DICE price and terms
Terms
- Sign up without sales
- YesYes
For AI agents
- API
- Partly
Where these prices come from
dice.fm/partners, checked
What we checked on DICE
Card processing
Stripe handles the card payment for DICE, and fans can pay by Visa, MasterCard, American Express, Apple Pay or Android Pay; the processing rate, and whether it sits inside the ticket price or is charged on top of it, is published nowhere on the site.
For full information about how Stripe processes your personal data, please access their Privacy Policy at www.stripe.com/privacy.
All-in price at checkout
DICE builds its whole pitch on upfront pricing: the price a fan sees on the event listing is the amount charged at the end, with nothing added during checkout.
See the full price upfront, with no surprises at checkout
dice.fmChecked
Donations and tips
Fans can add a donation to a ticket order, but only where the event partner is a registered charity, and that donation is kept even if the ticket itself is refunded; nothing says DICE asks buyers to tip the platform.
Where an Event Partner is a registered charity, they may offer you the option to add a charitable donation to your ticket purchase. This donation is…
Your buyers’ details
The organizer gets a fan's name, email and other details only where that fan agreed at sign-up to hear from event partners, so the buyer list reaches you by consent rather than by default.
If you opt in to such marketing messages, we will pass your details, such as email address, city or full residence, full name and date of birth to…
Ticket types and discounts
The platform page says the event tools include custom ticket types, so tiers can be built; early-bird dating, promo codes and group tickets are not described anywhere on the public pages.
Our end-to-end platform has all the tools you need to create and manage events, including custom ticket types, payouts and so much more.
dice.fm/partners/ticketingChecked
Reserved seating
Seated events show a seating chart and buyers pick an area rather than a numbered seat at checkout; DICE may offer a specific seat later, before the event, so seat choice is not a single step.
the App or on the Services may give you the option of selecting your preferred seating area (rather than individual seat numbers)
Waitlist
When an event sells out the organizer can switch on the Wait List, see how many fans are queueing, and have returned tickets passed straight to them instead of to resale sites.
When an event sells out on DICE, you have the option to turn on the Waiting List. This is a feature that lets fans join a virtual queue to buy…
Online events
Live streamed events are sold alongside in-person shows, and a ticket buyer gets access to the stream; the purchase terms treat stream access details as part of the ticket.
Your purchase of a ticket to an event via the App or Services will enable you to attend the event, or view the live stream
Sell on your own website
DICE says its integrations let fans check out on the organizer's own website as well as through Spotify and YouTube, though the pages do not show how that checkout is embedded.
Whether it’s letting fans checkout on your website or via Spotify and YouTube, our integrations prioritise ease.
dice.fm/partners/ticketingChecked
Website builders
embed only - DICE says fans can check out on your own website and gives partners a builder that outputs code for an event list; no WordPress, Squarespace, Wix or Shopify plugin or app is named.
On the page: Everything you need to run a successful show, Smart integrations
dice.fm/partners/ticketingChecked
Add-ons
Buyers can add goods such as merchandise to a ticket order, and DICE runs a direct-to-fan merch shop for partners; parking and similar extras are not mentioned.
We may make available certain goods (for example, merchandise), services and digital content (“Non-Ticket Items”) for purchase via the App or on the…
Refunds and transfers by buyers
Fans can return a ticket to the Wait List themselves up to the organizer's deadline, and for some events pass a ticket to another registered fan in the app.
you may have the option to offer your ticket to the Waiting List via the App or the Services in order for it to be offered to other users of the App
Listed where buyers browse
Events appear in the DICE app's own recommendation feed, which the vendor credits with a large share of sales; no page says a sale made there costs the organizer more.
Reach new fans through our recommendations engine and increase your conversion rate – 41% of tickets sold via DICE are prompted by Discovery.
dice.fm/partners/ticketingChecked
Email to buyers
Partners can target fans who joined a Wait List with personalized marketing and DICE will help market to fans directly, but reaching a past buyer rests on that fan agreeing to hear from event partners.
Partners have full visibility on the number of fans on the Waiting List, so they can plan extra dates or future events, and use DICE to target these…
Ad tracking
Purchase and checkout events are shared with Meta through the Facebook Conversion API and with event partners for marketing, and DICE also runs Google and TikTok advertising tags on its pages.
including Facebook Conversion API through which data will be shared with us and/or our Event Partners for marketing purposes, as well as being shared…
API
A partner gets an API key that unlocks the event feed behind DICE's own listing widget, but that is the only API DICE documents publicly and there are no open developer docs.
This is a 40-digit string that will give you access to the API
dice.fm/partners/widgetChecked
Canada
DICE trades through local companies including ones in the US and Canada, and these purchase terms are the United Kingdom set, so dollars, Canadian dollars and pounds are all sold in.
DICE FM, Inc. (USA), DICE FM SPAIN S.L.U (Spain), DICE FM SASU (France), DICE FM Italy S.R.L (Italy), DICE FM GmbH (Germany), DICE Australia Pty Ltd…
United Kingdom
DICE trades through local companies including ones in the US and Canada, and these purchase terms are the United Kingdom set, so dollars, Canadian dollars and pounds are all sold in.
On the page: Section 1.1, group companies
Sign up without a sales call
You can open a promoter account yourself from the partner pages and start building events, with a sales conversation offered beside it rather than required first.
Create a promoter account to get started
dice.fm/partnersChecked
Support on event day
A support team is on duty around the clock for ticket buyers, and partners get a relationship manager, but the only published channel is an email address and no organizer phone line or chat hours are named.
Our dedicated Fan Support team is always on hand to help your fans and make sure they have the best experience possible.
dice.fm/partners/ticketingChecked
DICE alternatives
All 9 alternatives6 more alternatives
4 of the 9 publish a price.
- PoshOn quoteSocial event platform with organizer dashboard, all-in ticket pricing and a consumer discovery app.
- AXSOn quoteAEG-owned primary ticketing for arenas, theatres, festivals and teams, sold through a demo request.
- TickeriFreeLatin-focused concert and nightlife ticketing with marketplace distribution and a free scanning app.
- EtixOn quoteVenue-focused primary ticketing with box office, scanning, patron data and marketing, sold by quote.
Sources and changes
Last changed
Sources8
- dice.fm/partners/ticketing
- dicefm.zendesk.com/hc/en-us/articles/4412965076881-United-States-Purchase-TermsIndependent source
- dicefm.zendesk.com/hc/en-us/articles/5766222684433-United-States-Privacy-Policy-for-DICE-UsersIndependent source
- dice.fm/blog/identify-fan-demand-with-the-waiting-list
- dicefm.zendesk.com/hc/en-us/articles/4412972204433-United-Kingdom-Purchase-TermsIndependent source
- dice.fm/partners
- dice.fm/
- dice.fm/partners/widget
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