# Tessitura — Licensed CRM and ticketing platform for arts and cultural organizations, with no transaction fees. > Source: Box Office Fees — https://boxofficefees.com/tessitura (structured, researched, re-verified) Tessitura is a licensed, single-database platform that arts and cultural organizations use to run ticketing and admissions alongside fundraising, memberships, marketing and reporting. It is sold by the nonprofit Tessitura Network to organizations that contact its team. **Best for:** Arts and cultural organizations with ticketing, membership and fundraising in one database | Fact | Value | | --- | --- | | Website | https://tessitura.com | | Category | Theatres and performing arts, Classes and workshops, Lowest fees on 200 tickets | | API | Yes | | Open source | No | | Price | Price on request | | Price checked | 27 October 2026 | Screenshot of Tessitura: https://boxofficefees.com/img/1920/screenshots/tessitura.webp, captured 27 October 2026 **What we checked** - Pages last read: 27 October 2026 ## Tessitura price and terms **Terms** - Sign up without sales: No ## For AI agents - API: Yes Read on https://www.tessitura.com/about/contact, 27 October 2026. ## What we checked on Tessitura ### What the fees come to **The fee per ticket** · No — Tessitura charges no per-ticket service fee at all: any fee on a paid ticket is one the organization sets and keeps in full. > Keep 100% of any fees you choose to charge. Tessitura never charges any transaction fees to you or your customers. > — https://www.tessitura.com/features/online-and-mobile-solutions · "Your strategy. Our technology." section, "No hidden fees" item, checked 27 October 2026 **Who pays the fees** · Yes — The organization decides, because the only fees in the transaction are its own; Tessitura adds nothing to the buyer or the seller. > Keep 100% of any fees you choose to charge. Tessitura never charges any transaction fees to you or your customers. > — https://www.tessitura.com/features/online-and-mobile-solutions · "Your strategy. Our technology." section, "No hidden fees" item, checked 27 October 2026 **Card processing** · Partly — Card payments run through Tessitura's card processor partners rather than Tessitura itself, and no processing rate is published on its public pages. > PCI-compliant hosted payments through our payment gateway partners > — https://www.tessitura.com/features/online-and-mobile-solutions · "Your strategy. Our technology." section, "Secure" item, checked 27 October 2026 **Free events** · Yes — Free admissions cost the organization nothing in platform fees, since Tessitura states it never charges transaction fees on any sale. > Tessitura never charges any transaction fees to you or your customers. > — https://www.tessitura.com/features/online-and-mobile-solutions · "Your strategy. Our technology." section, "No hidden fees" item, checked 27 October 2026 **Donations and tips** · Yes — Donations sell inside the same cart as tickets, and One-Page Giving builds quick standalone donation pages with no cart or login. > One-Page Giving is included with TN Express Web (TNEW), our integrated online e-commerce platform. Create customized donation pages specifically designed for quick giving. > — https://www.tessitura.com/features/fundraising · "Accept donations in seconds" section, checked 27 October 2026 ### Getting paid **Your buyers’ details** · Yes — Every ticket buyer sits in the organization's own single CRM database, with full purchase history, exportable lists and contact preferences for marketing. > Customer history includes every interaction, communication, ticket purchase, contribution, membership, and more — all visible in one glance > — https://www.tessitura.com/features/unified-crm · "Gain a holistic view of each customer" bullet list, checked 27 October 2026 ### Selling the tickets **Ticket types and discounts** · Yes — Packages, bundles, subscriptions, group bookings, promotional discounts, member pre-sales and dynamic pricing are all handled, with automatic cart-based discounts. > Honor promotional discounts, offer discounted bundles, and extend pre-sale offers and special access to members, subscribers and other VIPs. > — https://www.tessitura.com/features/online-and-mobile-solutions · "What can you do with TNEW?" list, "Honor promo offers, special discounts & more" item, checked 27 October 2026 **Reserved seating** · Yes — Buyers choose seats on a seat map online, and the organization can build unlimited maps for fixed or configurable venues. > Building blocks to manage capacity and seating in any space with no limitation on the number of maps you can create > — https://www.tessitura.com/features/ticketing-admissions · "Event Ticketing" bullet list, checked 27 October 2026 **Questions at checkout** · Yes — Forms can be added to the purchase path to collect your own data from buyers, including student and group details; per-ticket versus per-order scope is not described. > Incorporate forms to collect student and group data as part of the purchase and registration process > — https://www.tessitura.com/features/education · "Smooth sales & registrations through every channel" bullet list, checked 27 October 2026 **Registration forms and waivers** · Yes — Class and camp registration collects your own fields during purchase, and waiver information is tracked on the attendee record alongside health and pick-up data. > Track school, health, parent, pick-up, waiver and any other information needed to ensure a safe and positive educational experience. > — https://www.tessitura.com/features/education · "Meet every student's needs" paragraph, checked 27 October 2026 **Timed entry** · Yes — Timed admission with capacity managed per time block and entry point is a core ticketing mode, sellable in advance or at the door. > Streamlined tools to manage capacity for time blocks and entry points > — https://www.tessitura.com/features/ticketing-admissions · "General & timed admission" bullet list, checked 27 October 2026 **Online events** · Yes — Virtual and livestreamed events are ticketed with a digital content page per product, shown when the buyer logs into their account. > Offer a digital content page for each product, available right when a customer logs into their account > — https://www.tessitura.com/features/ticketing-admissions · "Easily ticket virtual experiences" bullet list, checked 27 October 2026 **Sell on your own website** · Partly — The standard purchase path is Tessitura's own hosted TNEW storefront styled to your brand; selling fully inside your own site means building it with the API. > Use Tessitura’s hosted e-commerce platform, build a custom site with the Tessitura API, or employ a hybrid approach > — https://www.tessitura.com/features/online-and-mobile-solutions · "Your strategy. Our technology." section, "Flexible" item, checked 27 October 2026 **Add-ons** · Yes — Parking, dining, audio guides and merchandise can be added to an order, and the cart upsells related items in one transaction. > Promote choose-your-own packages for combo ticket deals and add on items such as parking, dining, and audio guides > — https://www.tessitura.com/features/ticketing-admissions · "Combos & Bundles" bullet list, checked 27 October 2026 **Recurring events** · Yes — Series and seasons are first-class: lecture or film series, class sessions bundled together, and renewable multi-performance subscriptions. > Offer plan-your-day packages, lecture or film series, special events, and more > — https://www.tessitura.com/features/ticketing-admissions · "Combos & Bundles" bullet list, checked 27 October 2026 ### At the door **Check-in app** · Partly — Tessitura Access Control scans print, mobile and membership barcodes and works offline, but it is a separately priced product whose pricing sits behind a licensee login. > Offline mode lets you scan tickets even without an internet connection, and upload your attendance data to Tessitura later > — https://www.tessitura.com/features/access-control · "Real-time attendance tracking, right in Tessitura" bullet list, checked 27 October 2026 **Door sales** · Yes — Door sales are supported for both same-day and advance tickets, and carry no Tessitura fee since it charges no transaction fees anywhere. > Sell in advance for a specific date or time, and sell both current and advance tickets at the door > — https://www.tessitura.com/features/ticketing-admissions · "General & timed admission" bullet list, checked 27 October 2026 ### Finding buyers **Email to buyers** · Partly — Lists and automation triggers are built in Tessitura, but the campaigns themselves are designed and sent through integrated third-party email partners. > Tessitura works side-by-side with integrated email marketing systems. Generate your targeted email lists in Tessitura and use our partners to design and deploy your campaigns. > — https://www.tessitura.com/features/marketing · "Email marketing & marketing automation" opening paragraph, checked 27 October 2026 **Ad tracking** · Partly — Google Analytics integration and lookalike audience segments for Facebook advertising are documented, but installing a Meta or Google ad pixel is nowhere described. > Integrate your site with Google Analytics to track and understand the entire customer journey. > — https://www.tessitura.com/features/online-and-mobile-solutions · "What can you do with TNEW?" list, "Integrate with Google Analytics" item, checked 27 October 2026 ### What it connects to and where it is sold **Works with** · Yes — A community vendor directory lists integrated partners across email, analytics, address verification, mobile apps and accounting; Mailchimp and Zapier are not named among them. > Tessitura has built partnerships with a number of trusted third parties that provide products and services to the Tessitura community. > — https://www.tessitura.com/features/online-and-mobile-solutions · "Ecosystem" section, opening paragraph, checked 27 October 2026 **API** · Yes — A full REST API covering every area of the system is included in the license at no extra charge, with a registered developer program and docs. > Access to the Tessitura API is included with your Tessitura license — no additional charge > — https://www.tessitura.com/features/online-and-mobile-solutions · "The sky's the limit with our flexible API" bullet list, checked 27 October 2026 ### Starting and getting help **Free to start** · Partly — No platform fee is taken on any ticket, but selling at all requires a Tessitura license obtained by contacting the company, so the software itself is not free. > Interested in Tessitura for your organization? Please contact us using the form below on this page, or call us at 1-888-643-5778. > — https://www.tessitura.com/about/contact · "Not a Tessitura user?" section, checked 27 October 2026 **Sign up without a sales call** · No — There is no sign-up path at all: a prospective organization must use the contact form or phone the sales team before anything can be set up. > Interested in Tessitura for your organization? Please contact us using the form below on this page, or call us at 1-888-643-5778. > — https://www.tessitura.com/about/contact · "Not a Tessitura user?" section, checked 27 October 2026 **Support on event day** · Yes — Support is unlimited and staffed around the clock every day, reachable by help ticket, email or regional phone lines, with same-day response claimed at 95%. > Tessitura’s suite of products includes unlimited 24x7x365 professional support and documentation. > — https://www.tessitura.com/support · "Here for you 24/7/365" opening paragraph, checked 27 October 2026 ## Tessitura alternatives - [Race Entry](https://boxofficefees.com/raceentry) · Free plan: Free race management software paid for by one per-registration fee that already covers card processing. - [Eventbrite](https://boxofficefees.com/eventbrite) · Free plan, then $69 a month: Ticketing platform with a buyer-discovery marketplace and optional fee transfer. - [Humanitix](https://boxofficefees.com/humanitix) · Free plan, then $1.29 per paid ticket: Nonprofit ticketing: 5% + $1.29 a paid ticket, card processing included, profits to charity. - [Ticket Tailor](https://boxofficefees.com/ticket-tailor) · Free plan, then £0.60 (about $0.80) per ticket: Flat per-ticket fee ticketing paid into your own Stripe, PayPal or Square account. - [TicketSpice](https://boxofficefees.com/ticketspice) · From $0.99 per ticket: Flat 99¢-per-ticket ticketing for events and attractions, with in-house payments and a box office app. - [RSVPify](https://boxofficefees.com/rsvpify) · Free plan, then $0.90 per ticket: Registration, ticketing, guest management, seating, and QR-code check-in in one platform. - [RunSignup](https://boxofficefees.com/runsignup) · Free plan: Free endurance-event registration platform billed only through per-transaction processing fees. - [UltraSignup](https://boxofficefees.com/ultrasignup) · Free plan, then $2.50 per registration: Race registration, results and free timing for trail, ultra and endurance events in North America. - [Etix](https://boxofficefees.com/etix) · Price on request: Venue-focused primary ticketing with box office, scanning, patron data and marketing, sold by quote. 8 of the 9 publish a price. [All 9 alternatives](https://boxofficefees.com/tessitura/alternatives/) ## Sources and changes Last changed 27 October 2026 **Sources on tessitura.com** (10) - https://www.tessitura.com/features/online-and-mobile-solutions, read 27 October 2026 - https://www.tessitura.com/features/ticketing-admissions, read 27 October 2026 - https://www.tessitura.com/about/contact, read 27 October 2026 - https://www.tessitura.com/features/education, read 27 October 2026 - https://www.tessitura.com/about, read 27 October 2026 - https://www.tessitura.com/features/access-control, read 27 October 2026 - https://www.tessitura.com/features/fundraising, read 27 October 2026 - https://www.tessitura.com/features/marketing, read 27 October 2026 - https://www.tessitura.com/features/unified-crm, read 27 October 2026 - https://www.tessitura.com/support, read 27 October 2026 ## Is this yours? Claim Tessitura: https://boxofficefees.com/claim/tessitura Report an error if a fact is wrong: hello@boxofficefees.com, subject "Report an error: Tessitura (tessitura)".