent.com/en/free
- accounts.app.cvent.com/paygo/signup
- support.cvent.com/s/communityarticle/Adding-Taxes
- support.cvent.com/s/communityarticle/Collecting-Payments-with-OnArrival
- support.cvent.com/s/communityarticle/Compatible-Payment-Gateways
- support.cvent.com/s/communityarticle/Creating-Discount-Codes
- support.cvent.com/s/communityarticle/Creating-Donation-Items
- support.cvent.com/s/communityarticle/Creating-Quantity-Items
- support.cvent.com/s/communityarticle/How-do-I-export-my-accepted-registrants
- support.cvent.com/s/communityarticle/How-do-I-give-my-event-or-agenda-items-a-capacity
- support.cvent.com/s/communityarticle/How-do-I-let-people-cancel-their-registration
- support.cvent.com/s/communityarticle/Integrating-Meta-Pixel
- support.cvent.com/s/communityarticle/Managing-Tables
- support.cvent.com/s/communityarticle/Managing-Waitlisted-Invitees
- support.cvent.com/s/communityarticle/Using-a-Scanner-to-Check-in-Attendees
- support.cvent.com/s/communityarticle/What-currencies-does-Cvent-Payment-Services-support
- support.cvent.com/s/communityarticle/What-is-a-Chargeback
- support.cvent.com/s/communityarticle/When-are-the-earnings-from-my-Pay-As-You-Go-account-deposited
- support.cvent.com/s/communityarticle/Where-can-I-find-the-pricing-details-for-my-Pay-As-You-Go-account
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