# ThunderTix — Box office and ticketing software billed per ticket, with your own card processor and nightly deposits.

> Source: Box Office Fees — https://boxofficefees.com/thundertix (structured, researched, re-verified)

ThunderTix is box office and ticketing software for theatres, performing arts centers and live music venues, covering reserved seating, season and flex passes, memberships, donations and volunteers. The organizer pays a monthly plan plus a fixed amount per ticket and connects its own payment account.

**Best for:** Theatres and music venues that want seated ticketing without buyer fees

| Fact | Value |
| --- | --- |
| Website | https://www.thundertix.com/ |
| Category | Ticketing platforms, Classes and workshops, Concerts and nightlife, Lowest fees on 200 tickets, Nonprofits, Theatres and performing arts |
| API | Yes |
| Open source | No |
| Price | $20 a month |
| Price checked | 27 October 2026 |

Screenshot of ThunderTix: https://boxofficefees.com/img/1920/screenshots/thundertix.webp, captured 29 October 2026

**What we checked**

- Pages last read: 27 October 2026
- Price on its site: From $20 a month (From its pricing page)

## ThunderTix price and terms

**Terms**

- Free to start: Partly — 14-day free trial with no credit card required — the vendor says billing starts the day you connect payments and that a trial can be extended indefinitely until you are ready to launch.
- Sign up without sales: Yes

## For AI agents

- API: Yes

Read on https://www.thundertix.com/online-ticketing-software-pricing/, 27 October 2026.

## What we checked on ThunderTix

### What the fees come to

**The fee per ticket** · Yes — ThunderTix bills the organizer a fixed amount per paid ticket plus a monthly plan fee, and takes no percentage of the ticket price on its three main plans; the K12 Schools plan instead charges $0.65 a ticket plus a percentage that covers card processing.

> Additional usage is billed per ticket, but we never take a percentage of your revenue.  Whether you sell tickets for $10 or $5,000, your cost per ticket remains fixed.
> — https://www.thundertix.com/frequently-asked-questions/ · FAQ, "What do your monthly pricing plans include?", checked 27 October 2026

**Who pays the fees** · Yes — The organizer pays ThunderTix and decides whether to recover that cost: you can advertise no buyer fee, bake the cost into the ticket price, or add your own named fee and keep all of it, including an optional line that passes card costs to the buyer.

> ThunderTix gives you total control over your pricing and fees. Advertise no ticket fees, add a modest one, or name your own: how much you charge and what it is called is entirely your call.
> — https://www.thundertix.com/guides/should-you-charge-ticket-fees/ · Ticket Fee Strategy Guide, opening section, checked 27 October 2026

**Card processing** · Partly — ThunderTix does not handle the money itself: on the General Admission, Reserved Seating and White Glove plans you connect your own Stripe, Square, Braintree, Authorize.net, Moneris or Elavon account and pay that company's own rate, so ThunderTix publishes no processing rate of its own.

> We don’t process payments ourselves, but you can choose your own payment gateway for credit card processing. This means ticket revenue goes directly to your bank account—typically on a nightly basis—instead of waiting until after your event.
> — https://www.thundertix.com/frequently-asked-questions/ · FAQ, "Do you provide credit card processing?", checked 27 October 2026

**All-in price at checkout** · Yes — Every buyer screen shows the total with fees included from the first step: seat hover, ticket-type selector and checkout each print the ticket price and the fees beside it, which the vendor says it has done for years ahead of the junk-fee rules.

> ThunderTix has displayed itemized, all-in pricing from the first screen for years.
> — https://www.thundertix.com/guides/should-you-charge-ticket-fees/ · "The era of hidden ticket fees is over" section, checked 27 October 2026

**Free events** · Yes — Tickets priced at $0, pay-what-you-can tickets with a $0 minimum and manually comped tickets do not count toward the plan's ticket usage, so a genuinely free event costs nothing beyond the monthly plan fee; tickets discounted to $0 with a coupon or flex pass do count.

> Only paid tickets count toward your monthly usage total. Tickets that are free of charge do not count.
> — https://www.thundertix.com/frequently-asked-questions/ · FAQ, "Do complimentary tickets count towards ticket usage?", checked 27 October 2026

**Fees on refunds** · Partly — Staff can issue full or partial refunds from the dashboard, and the vendor only spells out what happens to fees for its optional Flexible Ticket Upgrade: there the 10% upgrade charge is never returned and service or order fees are left out of the credit.

> The 10% upgrade fee is non-refundable and service or order fees aren’t included, and no credit is issued for amounts under $0.99.
> — https://www.thundertix.com/features/cancel-for-any-reason-cfar-ticket-protection/ · CFAR FAQ, "How are patrons refunded?", checked 27 October 2026

**Nonprofit rates** · Partly — There is no reduced per-ticket or monthly rate published for nonprofits; the discount the vendor names applies to the one-time custom seating chart build, which drops from $0.55 to $0.40 a seat with a lower minimum.

> Discounted nonprofit rate: $0.40 per seat (minimum of $175)
> — https://www.thundertix.com/frequently-asked-questions/ · FAQ, "Does ThunderTix have any setup fees?", checked 27 October 2026

**Plans and subscriptions** · Yes — Four published plans carry monthly fees of $0 (verified K12 schools), $20, $25 and $195, each including a monthly allowance of tickets, and the plan you pick sets both the per-ticket amount and whether seating charts are available.

> All ThunderTix plans come with a monthly allotment of ticket credits:
> — https://www.thundertix.com/frequently-asked-questions/ · FAQ, "What do your monthly pricing plans include?", checked 27 October 2026

**Donations and tips** · Yes — Buyers can add any amount during ticket checkout or give on a standalone campaign page, with optional round-up-to-$5 and monthly recurring giving; card-paid donations cost the organizer 2% and checks are free, and the vendor states no fee is shown to the donor.

> No patron-facing fees added on top of the donation amount
> — https://www.thundertix.com/features/accept-donations-online/ · "Donations during checkout" bullet list, checked 27 October 2026

**Refund protection at checkout** · Yes — offered, off by default: you choose which events offer the Cancel For Any Reason upgrade, the buyer pays a flat 10% of the ticket price to add it, there is no outside insurer, and canceling returns gift-card credit rather than cash.

> You decide whether to offer CFAR on a given event. The upgrade is a flat 10% of the ticket price, added only when a patron chooses the flexible option.
> — https://www.thundertix.com/features/cancel-for-any-reason-cfar-ticket-protection/ · "Patrons choose protection at checkout" section, checked 27 October 2026

**Sales tax on tickets** · Partly — adds a tax line: orders carry a tax amount that ThunderTix collects alongside the ticket price and passes to your tracking tags and refund credits, but nothing on these pages says ThunderTix files or remits that tax for you.

> amount _tickets and products_ tax _taxes collected_ revenue _amount plus tax_
> — https://www.thundertix.com/measuring-roi-with-conversion-tracking-codes/ · Purchase attributes list passed to Google Tag Manager, checked 27 October 2026

### Getting paid

**When you get the money** · Yes — Because the money runs through your own payment account rather than the platform's, ticket income is deposited to your bank nightly as sales happen instead of being held until after the event, and no payout fee is published.

> Nightly Direct Deposits – No Waiting for Your Ticket Sales Revenue
> — https://www.thundertix.com/features/sell-tickets-online-internet-merchant-account/ · Payments page, first heading, checked 27 October 2026

**Your buyers’ details** · Yes — Buyer records belong to the organizer: names, emails and purchase history sit in a built-in CRM you can filter twelve ways, email directly, sync to Mailchimp or Constant Contact, or export as CSV, and the vendor says it never claims ownership of that data.

> Unlike other ticketing platforms, ThunderTix **never claims ownership of your patron data**. We don’t share it and we don’t sell it.
> — https://www.thundertix.com/features/customer-database-management/ · "Your customers, your data" section, checked 27 October 2026

### Selling the tickets

**Ticket types and discounts** · Yes — Every event can carry unlimited ticket types, each with its own name, price and capacity, plus unlimited coupon codes giving percentage-off, dollar-off or two-for-one discounts, automated group discounts and pay-what-you-can pricing.

> Every GA event can include unlimited ticket types. For each one, you control the name, the price, and its own capacity
> — https://www.thundertix.com/features/general-admission-ticketing-for-venues-of-every-size/ · "Unlimited ticket types with total control" section, checked 27 October 2026

**Reserved seating** · Partly — Buyers pick their own seats on an interactive chart with tables, boxes, balconies and linked accessible seats, but the chart is built by the ThunderTix team for a one-time $0.55 per seat ($250 minimum) and reserved seating needs the $25 plan or above.

> Our team builds every chart for you. A one-time setup fee of $0.55 per seat applies (minimum $250).
> — https://www.thundertix.com/online-ticketing-software-pricing/ · Footnote * beneath the plan cards, "Custom interactive seating charts", checked 27 October 2026

**Questions at checkout** · Yes — You can attach as many custom questions as you like to any ticket, season package or donation, as text fields or drop-downs, each set required or optional, with the answers saved on the order, shown on the guest list and exportable as CSV.

> Yes. ThunderTix lets you attach a custom survey form to any ticket purchase, season package, or donation. Create as many custom questions as you need, using open-ended text fields or drop-downs
> — https://www.thundertix.com/features/custom-survey-option/ · FAQ, "Can I add custom forms and survey questions to event ticketing checkout?", checked 27 October 2026

**Registration forms and waivers** · Yes — Class and camp registration collects participant details, tuition and signed liability waivers in one flow, with your own fields for age, medical and dietary needs, emergency contacts and experience level saved to the attendee's record.

> ThunderTix collects participant details, signed waivers, and tuition in one online class registration flow
> — https://www.thundertix.com/features/class-registration-software/ · Class & Camp Registration, opening paragraph, checked 27 October 2026

**Timed entry** · Yes — Recurring time slots with a maximum number of attendees per interval are built in for daily or hourly admissions such as tours and exhibits, with availability updating as tickets sell and no extra plugin needed.

> create recurring time slots with a maximum number of attendees per interval. Availability updates automatically as tickets sell, with **no third-party plugins required**
> — https://www.thundertix.com/features/general-admission-ticketing-for-venues-of-every-size/ · "Built-in timed entry & streamlined check-in" section, checked 27 October 2026

**Waitlist** · Yes — A sold-out event collects a waiting list with the buyer's contact details, how many tickets they want and whether they will sit apart, then notifies the next person in line within a claim window you set and rolls on automatically if they do not act.

> For high-demand events, a built-in waiting list keeps your seats filled and your patrons happy. When an event sells out, customers can add themselves
> — https://www.thundertix.com/features/general-admission-ticketing-for-venues-of-every-size/ · "Waiting lists for sold-out events" section, checked 27 October 2026

**Sell on your own website** · Yes — A copy-paste HTML embed puts the whole purchase on your own page, with quantity choice, seat maps and payment all happening inside it rather than bouncing buyers elsewhere, or you can open checkout in an overlay above your page.

> Embedded events aren’t a teaser that bounces buyers somewhere else to pay. Quantity selection, seat maps, and payment all happen right in the embed
> — https://www.thundertix.com/embed-codes-to-sell-more-tickets/ · "A Real Checkout, Not a Widget" section, checked 27 October 2026

**Website builders** · Partly — embed only: the vendor names WordPress, Wix, Squarespace and Weebly, but the integration is a standard HTML snippet you paste in rather than a plugin or app, and Shopify is not named anywhere on the page.

> ThunderTix embed codes are standard HTML, so they work anywhere you can edit page code: WordPress, Wix, Squarespace, Weebly, or a fully custom site.
> — https://www.thundertix.com/embed-codes-to-sell-more-tickets/ · "One embed code, any website builder" section, checked 27 October 2026

**Add-ons** · Yes — Buyers can add merchandise, parking and concessions to a ticket order at checkout, and staff can ring the same items up at intermission through the box office screen; those non-ticket sales cost the organizer 2%.

> Sell merch, parking, and concessions as add-ons during checkout or use the lightning-fast box office portal to ring up sales at intermission.
> — https://www.thundertix.com/features/ · Operations & Team Management, "Merchandise & Concession Sales", checked 27 October 2026

**Recurring events** · Yes — One event can hold a full schedule of recurring dates, each with its own capacity and custom name such as a matinee or sensory-friendly performance, and recurring dates list every date and time separately in website embeds.

> Create a single event or a full schedule of recurring performances.
> — https://www.thundertix.com/features/general-admission-ticketing-for-venues-of-every-size/ · "Flexible scheduling, custom naming" section, checked 27 October 2026

**Refunds and transfers by buyers** · Yes — Buyers can swap their own date or seats from a link in the confirmation email, submit refund requests themselves and convert a ticket to a donation, all inside rules the venue sets; passing a ticket to a named friend is not described.

> Customer automation tools let patrons exchange tickets, pay invoices for season packages or group reservations, and submit refund requests on their own
> — https://www.thundertix.com/features/box-office-management-software/ · "Self-service automation" panel, checked 27 October 2026

### At the door

**Check-in app** · Yes — Free iOS and Android apps scan tickets from any phone or tablet with duplicate prevention and live attendance, with handheld scanners and plug-in USB scanners also supported; nothing on these pages says whether scanning keeps working without internet.

> Our free [iOS](https://apps.apple.com/us/app/thundertix/id937919254) and [Android](https://play.google.com/store/apps/details?id=com.thundertix&hl=en) apps allow you to scan tickets using any smartphone or tablet.
> — https://www.thundertix.com/frequently-asked-questions/ · FAQ, "What is required for barcode scanning?", checked 27 October 2026

**Door sales** · Yes — Staff sell in person or over the phone from one screen and can take cash, card, check or gift card, with tap-to-pay card readers from Stripe and Square; door sales carry the same per-ticket plan amount, as no separate counter fee is published.

> Take cash, credit card, check, or gift card, and process comps for VIPs, press, and volunteers.
> — https://www.thundertix.com/features/box-office-management-software/ · "Accept any payment" panel, checked 27 October 2026

**Apple Wallet** · Yes — The same branded ticket a buyer receives by email can be saved to Apple Wallet, printed at home or shown as a barcode straight from the receipt, and it is checked in real time when scanned at the door.

> Print at home, save the QR code to Apple Wallet or Google Wallet, or simply show the barcode straight from the email receipt.
> — https://www.thundertix.com/features/barcode-ticket-scanner/ · "How scanning works, end to end", step 2, checked 27 October 2026

**Google Wallet** · Yes — Google Wallet is supported on the same ticket as Apple Wallet, so an Android buyer can store the QR code on the phone instead of printing it, and the code is validated live at entry.

> Print at home, save the QR code to Apple Wallet or Google Wallet, or simply show the barcode straight from the email receipt.
> — https://www.thundertix.com/features/barcode-ticket-scanner/ · "How scanning works, end to end", step 2, checked 27 October 2026

### Finding buyers

**Email to buyers** · Partly — Targeted mass email to past buyers is built in with templates, open, click and revenue tracking, but branded sending needs the $10 a month Email Branding add-on, which includes 4,000 emails and charges $0.002 for each one beyond that.

> Email marketing requires domain name validation for $10/month that includes up to 4,000 mass emails monthly. Additional emails after 4,000 are $0.002 each.
> — https://www.thundertix.com/frequently-asked-questions/ · FAQ, "Does ThunderTix include built-in email tools?", checked 27 October 2026

**Ad tracking** · Yes — One Google Tag Manager container ID sends the real order value of every completed purchase to Google Ads, GA4, Meta, TikTok and LinkedIn with no code on your own site; a direct Meta Conversions API link is a separate $20 a month add-on.

> enter one container ID, and every completed ticket purchase sends the order value back to Google Ads, GA4, Meta, TikTok, LinkedIn, and any other platform you advertise on
> — https://www.thundertix.com/measuring-roi-with-conversion-tracking-codes/ · Opening section on conversion tracking through Google Tag Manager, checked 27 October 2026

### What it connects to and where it is sold

**Works with** · Yes — Mailchimp and Constant Contact sync, Zapier's 1,000-plus apps, Google Tag Manager and analytics, accounting codes with deferred revenue reporting, and six card companies are listed as included on every plan.

> Mailchimp + Constant Contact *   Google Tag Manager & analytics *   Zapier (1,000+ apps)
> — https://www.thundertix.com/online-ticketing-software-pricing/ · "Every plan includes the full toolkit", Integrations included column, checked 27 October 2026

**API** · Yes — A developer API is listed as included on every plan, alongside an MCP connector that lets Claude or ChatGPT query live sales, attendance and order data from the account.

> ThunderTix Developer API *   ThunderTix MCP server (Claude, ChatGPT, Cursor)
> — https://www.thundertix.com/online-ticketing-software-pricing/ · "Every plan includes the full toolkit", Integrations included column, checked 27 October 2026

### Starting and getting help

**Free to start** · No — There is no way to sell paid tickets without paying ThunderTix: the organizer owes a per-ticket amount and, on three of four plans, a monthly fee, and the vendor says plainly it bills the business owner rather than the buyer.

> On any ThunderTix plan, we charge the business owner a monthly license based on usage, but we never add ticket fees that your customers pay.
> — https://www.thundertix.com/compare-event-ticketing-software/alternative-to-eventbrite/ · "A fraction of the cost" section, checked 27 October 2026

**Sign up without a sales call** · Yes — You can sign up and sell the same day: the vendor says account setup takes minutes, connecting your payment account a few more, and an event under five minutes, with a demo offered but not required.

> You can be up and selling tickets the same day you sign up. Account setup takes just minutes
> — https://www.thundertix.com/frequently-asked-questions/ · FAQ, "How long does it take to get set up and launch ticket sales?", checked 27 October 2026

**Contract** · No — No contract, minimum term or exclusivity is required: the vendor says you can cancel at any time with no fees, and between seasons you can keep the account running for donations, gift cards and historical reports.

> Nope—we don’t require contracts or minimum terms.
> — https://www.thundertix.com/frequently-asked-questions/ · FAQ, "Do you have a contract?", checked 27 October 2026

**Support on event day** · Partly — Unlimited human support is included on every plan and the vendor advertises 24/7 cover answered every day including holidays, but its pages never list the channels or a phone number, and contact is offered as a web form or a booked demo.

> Get help from real people who know ticketing, box office operations, and live performance venues. Our team answers questions every day, including holidays
> — https://www.thundertix.com/features/ · Operations & Team Management, "Real Human Support", checked 27 October 2026

## ThunderTix alternatives

- [Race Entry](https://boxofficefees.com/raceentry) · Free plan: Free race management software paid for by one per-registration fee that already covers card processing.
- [GoFundMe Pro](https://boxofficefees.com/gofundme-pro) · Price on request: Nonprofit fundraising platform with event ticketing, registration and Live Events, sold by quote.
- [Ticket Tailor](https://boxofficefees.com/ticket-tailor) · Free plan, then £0.60 (about $0.80) per ticket: Flat per-ticket fee ticketing paid into your own Stripe, PayPal or Square account.
- [Eventbrite](https://boxofficefees.com/eventbrite) · Free plan, then $69 a month: Ticketing platform with a buyer-discovery marketplace and optional fee transfer.
- [Humanitix](https://boxofficefees.com/humanitix) · Free plan, then $1.29 per paid ticket: Nonprofit ticketing: 5% + $1.29 a paid ticket, card processing included, profits to charity.
- [TicketSpice](https://boxofficefees.com/ticketspice) · From $0.99 per ticket: Flat 99¢-per-ticket ticketing for events and attractions, with in-house payments and a box office app.
- [RunSignup](https://boxofficefees.com/runsignup) · Free plan: Free endurance-event registration platform billed only through per-transaction processing fees.
- [RSVPify](https://boxofficefees.com/rsvpify) · Free plan, then $0.90 per ticket: Registration, ticketing, guest management, seating, and QR-code check-in in one platform.
- [Auctria](https://boxofficefees.com/auctria) · Free plan, then $375 a year: Fundraising event and auction platform with admission tickets, bidding and an event website, sold as an annual license.

8 of the 9 publish a price.

[All 9 alternatives](https://boxofficefees.com/thundertix/alternatives/)

## Sources and changes

Last changed 28 October 2026

**Sources on thundertix.com** (16)

- https://www.thundertix.com/frequently-asked-questions/, read 27 October 2026
- https://www.thundertix.com/features/general-admission-ticketing-for-venues-of-every-size/, read 27 October 2026
- https://www.thundertix.com/online-ticketing-software-pricing/, read 27 October 2026
- https://www.thundertix.com/embed-codes-to-sell-more-tickets/, read 27 October 2026
- https://www.thundertix.com/features/, read 27 October 2026
- https://www.thundertix.com/features/barcode-ticket-scanner/, read 27 October 2026
- https://www.thundertix.com/features/box-office-management-software/, read 27 October 2026
- https://www.thundertix.com/features/cancel-for-any-reason-cfar-ticket-protection/, read 27 October 2026
- https://www.thundertix.com/features/sell-tickets-online-internet-merchant-account/, read 27 October 2026
- https://www.thundertix.com/guides/should-you-charge-ticket-fees/, read 27 October 2026
- https://www.thundertix.com/measuring-roi-with-conversion-tracking-codes/, read 27 October 2026
- https://www.thundertix.com/compare-event-ticketing-software/alternative-to-eventbrite/, read 27 October 2026
- https://www.thundertix.com/features/accept-donations-online/, read 27 October 2026
- https://www.thundertix.com/features/class-registration-software/, read 27 October 2026
- https://www.thundertix.com/features/custom-survey-option/, read 27 October 2026
- https://www.thundertix.com/features/customer-database-management/, read 27 October 2026

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