# Tixr — Enterprise live-event ticketing and commerce platform with quote-only fees. > Source: Box Office Fees — https://boxofficefees.com/tixr (structured, researched, re-verified) Tixr is a live event ticketing and commerce platform that sells tickets, hospitality, merchandise and food in one checkout. It pairs a white-label fan experience with the Studio backend and the Door app for onsite selling and scanning. **Best for:** Large festivals, venues and sports teams selling tickets plus hospitality in one checkout | Fact | Value | | --- | --- | | Website | https://www.tixr.com/ | | Category | Concerts and nightlife, Enterprise event platforms, Sports and races | | API | Yes | | Open source | No | | Price | Price on request | | Price checked | 27 October 2026 | **What we checked** - Pages last read: 27 October 2026 ## Tixr price and terms **Terms** - Sign up without sales: Some plans ## For AI agents - API: Yes Read on https://creators.tixr.com/products/platform, 27 October 2026. ## What we checked on Tixr ### What the fees come to **Who pays the fees** · Yes — The organizer decides how fees are presented to fans, and the fan help center confirms the organizer sets service and delivery fees, so passing them on or absorbing them is the organizer's call. > Organizers have full control over how fees are presented to fans, and payment processing runs through Stripe. > — https://creators.tixr.com/products/platform · Frequently Asked Questions, "How does Tixr's fee structure work?", checked 27 October 2026 **Card processing** · Yes — Card processing runs through Stripe, and the organizer can either connect its own Stripe account for direct settlement or use Tixr's processing; neither the rate nor whether it sits inside the service fee is published. > Tixr uses Stripe for online payment processing. You can either connect your own Stripe account for direct settlement and reporting or use our processing for managed payouts. > — https://creators.tixr.com/products/studio · Frequently Asked Questions, "How does Tixr handle payment processing?", checked 27 October 2026 **Refund protection at checkout** · Yes — offered, off by default: optional Order Protection is underwritten by third party Teak, the fan ticks a checkbox at checkout and pays a percentage of the ticket price, and Teak handles every claim and payout. > Order Protection is optional event insurance available at checkout. If unforeseen circumstances prevent you from attending, this coverage may help you recover the cost of your tickets. The insurance is provided by Teak > — https://fansupport.tixr.com/en/articles/11084470-understanding-order-protection · Opening paragraph and "Adding order protection to your purchase" steps, checked 27 October 2026 ### Getting paid **When you get the money** · Yes — An organizer can connect its own Stripe account so proceeds settle directly to it, or use Tixr's managed payouts instead; the site gives no payout schedule, hold period or payout fee. > You can either connect your own Stripe account for direct settlement and reporting or use our processing for managed payouts. > — https://creators.tixr.com/products/studio · Frequently Asked Questions, "How does Tixr handle payment processing?", checked 27 October 2026 **Your buyers’ details** · Yes — Studio collects 90+ data points per fan, the data belongs to the organizer, and it is exportable into CRMs, CDPs, warehouses and email tools, with Tixr stating it never sells or shares fan data. > Studio collects 90+ data points per fan, including purchase history, attendance, demographics, and preferences, and that data belongs to the organizer. It's fully exportable > — https://creators.tixr.com/products/platform · Frequently Asked Questions, "What first-party data does Tixr give organizers access to?", checked 27 October 2026 ### Selling the tickets **Ticket types and discounts** · Yes — Studio handles tiered and behavioral pricing, price levels and components, presale access codes, promo codes and group-sale blocks, so tiers, early-bird moves and group tickets are all native. > Pre-sale access codes for loyalty members, partners, and sponsors. Promo codes for targeted discounts without touching your public pricing. > — https://creators.tixr.com/products/tixr · Sell Smarter section, "Access & Promo Codes", checked 27 October 2026 **Reserved seating** · Yes — Buyers pick seats on interactive, branded multi-level maps with best-available logic and view-from-seat visuals, and general admission sections can sit on the same map as reserved inventory. > Fans get an interactive seat map with view-from-seat visuals, best-available logic (when enabled), the ability to select specific seats > — https://creators.tixr.com/products/reserved-seating · Frequently Asked Questions, "How does Tixr reserved seating work for fans?", checked 27 October 2026 **Questions at checkout** · Yes — Forms let an organizer collect its own information from buyers inside the checkout flow; the page does not say whether questions can be asked per ticket as well as per order. > Get to know your fans better by collecting desired information in checkout. > — https://creators.tixr.com/products/tixr · Sell Smarter section, "Follow & Forms", checked 27 October 2026 **Registration forms and waivers** · Yes — Custom fields are captured through Studio's Forms tool in checkout, and Tixr says it supports custom configurations; nothing on its pages mentions a waiver attendees sign. > Follow & Forms Capture interest from those who aren't quite ready to purchase. Get to know your fans better by collecting desired information in checkout. > — https://creators.tixr.com/products/tixr · Sell Smarter section, "Follow & Forms", checked 27 October 2026 **Timed entry** · Yes — Timed entry tickets and capacity windows are configured in Studio, and the Door app enforces the assigned time slot at the scan, so capacity per time is handled end to end. > Configure timed entry tickets and capacity windows in Studio. Fans present digital tickets for the assigned time slot, and Door enforces entry rules at scan. > — https://creators.tixr.com/products/door · Frequently Asked Questions, "How do you support virtual queueing or time-slot reservations?", checked 27 October 2026 **Waitlist** · Yes — Waitlist captures second-chance demand on sold-out inventory with optional card pre-authorization, and new inventory can auto-fulfill from the queue without manual work. > Pre-authorize cards for second-chance access to sold out inventory. Gauge true demand while thwarting bots and destroying scalper risk profile. > — https://creators.tixr.com/products/tixr · Sell Smarter section, "Waitlist", checked 27 October 2026 **Online events** · Yes — Tixr integrates Vimeo for livestream and on-demand video, and its fan knowledge base documents watching a purchased Tixr livestream on mobile, desktop and TV. > Vimeo Host livestreams and on-demand video content with seamless Vimeo integration. > — https://creators.tixr.com/products/integrations · Third-Party Integrations list, Vimeo card, checked 27 October 2026 **Add-ons** · Yes — A single checkout sells merchandise, parking, food and beverage, hospitality and hotel packages alongside tickets, and add-ons can also be offered after the sale. > you can sell anything—tickets, VIP passes, merch, food & beverage, parking, hospitality, and more—in a single checkout flow (and post‑purchase via add‑ons) > — https://creators.tixr.com/products/tixr · Frequently Asked Questions, "Can I sell parking, hotel packages, camping, merch, food & beverage, and other add-ons?", checked 27 October 2026 **Recurring events** · Yes — Season tickets link inventory across events with reservation and renewal workflows, so a series is sold as one package rather than event by event; no generic repeating-event scheduler is described. > Season Tickets Link inventory across events and lock in loyalists with reservations and renewals. > — https://creators.tixr.com/products/reserved-seating · Control Without Compromise section, "Season Tickets", checked 27 October 2026 **Refunds and transfers by buyers** · Yes — Fans transfer verified tickets to others at no charge, resell on the organizer's official in-platform marketplace when enabled, upgrade themselves and return tickets for credit; cash refunds stay with the organizer's policy. > you can also add them to Apple Wallet or Google Wallet, or transfer them to someone else at no charge > — https://creators.tixr.com/post/is-tixr-legit · "Is It Safe to Buy Tickets on Tixr?" section, checked 27 October 2026 ### At the door **Check-in app** · Yes — Tixr Door is an iOS app that scans rotating QR, static QR, PDF and NFC tickets and queues scans locally offline, syncing when connectivity returns; the Android build needs a connection and no app price is published. > Tixr Door for iOS supports offline scanning. Scans queue locally and sync automatically when connectivity returns. Tixr Door for Android, compatible with JANAM XT4 handhelds requires an internet connection. > — https://creators.tixr.com/products/door · Frequently Asked Questions, "Can I scan tickets without Wi-Fi?", checked 27 October 2026 **Door sales** · Yes — Door works as a mobile POS taking cards, Apple Pay, Google Pay and cash where enabled, with Studio's Agent Checkout for a stationary box office; no door-sale fee is published. > You can accept credit or debit cards, Apple Pay and Google Pay on supported devices, cash if enabled, among other payment methods. > — https://creators.tixr.com/products/door · Frequently Asked Questions, "Can I sell tickets online and at the door?", checked 27 October 2026 **Apple Wallet** · Yes — Contactless NFC tickets and static QR tickets both work in Apple Wallet, and fans add each ticket individually from the Tixr app or mobile web; eligibility is set per event by the organizer. > Static QR codes in Apple and Google Wallet, along with printable PDF tickets, can also be scanned with the Tixr Door app > — https://creators.tixr.com/products/door · Frequently Asked Questions, "What types of tickets and scanning methods are best to use?", checked 27 October 2026 **Google Wallet** · Yes — Google Wallet is supported for contactless NFC and static QR tickets on the same footing as Apple Wallet, with wallet eligibility decided by the event organizer per delivery method. > Contactless (NFC) tickets offer the fastest, most secure entry and are compatible with Apple and Google Wallet. > — https://creators.tixr.com/products/door · Frequently Asked Questions, "What types of tickets and scanning methods are best to use?", checked 27 October 2026 ### Finding buyers **Listed where buyers browse** · Yes — Events appear on Tixr's own consumer app and site and are syndicated automatically to Spotify, Songkick, Bandsintown and JamBase; no higher fee or commission for those channels is published. > Tixr's syndication integrations automatically push event listings to discovery platforms — including Spotify, Songkick, Bandsintown, and JamBase > — https://creators.tixr.com/products/integrations · Frequently Asked Questions, "How does Tixr help events get discovered on platforms like Spotify, Songkick, or Bandsintown?", checked 27 October 2026 **Email to buyers** · Partly — Past-buyer data syncs in real time to email and SMS platforms such as Hive, Cymbal, Mailchimp and Laylo, but campaigns are sent in those partner tools, which carry their own subscription fees. > The third-party platforms themselves (Hive, Cymbal, Segment, AnyTrack, Prism, etc.) each have their own subscription fees. > — https://creators.tixr.com/products/integrations · Frequently Asked Questions, "Do integrations cost extra on top of my Tixr contract?", checked 27 October 2026 **Ad tracking** · Yes — Full pixel support covers Google Ads, Meta, TikTok, Pinterest, X and Snapchat with funnel-level event tracking, and Meta's Conversions API is supported server-side natively. > Full pixel support for Google Ads, Meta, TikTok, and more. Track granular user actions through the entire purchase funnel in real time > — https://creators.tixr.com/products/studio · Advanced Tools for Growth section, "Conversion Tracking", checked 27 October 2026 **Promoter links** · Yes — Promoters, affiliates and sub-promoters get their own logins, landing pages and tracked links and monitor their own sales, while the organizer sees everything across them. > Give partners, affiliates, and sub-promoters their own logins, landing pages, and tracked links. They monitor their own sales. You see everything. > — https://creators.tixr.com/products/studio · Advanced Tools for Growth section, "Promoter System", checked 27 October 2026 ### What it connects to and where it is sold **Works with** · Yes — Native connections cover Mailchimp, Hive, Cymbal, Laylo, Segment, Tradable Bits, AnyTrack, Prism and Vimeo, and Segment routes data onward to Salesforce, Klaviyo and other destinations; no Zapier or accounting connector is named. > Yes, through integrations with Segment and Tradable Bits, Tixr can route fan data to Salesforce, Klaviyo, and hundreds of other destinations. > — https://creators.tixr.com/products/integrations · Frequently Asked Questions, "Can Tixr connect to my CRM or marketing tools?", checked 27 October 2026 **API** · Yes — Tixr documents open APIs and webhooks with public endpoints for event listings, purchase data and CRM connections, so organizers can build custom integrations without a native connector. > Yes. Tixr offers open APIs and webhooks for custom integrations. Public endpoints support event listings, purchase event data, CRM connections, and more. > — https://creators.tixr.com/products/integrations · Frequently Asked Questions, "Can I build a custom integration if Tixr doesn't have a native connection to the tool I use?", checked 27 October 2026 ### Starting and getting help **Sign up without a sales call** · Partly — A self-serve tier exists for smaller organizers, but every call to action on the site is "Get a demo" or the contact form and the self-serve tier has no published sign-up route or price. > A self-serve tier is available for organizers earlier in their growth. > — https://creators.tixr.com/products/platform · Frequently Asked Questions, "Is Tixr built for large-scale events, or can smaller organizers use it too?", checked 27 October 2026 **Contract** · Partly — Tixr's own terms say a selected organizer must sign an exclusive commercial partnership agreement, so exclusivity is required; no contract length, notice period or per-event exit is published. > if your Submission is selected, you will be required to enter into an exclusive commercial partnership agreement with Tixr > — https://creators.tixr.com/terms-of-service · Managing Submissions and Communications section, checked 27 October 2026 **Support on event day** · Partly — Every client reaches the support team seven days a week and a dedicated Client Experience Manager comes with all tiers except self-service; no phone number, chat channel or published hours appear on the site. > All clients have direct access to our support team for questions and support 7 days a week, and a dedicated Client Experience Manager is assigned to all clients except the self-service level. > — https://creators.tixr.com/products/studio · Frequently Asked Questions, "What support do you offer, and who should I contact when I need help?", checked 27 October 2026 ## Tixr alternatives - [Race Entry](https://boxofficefees.com/raceentry) · Free plan: Free race management software paid for by one per-registration fee that already covers card processing. - [TicketSpice](https://boxofficefees.com/ticketspice) · From $0.99 per ticket: Flat 99¢-per-ticket ticketing for events and attractions, with in-house payments and a box office app. - [RunSignup](https://boxofficefees.com/runsignup) · Free plan: Free endurance-event registration platform billed only through per-transaction processing fees. - [UltraSignup](https://boxofficefees.com/ultrasignup) · Free plan, then $2.50 per registration: Race registration, results and free timing for trail, ultra and endurance events in North America. - [Etix](https://boxofficefees.com/etix) · Price on request: Venue-focused primary ticketing with box office, scanning, patron data and marketing, sold by quote. - [Posh](https://boxofficefees.com/posh) · Price on request: Social event platform with organizer dashboard, all-in ticket pricing and a consumer discovery app. - [Ticketmaster](https://boxofficefees.com/ticketmaster) · Price on request: Enterprise ticketing for venues, teams and promoters, sold through its own marketplace. - [Tickeri](https://boxofficefees.com/tickeri) · Free plan: Latin-focused concert and nightlife ticketing with marketplace distribution and a free scanning app. - [DICE](https://boxofficefees.com/dice) · Price on request: Mobile ticketing for gigs, club nights and festivals, with the full price shown upfront. 5 of the 9 publish a price. [All 9 alternatives](https://boxofficefees.com/tixr/alternatives/) ## Sources and changes Last changed 27 October 2026 **Sources** (9) - https://creators.tixr.com/products/door, read 27 October 2026 - https://creators.tixr.com/products/integrations, read 27 October 2026 - https://creators.tixr.com/products/studio, read 27 October 2026 - https://creators.tixr.com/products/tixr, read 27 October 2026 - https://creators.tixr.com/products/platform, read 27 October 2026 - https://creators.tixr.com/post/is-tixr-legit, read 27 October 2026 - https://creators.tixr.com/products/reserved-seating, read 27 October 2026 - https://fansupport.tixr.com/en/articles/11084470-understanding-order-protection, read 27 October 2026 - https://creators.tixr.com/terms-of-service, read 27 October 2026 ## Is this yours? Claim Tixr: https://boxofficefees.com/claim/tixr Report an error if a fact is wrong: hello@boxofficefees.com, subject "Report an error: Tixr (tixr)".