# Tickeri — Latin-focused concert and nightlife ticketing with marketplace distribution and a free scanning app. > Source: Box Office Fees — https://boxofficefees.com/tickeri (structured, researched, re-verified) Tickeri is a US ticketing platform for Latin concerts, festivals and nightlife events, pairing organizer event management with its own consumer marketplace. It sells tickets at all-in prices, scans them through a free Sellers app, and offers a white-label branded storefront. **Best for:** Latin music promoters and venues selling concert and nightlife tickets in US cities | Fact | Value | | --- | --- | | Website | https://www.tickeri.com/ | | Category | Ticketing platforms, Concerts and nightlife | | Open source | No | | Price | Free | | Price checked | 27 October 2026 | Screenshot of Tickeri: https://boxofficefees.com/img/1920/screenshots/tickeri.webp, captured 27 October 2026 **What we checked** - Pages last read: 27 October 2026 - Price on its site: Free plan (From its pricing page) ## Tickeri price and terms **Terms** - Free plan: Yes — Registering as an organizer and publishing events is free with no credit card — Tickeri instead deducts unspecified service charges from ticket revenue before payout. - Sign up without sales: Yes Read on https://www.tickeri.com/terms, 27 October 2026. ## What we checked on Tickeri ### What the fees come to **Who pays the fees** · Partly — Fees are built into the all-in price the buyer sees and pays, but Tickeri never says whether an organizer may pay the fee themself, out of the ticket price instead. > Now the price that you see is what you pay. All fees included. > — https://www.tickeri.com/events/h55dawozybp0/pre-halloween-party · Bottom-of-page all-in pricing notice on a live event page, checked 27 October 2026 **Card processing** · Partly — Cards are processed by Braintree or Tickeri's own card processor, and the rate is never published, only called a service charge. > Payments are all transacted through Braintree or other third party payment service methods (collectively, "Facilitated Payment Modes" or "FPM") or the TICKERI payment processing gateway (the "Gateway"). > — https://www.tickeri.com/terms · Section 2, Description of Tickeri, checked 27 October 2026 **All-in price at checkout** · Yes — Event listings, seat selection and checkout all show the full fee-inclusive price, following the FTC rule of May 12, 2025. > Event Listings: Customers now see the full "all-in" ticket price (including fees) directly on the event page before selecting seats. > — https://docs.tickeri.com/en/articles/11380843-transparency-first-tickeri-launches-all-in-pricing-to-improve-the-ticket-buying-experience · How It Works on Tickeri, first bullet, checked 27 October 2026 **Fees on refunds** · Yes — When an event is canceled Tickeri refunds the order including the ticketing fees, and organizer-canceled orders are refunded in full within 15 minutes. > If an event is canceled and you purchased your tickets on our platform, Tickeri will refund your order including any ticketing fees within 7 days. > — https://www.tickeri.com/help · FAQ accordion, Purchasing Policy, "The event was canceled. Can I get a refund?", checked 27 October 2026 **Donations and tips** · Partly — A Change-powered widget lets buyers add a micro-donation to the cart for a rotating nonprofit cause, not for the organizer's own fundraising, and no platform tip is offered. > Through Change's robust donation infrastructure, we have developed a native checkout widget that allows fans to easily add a micro-donation to their cart. > — https://docs.tickeri.com/en/articles/16911145-tickeri-x-change-a-partnership-to-strengthen-our-commitment-to-the-community · Announcement body, second paragraph, checked 27 October 2026 **Refund protection at checkout** · Yes — Offered, off by default: buyers opt in at checkout to Refundable Protect Group coverage, shown as a Refundable Tickets Fee the buyer pays, and it cannot be added later. > If you added Refund Protection during checkout, it will appear on your Order Summary as Refundable Tickets Fee when you confirm the service for your order. > — https://www.tickeri.com/help · FAQ accordion, Refundable Tickets, "How do I know if I purchased Refund Protection?", checked 27 October 2026 **Sales tax on tickets** · No — No: Tickeri makes the organizer responsible for all taxes on its ticket sales and documents no sales-tax collection or tax line it adds. > If you are using the Service as an Organizer, you are responsible for (and will indemnify TICKERI against) all taxes associated with your sale of tickets through the Service (excepting taxes based on TICKERI'S income). > — https://www.tickeri.com/terms · Section 4.1 Taxes; Withholding, checked 27 October 2026 ### Getting paid **When you get the money** · Partly — Money is held until the event has passed: direct deposit lands three to five business days after the event date, and no payout fee is published. > your payment will be deposited into your bank account 3-5 business days after the event date has passed. > — https://docs.tickeri.com/en/articles/6753154-what-s-the-payout-process-when-do-i-receive-payment-for-my-event-sales · Payout article, paragraph after the Finance tab screenshot, checked 27 October 2026 **Disputed charges** · Yes — The organizer bears every cost when a buyer disputes the charge with their bank, including associated fees, deducted from the balance or invoiced, though the fee amount is not stated. > in the case of any credit card chargebacks initiated by a Buyer for any reason with respect to an event shall be charged (with any associated fees) back to the Organizer of such event. > — https://www.tickeri.com/terms · Section 4.1 Credit Card Chargebacks, checked 27 October 2026 **Your buyers’ details** · Yes — White Label organizers are promised their buyers' data and customer list to market to directly, with full visibility into sales and revenue. > Access your customer data to market, engage, and grow your audience. > — https://www.tickeri.com/sell-tickets/white-label · Core Value Pillars, Direct Fan Relationships, checked 27 October 2026 ### Selling the tickets **Ticket types and discounts** · Yes — You can create multiple ticket types with timed sales windows, percentage or fixed promo codes, and min/max bundles that sell tables or group deals. > Checking the box will activate this tool and allow you to choose the minimum number of tickets the customer is required to purchase in order to pay for your ticket bundle. > — https://docs.tickeri.com/en/articles/8491609-what-is-the-min-max-quantity-tool · "What happens after I check the box?", checked 27 October 2026 **Reserved seating** · Yes — Buyers pick from a seating map, and organizers block or release individual seats and tables, though map changes are capped at ten saves a day. > Whether choosing from a seating map or list view, users see transparent pricing at the point of selection. > — https://docs.tickeri.com/en/articles/11380843-transparency-first-tickeri-launches-all-in-pricing-to-improve-the-ticket-buying-experience · How It Works on Tickeri, Ticket Selection bullet, checked 27 October 2026 **Sell on your own website** · Partly — White Label puts a branded checkout on the organizer's own domain rather than redirecting to Tickeri, but it is sold through a demo request, not self-serve. > Branded checkout that stays on your domain, in your ecosystem > — https://www.tickeri.com/sell-tickets/white-label · Our Solution section bullet list, checked 27 October 2026 **Refunds and transfers by buyers** · Partly — Buyers cannot refund or transfer on their own: sales are final and a name change on an order requires contacting Tickeri support. > Can I transfer my tickets to another person? Yes! Just contact us. We will change the name on the order and send the digital tickets to another person. > — https://www.tickeri.com/help · FAQ accordion, Tickets FAQ, ticket transfer question, checked 27 October 2026 ### At the door **Check-in app** · Yes — The Tickeri Sellers App is a free iOS and Android scanner with staff access and live check-in data; offline scanning is not addressed. > Download the mobile App - for FREE - from Google Play or Apple App Store. > — https://www.tickeri.com/sell · Sellers App feature list, "Access on any iOS and Android device", checked 27 October 2026 **Door sales** · Partly — Cash or direct door sales are recorded with the Offline Ticket tool so the guest gets a digital ticket, but no door-sale fee or card terminal is described. > Let's say you made a cash sale, or someone paid you directly, but you want your customer to have a digital ticket in return for that purchase. > — https://docs.tickeri.com/en/articles/9232419-how-to-send-an-offline-ticket-digitally · Article intro, checked 27 October 2026 **Apple Wallet** · Yes — Buyers get an Add to Apple Wallet button in the confirmation email, with offline access, and organizers need no setup. > Your customers will simply find an "Add to Apple Wallet" button directly in their purchase confirmation email. > — https://docs.tickeri.com/en/articles/16313353-tickeri-launches-apple-wallet-integration-a-new-way-to-manage-access-to-your-events · How does it work? section, checked 27 October 2026 ### Finding buyers **Listed where buyers browse** · Yes — Events are listed on Tickeri's own marketplace and pushed to Spotify, Songkick and Bandsintown; no extra commission for marketplace sales is published. > Your Events Listed On The Tickeri Marketplace > — https://www.tickeri.com/sell-tickets/white-label · The Dual Advantage, Tickeri's Platform Layer list, checked 27 October 2026 **Email to buyers** · Partly — Tickeri emails its own community twice a month, and the Cymbal integration lets organizers promote future events to previous buyers rather than a built-in email tool. > Promotion of future events to previous buyers > — https://docs.tickeri.com/en/articles/6899717-how-does-tickeri-help-promote-my-events · Marketing Automation with Cymbal, tools list, checked 27 October 2026 **Ad tracking** · Yes — Meta and TikTok pixels plus a Google Tag can be added per account or per event, with server-side Conversions API tokens for Meta and TikTok. > Enter or paste your Pixel ID from Meta or TikTok, or your Google Tag from Google. > — https://docs.tickeri.com/en/articles/16849713-how-to-connect-your-tracking-pixel-and-api-token-in-tickeri · How to Add Your Tracking Pixel, Tracking ID field, checked 27 October 2026 **Promoter links** · Yes — Organizers generate promoter tracking links and QR codes and can work with several promoters or partners on one event. > Our event management services offer a range of helpful features to streamline your event planning process, including data and analytics reports, mobile app integration, digital and physical ticket distribution, and event promoter tracking links. > — https://www.tickeri.com/sell · Convenient event management section, checked 27 October 2026 ### What it connects to and where it is sold **Canada** · No — Canada, Mexico, Peru, Colombia and Chile are footer-labeled Coming Soon, and the UK is absent. > All sales, fees, charges, and funds are payable in U.S. Dollars, or other foreign currencies accepted by TICKERI. > — https://www.tickeri.com/terms · Section 4.1 Gateway; Payment Process, checked 27 October 2026 ### Starting and getting help **Free to start** · Partly — Signing up and listing is free with no credit card, but the terms let Tickeri deduct unspecified service charges from the registration fees it passes on. > TICKERI will collect all event registration fees on behalf of the Organizer from the Buyer and deduct all applicable service charges from the event registration fees passed along to the Organizer > — https://www.tickeri.com/terms · Section 4.1 Gateway; Payment Process, checked 27 October 2026 **Sign up without a sales call** · Yes — You can register as an event organizer and publish an event yourself for free without a credit card; a sales demo is offered but optional. > Get Started - it's free ... It is Free. No Credit Card Required. > — https://www.tickeri.com/sell · Register As An Event Organizer call to action, checked 27 October 2026 **Support on event day** · Yes — Bilingual phone support on 888.981.7218 runs Monday to Sunday 10:00am-6:00pm EST, plus in-dashboard instant messenger and hola@tickeri.com by email. > Customer support hours: Monday-Sunday: 10:00am-6:00pm EST > — https://www.tickeri.com/contact · Contact us sidebar, Customer support block, checked 27 October 2026 ## Tickeri alternatives - [Posh](https://boxofficefees.com/posh) · Price on request: Social event platform with organizer dashboard, all-in ticket pricing and a consumer discovery app. - [TicketSpice](https://boxofficefees.com/ticketspice) · From $0.99 per ticket: Flat 99¢-per-ticket ticketing for events and attractions, with in-house payments and a box office app. - [Ticket Tailor](https://boxofficefees.com/ticket-tailor) · Free plan, then £0.60 (about $0.80) per ticket: Flat per-ticket fee ticketing paid into your own Stripe, PayPal or Square account. - [Eventbrite](https://boxofficefees.com/eventbrite) · Free plan, then $69 a month: Ticketing platform with a buyer-discovery marketplace and optional fee transfer. - [Humanitix](https://boxofficefees.com/humanitix) · Free plan, then $1.29 per paid ticket: Nonprofit ticketing: 5% + $1.29 a paid ticket, card processing included, profits to charity. - [Etix](https://boxofficefees.com/etix) · Price on request: Venue-focused primary ticketing with box office, scanning, patron data and marketing, sold by quote. - [Tixr](https://boxofficefees.com/tixr) · Price on request: Enterprise live-event ticketing and commerce platform with quote-only fees. - [Ticketmaster](https://boxofficefees.com/ticketmaster) · Price on request: Enterprise ticketing for venues, teams and promoters, sold through its own marketplace. - [TicketLeap](https://boxofficefees.com/ticketleap) · Free plan, then $1 per paid ticket: Per-ticket event ticketing with no plans or contracts, $1 + 2% plus a 3% transaction fee. 5 of the 9 publish a price. [All 9 alternatives](https://boxofficefees.com/tickeri/alternatives/) ## Sources and changes Last changed 27 October 2026 **Sources** (14) - https://www.tickeri.com/terms, read 27 October 2026 - https://www.tickeri.com/help, read 27 October 2026 - https://www.tickeri.com/sell, read 27 October 2026 - https://www.tickeri.com/sell-tickets/white-label, read 27 October 2026 - https://docs.tickeri.com/en/articles/11380843-transparency-first-tickeri-launches-all-in-pricing-to-improve-the-ticket-buying-experience, read 27 October 2026 - https://www.tickeri.com/contact, read 27 October 2026 - https://docs.tickeri.com/en/articles/16313353-tickeri-launches-apple-wallet-integration-a-new-way-to-manage-access-to-your-events, read 27 October 2026 - https://docs.tickeri.com/en/articles/16849713-how-to-connect-your-tracking-pixel-and-api-token-in-tickeri, read 27 October 2026 - https://docs.tickeri.com/en/articles/16911145-tickeri-x-change-a-partnership-to-strengthen-our-commitment-to-the-community, read 27 October 2026 - https://docs.tickeri.com/en/articles/6753154-what-s-the-payout-process-when-do-i-receive-payment-for-my-event-sales, read 27 October 2026 - https://docs.tickeri.com/en/articles/6899717-how-does-tickeri-help-promote-my-events, read 27 October 2026 - https://docs.tickeri.com/en/articles/8491609-what-is-the-min-max-quantity-tool, read 27 October 2026 - https://docs.tickeri.com/en/articles/9232419-how-to-send-an-offline-ticket-digitally, read 27 October 2026 - https://www.tickeri.com/events/h55dawozybp0/pre-halloween-party, read 27 October 2026 ## Is this yours? Claim Tickeri: https://boxofficefees.com/claim/tickeri Report an error if a fact is wrong: hello@boxofficefees.com, subject "Report an error: Tickeri (tickeri)".