# UltraSignup — Race registration, results and free timing for trail, ultra and endurance events in North America.

> Source: Box Office Fees — https://boxofficefees.com/ultrasignup (structured, researched, re-verified)

UltraSignup is a race registration and results platform for endurance events, pairing an event page and online registration with free timing software and published athlete result histories. It hosts trail ultras, road races, camps, clubs and virtual challenges.

**Best for:** Trail and ultra race directors who want registration, results and timing in one place

| Fact | Value |
| --- | --- |
| Website | https://ultrasignup.com/ |
| Category | Race and sports registration, Free for organizers, Lowest fees on 200 tickets, Sports and races |
| Open source | No |
| Price | Free |
| Price checked | 28 October 2026 |

Screenshot of UltraSignup: https://boxofficefees.com/img/1920/screenshots/ultrasignup.webp, captured 27 October 2026

**What we checked**

- Pages last read: 28 October 2026
- Price on its site: Free plan (From its pricing page)

## UltraSignup price and terms

**Terms**

- Free plan: Yes — No subscription is sold at all: the organizer pays only the per-registration hosting fee, and registrations priced at $0 are listed as FREE in the U.S. fee table.
- Sign up without sales: Some plans

Read on https://help.ultrasignup.com/hc/en-us/articles/30362746490637-What-are-the-event-hosting-fees-on-UltraSignup, 28 October 2026.

## What we checked on UltraSignup

### What the fees come to

**Fees on 200 tickets at $25** · Yes — $950 in fees on 200 tickets at $25 on U.S. Event Registrations, all paid by the organizer: each ticket costs the buyer $25 and the organizer keeps $4,050. The organizer can pass the fees on to buyers instead.

> $0.01-$99 6.25% + $2.50 $3.50 minimum
> — https://help.ultrasignup.com/hc/en-us/articles/30362746490637-What-are-the-event-hosting-fees-on-UltraSignup · U.S. Event Registrations table, $0.01-$99 row, checked 28 October 2026

**Fees on 50 tickets at $25** · Yes — $237.50 in fees on 50 tickets at $25 on U.S. Event Registrations, all paid by the organizer: each ticket costs the buyer $25 and the organizer keeps $1,012.50. The organizer can pass the fees on to buyers instead.

> $0.01-$99 6.25% + $2.50 $3.50 minimum
> — https://help.ultrasignup.com/hc/en-us/articles/30362746490637-What-are-the-event-hosting-fees-on-UltraSignup · U.S. Event Registrations table, $0.01-$99 row, checked 28 October 2026

**The fee per ticket** · Yes — A percentage of the registration price plus a fixed amount charged once per cart, banded by price: 6.25% + $2.50 with a $3.50 minimum under $100, 6.5% + $3.50 to $999, then 5.25% + $5.

> $0.01-$99 6.25% + $2.50 $3.50 minimum $100-$999 6.5% + $3.50 $1000+ 5.25% + $5 *Fixed fee is on applied to cart once.
> — https://help.ultrasignup.com/hc/en-us/articles/30362746490637-What-are-the-event-hosting-fees-on-UltraSignup · U.S. Event Registrations fee table, Range and Fee columns, checked 28 October 2026

**Who pays the fees** · Yes — The race director chooses: fees can be added on top so the runner covers them, or offset so the director absorbs them out of the registration price.

> You have the flexibility to either add these fees to the event price (where the runner covers the fees) or offset them (where you cover the fees).
> — https://help.ultrasignup.com/hc/en-us/articles/30362746490637-What-are-the-event-hosting-fees-on-UltraSignup · Opening paragraph on event hosting fees, checked 27 October 2026

**Card processing** · Yes — For US events card processing is inside the hosting fee rather than charged on top; outside the US the UltraSignup service fee is separate and Stripe's own fees fall to the director.

> These fees encompass all transaction charges associated with processing credit cards.
> — https://help.ultrasignup.com/hc/en-us/articles/30362746490637-What-are-the-event-hosting-fees-on-UltraSignup · Opening paragraph on event hosting fees, checked 27 October 2026

**All-in price at checkout** · Yes — Since July 2024 every displayed price on the platform includes service fees and tax, with the breakdown shown at checkout, and directors cannot switch the display back.

> all event registration pages on UltraSignup will include all fees and taxes wherever prices are displayed on the platform
> — https://help.ultrasignup.com/hc/en-us/articles/30339314302733-Why-Does-My-Price-Show-Higher-at-Checkout-Pricing-Display-Regulations-Explained · Opening paragraph, pricing display regulations, checked 27 October 2026

**Free events** · Yes — A registration priced at $0 carries no hosting fee in both the U.S. and non-U.S. fee tables, so a free event costs the organizer nothing; paid add-ons on that registration are still charged 6.25% + $1.

> $0 FREE
> — https://help.ultrasignup.com/hc/en-us/articles/30362746490637-What-are-the-event-hosting-fees-on-UltraSignup · U.S. Event Registrations fee table, first row of the Range/Fee columns, checked 28 October 2026

**Fees on refunds** · No — Processing fees are stated as non-refundable, and UltraSignup itself issues no refunds: the registration money sits with the race director, who decides each request, so the fees are lost when a refund is given.

> UltraSignup does not issue refunds. The money paid for event registration goes to the race director, not to UltraSignup. Processing fees are not refundable.
> — https://help.ultrasignup.com/hc/en-us/articles/35717787812621-Can-I-Get-a-Refund-on-UltraSignup-Race-Registration-Policy · Opening paragraph and the line immediately below it, checked 28 October 2026

**Plans and subscriptions** · No — Pricing is stated purely as a percentage tied to each registration price, with no monthly or annual hosting plan offered or any plan that changes the fee bands.

> Our event hosting fees are calculated based on a percentage tied to the event's registration price.
> — https://help.ultrasignup.com/hc/en-us/articles/30362746490637-What-are-the-event-hosting-fees-on-UltraSignup · Opening sentence of the event hosting fees article, checked 27 October 2026

**Donations and tips** · Yes — Donations are collected three ways: a small registration fee with tiered donation add-ons, a $0 registration with an optional or required donation add-on, or priced donation levels; the article does not say checkout asks buyers to tip UltraSignup.

> Set the registration fee to $0, and collect donations via an optional add-on. Participants can choose to donate or pay nothing. The add-on can also be set as required.
> — https://help.ultrasignup.com/hc/en-us/articles/30339250114189-Create-a-Donation-Based-Event-to-Raise-Funds-for-Charity · Option 2: $0 Registration Fee & Optional Add-On Donation, checked 28 October 2026

**Refund protection at checkout** · Yes — offered, on by default: Spot-powered Refund Guarantee and Refund Insurance are sold to runners at checkout at their own cost, and a director has to toggle the setting off to remove them.

> Refund Guarantee and Refund Insurance are UltraSignup features powered by Spot that give participants the option to cancel their race registration and get money back
> — https://help.ultrasignup.com/hc/en-us/articles/41890614621453-UltraSignup-and-SPOT-Refund-Guarantee-Refund-Insurance-Guide-for-Race-Directors · What Is Refund Guarantee? opening paragraph, checked 27 October 2026

**Sales tax on tickets** · Partly — collects and remits sales tax as a marketplace facilitator once the threshold in your state is met, but directors in Delaware, Montana, New Hampshire and Oregon still file their own.

> holdouts include Delaware, Montana, New Hampshire, and Oregon—folks in these states, you're still in charge of handling your own tax filing
> — https://help.ultrasignup.com/hc/en-us/articles/30339318015501-Does-UltraSignup-Collect-and-File-Sales-Tax-for-My-Event-How-Taxes-Work-on-UltraSignup · Marketplace facilitator section, checked 27 October 2026

### Getting paid

**When you get the money** · Yes — U.S. organizers are paid to their own bank account twice a month rather than waiting for the event, with 3-5 business days to land and a $100 minimum balance; Canadian and international events are paid through Stripe, and no payout fee is stated.

> For US-based accounts, payouts are processed on the 1st & the 15th each month (typically, December funds are processed on 12/31), and take 3-5 business days to appear in your account.
> — https://help.ultrasignup.com/hc/en-us/articles/30339211532685-Add-your-Payment-Account · How Do I Get Paid? first paragraph, and Delays on Deposits list, checked 28 October 2026

**Disputed charges** · Yes — When a buyer disputes the charge with their bank, the funds plus additional fees are deducted from the director's account and appear as an adjustment on the statement, with no fee amount published.

> When they do, the funds, along with additional fees, are automatically deducted from our merchant account. Consequently, these deducted funds will reflect on your statement.
> — https://help.ultrasignup.com/hc/en-us/articles/30364243989261-What-is-the-chargeback-adjustment-to-my-statement · Chargeback adjustment explanation, checked 27 October 2026

**Your buyers’ details** · Yes — Directors can export participant records from current and past event years and send branded emails to their registrants, including to previous years' entrants.

> If you need to download or export the participant list for the previous year, you can do so after selecting the correct year from the dropdown menu.
> — https://help.ultrasignup.com/hc/en-us/articles/30339326354445-How-to-Export-Data-from-Past-Events · Step 4, Download or Export Participant List, checked 27 October 2026

### Selling the tickets

**Ticket types and discounts** · Yes — Up to three price tiers with dated increases are self-serve, labels cover member or youth pricing, coupon codes run promotions, and support sets up bundles or more tiers.

> You have 3 options when adding prices: No Price Change One Change (two tiers) Two Changes (three tiers)
> — https://help.ultrasignup.com/hc/en-us/articles/30339226191245-How-to-Configure-Pricing-for-Your-Race-Tiers-and-Price-Changes · Create Multiple Pricing Tiers section, checked 27 October 2026

**Questions at checkout** · Yes — Directors build multiple-choice and free-form questions that appear in the registration flow per registrant, can mark them required, cap option quantities and export the responses.

> On your question creator/editor screen, you will see the option to create a multiple choice question or a free-form question.
> — https://help.ultrasignup.com/hc/en-us/articles/30339252082573-Create-Custom-Registration-Questions-for-Your-Event · How to Create Questions for your Event, checked 27 October 2026

**Registration forms and waivers** · Yes — Custom questions plus a waiver are part of every event: registration will not even open until the director pastes in a waiver for participants to complete at signup.

> If you do not add your waiver, your event registration will not open! It is crucial to include a waiver for participants to complete during the registration process.
> — https://help.ultrasignup.com/hc/en-us/articles/30339284160525-Customize-Your-Event-Photos-Waivers-and-General-Settings · Setting Up Your Waiver section, checked 27 October 2026

**Waitlist** · Yes — A waitlist can be enabled to open automatically when a distance fills, shown publicly, and worked by invitation or charge-and-add when entrants cancel.

> A waitlist can be used to capture additional registrations after the capacity you set for your event has been reached.
> — https://help.ultrasignup.com/hc/en-us/articles/30339249989645-Use-the-Waitlist-to-Backfill-Spots-and-Maximize-Registrations · Enabling Your Waitlist section, checked 27 October 2026

**Online events** · Yes — Virtual and online events are a supported setup type with self-reported results, though the pages do not say a stream link is delivered to entrants automatically.

> Virtual / self-reported: no physical start line. Runners log their own results. Good for virtual challenges or mileage-based events.
> — https://help.ultrasignup.com/hc/en-us/articles/44913226172301-Host-Your-Event-on-UltraSignup · Pick your setup section, checked 27 October 2026

**Add-ons** · Yes — Add-ons cover merchandise, meals, parking and donations, with per-option pricing, quantity limits of five, shipping or pickup delivery and a public shopping page.

> Optional add-ons (shirts, meals, donations, parking, and more)
> — https://help.ultrasignup.com/hc/en-us/articles/44913226172301-Host-Your-Event-on-UltraSignup · Here's what comes with every UltraSignup listing, checked 27 October 2026

**Recurring events** · Yes — Series and season setups bundle multiple dates into one registration, either as a package price or a single page spanning the season, and past events are renewed rather than rebuilt.

> A registration series bundles two or more of your races into a single package. Runners register once and are entered in every race in the series
> — https://help.ultrasignup.com/hc/en-us/articles/47074482498317-Build-Your-Loyal-Runner-Base-with-a-Registration-Series · What is a registration series? section, checked 27 October 2026

**Refunds and transfers by buyers** · Yes — Runners cancel their own order up to a date the director sets, three days before race day by default, and transfer their bib to another runner when the director enables it.

> Enabling bib transfers allows participants to transfer their registration to another participant if they cannot make the event.
> — https://help.ultrasignup.com/hc/en-us/articles/30339234344973-How-to-Allow-Runners-to-Transfer-Their-Bib · How it works section, checked 27 October 2026

### At the door

**Door sales** · Yes — Race-day signups run through the normal registration page kept open until minutes before the start, with a printed QR code at the check-in table and the same card fees.

> By keeping your registration open until 10 minutes before your event starts and posting a QR code at your check-in table, you can enable runners to sign up on the spot
> — https://help.ultrasignup.com/hc/en-us/articles/39162764650381-Simplify-Race-Day-Registration-with-QR-Codes · Opening paragraph, checked 27 October 2026

### Finding buyers

**Listed where buyers browse** · Yes — Every listing gets a public event page on UltraSignup's own race-finding site, pitched as showing up where endurance athletes already search; neither the hosting page nor the fee table states any extra fee or commission for a registration that comes from it.

> A public event page, visible to the UltraSignup community. When you list on UltraSignup, you're not placing an ad. You're showing up where athletes are already looking.
> — https://help.ultrasignup.com/hc/en-us/articles/44913226172301-Host-Your-Event-on-UltraSignup · Here's what comes with every UltraSignup listing, first bullet, and the Why UltraSignup? section, checked 28 October 2026

**Email to buyers** · Yes — A drag-and-drop communications tool sends branded race emails from templates, and recurring events can mail past attendees by selecting a previous year.

> For recurring events, you can send communications to past attendees. Select your template, build your email, and use the dropdown in the top right to select a previous year.
> — https://help.ultrasignup.com/hc/en-us/articles/30339390079885-How-to-Send-Race-Communications-Emails-Email-Tool · Pro Tips, Send Communications to Previous Years, checked 27 October 2026

**Ad tracking** · Yes — Event settings take a Facebook Pixel ID and a Google AdWords ID so a director can measure paid campaigns against their own registration page.

> Add Facebook Pixel ID : If you use Facebook Pixel for tracking and analytics, you can add the Pixel ID here. Add Google AdWords ID
> — https://help.ultrasignup.com/hc/en-us/articles/30339284160525-Customize-Your-Event-Photos-Waivers-and-General-Settings · General Event Settings list, checked 27 October 2026

**Promoter links** · Yes — The Facebook Referrals tool lists who shared their registration, how many clicks each drove and how many registrations followed; no commission or payout scheme is documented.

> The Facebook tool shows a list of people who shared their registration on Facebook, along with a count of how many times their link was clicked (Referred) and how many of those clicks led to another
> — https://help.ultrasignup.com/hc/en-us/articles/30339372097549-How-to-Track-Facebook-Referrals-Shares-Clicks-Registrations · Facebook Referrals tool description, checked 27 October 2026

### Starting and getting help

**Free to start** · Yes — A director can pass every fee to the runner so nothing comes out of the entry price, and free events carry no platform fee at all; non-US events still bear Stripe's own charges.

> You have the flexibility to either add these fees to the event price (where the runner covers the fees) or offset them (where you cover the fees).
> — https://help.ultrasignup.com/hc/en-us/articles/30362746490637-What-are-the-event-hosting-fees-on-UltraSignup · Opening paragraph on event hosting fees, checked 27 October 2026

**Sign up without a sales call** · Partly — Setup is a five-step self-serve flow, but lotteries, bundled pricing, more than three tiers, multi-day and club programs need the support team, and free events must be approved before activation.

> Setting up a multi-day event or club program ? Contact Member Ops before you start — those setups have a few extra steps and it's faster with a hand.
> — https://help.ultrasignup.com/hc/en-us/articles/44913226172301-Host-Your-Event-on-UltraSignup · Setting it up section, checked 27 October 2026

**Contract** · Partly — No contract length or termination terms are published, but US registration is exclusive: an event may not run on another platform or be listed without hosting here.

> we allow international events to dual host, provided that UltraSignup exclusively manages registrations within the United States
> — https://help.ultrasignup.com/hc/en-us/articles/30362768445965-Can-I-host-my-event-registration-on-UltraSignup-com-AND-another-platform · International exception paragraph, checked 27 October 2026

**Support on event day** · Yes — Directors reach the team through a contact form and the help center's request page, with runners routed to the race director for event questions; no phone line or support hours are published.

> If you are a race director, or a runner with questions about your UltraSignup member profile, your personal results page, or anything related to bugs or site functionality, please contact
> — https://ultrasignup.com/contact.aspx · Who would you like to contact? section, checked 27 October 2026

## UltraSignup alternatives

- [Race Entry](https://boxofficefees.com/raceentry) · Free plan: Free race management software paid for by one per-registration fee that already covers card processing.
- [RunSignup](https://boxofficefees.com/runsignup) · Free plan: Free endurance-event registration platform billed only through per-transaction processing fees.
- [TicketSpice](https://boxofficefees.com/ticketspice) · From $0.99 per ticket: Flat 99¢-per-ticket ticketing for events and attractions, with in-house payments and a box office app.
- [Eventbrite](https://boxofficefees.com/eventbrite) · Free plan, then $69 a month: Ticketing platform with a buyer-discovery marketplace and optional fee transfer.
- [RSVPify](https://boxofficefees.com/rsvpify) · Free plan, then $0.90 per ticket: Registration, ticketing, guest management, seating, and QR-code check-in in one platform.
- [Ticket Tailor](https://boxofficefees.com/ticket-tailor) · Free plan, then £0.60 (about $0.80) per ticket: Flat per-ticket fee ticketing paid into your own Stripe, PayPal or Square account.
- [Humanitix](https://boxofficefees.com/humanitix) · Free plan, then $1.29 per paid ticket: Nonprofit ticketing: 5% + $1.29 a paid ticket, card processing included, profits to charity.
- [Auctria](https://boxofficefees.com/auctria) · Free plan, then $375 a year: Fundraising event and auction platform with admission tickets, bidding and an event website, sold as an annual license.
- [Tixr](https://boxofficefees.com/tixr) · Price on request: Enterprise live-event ticketing and commerce platform with quote-only fees.

8 of the 9 publish a price.

[All 9 alternatives](https://boxofficefees.com/ultrasignup/alternatives/)

## Sources and changes

Last changed 27 October 2026

**Sources** (21)

- https://help.ultrasignup.com/hc/en-us/articles/30362746490637-What-are-the-event-hosting-fees-on-UltraSignup, read 28 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/44913226172301-Host-Your-Event-on-UltraSignup, read 28 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/30339211532685-Add-your-Payment-Account, read 28 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/30339284160525-Customize-Your-Event-Photos-Waivers-and-General-Settings, read 27 October 2026
- https://ultrasignup.com/contact.aspx, read 27 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/30339226191245-How-to-Configure-Pricing-for-Your-Race-Tiers-and-Price-Changes, read 27 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/30339234344973-How-to-Allow-Runners-to-Transfer-Their-Bib, read 27 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/30339249989645-Use-the-Waitlist-to-Backfill-Spots-and-Maximize-Registrations, read 27 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/30339250114189-Create-a-Donation-Based-Event-to-Raise-Funds-for-Charity, read 28 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/30339252082573-Create-Custom-Registration-Questions-for-Your-Event, read 27 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/30339314302733-Why-Does-My-Price-Show-Higher-at-Checkout-Pricing-Display-Regulations-Explained, read 27 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/30339318015501-Does-UltraSignup-Collect-and-File-Sales-Tax-for-My-Event-How-Taxes-Work-on-UltraSignup, read 27 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/30339326354445-How-to-Export-Data-from-Past-Events, read 27 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/30339372097549-How-to-Track-Facebook-Referrals-Shares-Clicks-Registrations, read 27 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/30339390079885-How-to-Send-Race-Communications-Emails-Email-Tool, read 27 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/30362768445965-Can-I-host-my-event-registration-on-UltraSignup-com-AND-another-platform, read 27 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/30364243989261-What-is-the-chargeback-adjustment-to-my-statement, read 27 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/35717787812621-Can-I-Get-a-Refund-on-UltraSignup-Race-Registration-Policy, read 28 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/39162764650381-Simplify-Race-Day-Registration-with-QR-Codes, read 27 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/41890614621453-UltraSignup-and-SPOT-Refund-Guarantee-Refund-Insurance-Guide-for-Race-Directors, read 27 October 2026
- https://help.ultrasignup.com/hc/en-us/articles/47074482498317-Build-Your-Loyal-Runner-Base-with-a-Registration-Series, read 27 October 2026

## Is this yours?

Claim UltraSignup: https://boxofficefees.com/claim/ultrasignup

Report an error if a fact is wrong: hello@boxofficefees.com, subject "Report an error: UltraSignup (ultrasignup)".