# Spektrix — Software for theatres and venues that unifies ticket sales, donations, and audience records. > Source: Box Office Fees — https://boxofficefees.com/spektrix (structured, researched, re-verified) Spektrix is cloud-based software that combines ticketing, marketing, and fundraising for arts, cultural, and entertainment organizations. It connects sales, donations, memberships, merchandise, and audience records with website integration tools. **Best for:** Theatres, venues, and producers selling tickets and building audience relationships | Fact | Value | | --- | --- | | Website | https://spektrix.com | | Category | Theatres and performing arts | | API | Yes | | Open source | No | | Price | Price on request | | Price checked | 29 October 2026 | Screenshot of Spektrix: https://boxofficefees.com/img/1920/screenshots/spektrix.webp, captured 31 October 2026 **What we checked** - Pages last read: 29 October 2026 ## What we checked on Spektrix ### What the fees come to **The fee per ticket** · Partly — Spektrix Payments states card-network costs plus 0.8% of transaction value; the software service rate is agreement-specific. > Interchange fees + card scheme fees + 0.8% of transaction value. > — https://www.spektrix.com/en-us/spektrix-payments-pricing/ · Card-processing-fees table, checked 29 October 2026 **Card processing** · Yes — Spektrix Payments publishes a card-processing formula combining interchange, card-scheme fees, and a stated percentage. > Interchange fees + card scheme fees + 0.8% of transaction value. > — https://www.spektrix.com/en-us/spektrix-payments-pricing/ · Card-processing-fees table, checked 29 October 2026 **Donations and tips** · Yes — Clients can offer checkout donations, let buyers change the amount, or let them decline. > Customers can increase or decrease the Donation Amount, or choose not to donate. > — https://support.spektrix.com/hc/en-us/articles/25969561357469-Donations-at-Checkout#h_01JPQ0AJPZYCQ6VJJR4SN3YHXK · How does a Default Donation Amount display online?, checked 29 October 2026 ### Getting paid **When you get the money** · Yes — Spektrix Payments sends daily payouts by default, two business days after a sale; other schedules are available. > By default payouts take place on a daily basis two business days after the sale. > — https://support.spektrix.com/hc/en-us/articles/18208973113885-Spektrix-Payments-Card-Reconciliation#h_01HVGQ0T7HTR03DV5XKT24ZF9Z · Daily Payouts, checked 29 October 2026 **Disputed charges** · Partly — Spektrix Payments documents card-payment disputes, but the reviewed page does not establish which party ultimately bears every loss. > Only card payments can be disputed. > — https://support.spektrix.com/hc/en-us/articles/22039584809245-Spektrix-Payments-Dispute-Process#h_01J9C5PKG711N7EVTNWJ31QQ36 · What is a Dispute?, checked 29 October 2026 **Your buyers’ details** · Yes — Spektrix keeps customer records and can collect contact preferences during checkout for organizer-managed communications. > The system still generates a customer record as normal using the details collected in the order. > — https://integrate.spektrix.com/docs/expresscheckoutflow · Passwords and accounts, checked 29 October 2026 ### Selling the tickets **Ticket types and discounts** · Yes — The booking flow lets customers choose ticket types while adding reserved-seat tickets to their basket. > EditTickets is used to allow the customer to select their ticket types when adding tickets to their basket from a reserved seating area. > — https://integrate.spektrix.com/docs/standardbookingflow · EditTickets.aspx, checked 29 October 2026 **Reserved seating** · Yes — Customers can choose where to sit for configured reserved-seat events, with best-available allocation also available. > The choose seats page allows customers to choose where they would like to sit (if the event has reserved seating). > — https://integrate.spektrix.com/docs/standardbookingflow · ChooseSeats.aspx, checked 29 October 2026 **Questions at checkout** · Yes — Organizers can show custom order attributes online and make individual fields required during checkout. > The client can select whether or not an attribute is required. > — https://integrate.spektrix.com/docs/expresscheckoutflow · Additional Details, checked 29 October 2026 **Sell on your own website** · Yes — Spektrix supplies prebuilt pages that organizers can style and place on their own sites as iframes. > A set of pre-built, unstyled web pages, designed to be styled and placed on the client's site as iframes > — https://integrate.spektrix.com/docs/Introduction · Integration tools, checked 29 October 2026 **Website builders** · Yes — embed only: Spektrix is CMS-agnostic and uses scripts or iframes rather than its own CMS plugins. > We don’t offer plugins to integrate CMS with Spektrix. > — https://integrate.spektrix.com/docs/Introduction · CMS, checked 29 October 2026 **Add-ons** · Yes — The booking flow can show linked supplementary events, including parking, dining, or other related items. > The Supplementary Events page will appear after the Edit Tickets screen if the event that the user has added tickets to is linked to a supplementary event. > — https://integrate.spektrix.com/docs/standardbookingflow · SupplementaryEventsPage.aspx, checked 29 October 2026 **Recurring events** · Yes — Spektrix sells a preconfigured fixed series in one order without requiring separate seat choices. > A fixed series is a preconfigured package of instances that can be booked in one order without the customer having to choose a seat for each instance. > — https://integrate.spektrix.com/docs/standardbookingflow · FixedSeries.aspx, checked 29 October 2026 ### At the door **Apple Wallet** · Yes — Configured digital passes let buyers save tickets in Apple Wallet from ticket emails or account orders. > Digital Passes allow customers to use their Apple Wallet and Google Wallet to store tickets. > — https://integrate.spektrix.com/docs/api/customers/digital-passes · Digital Passes, checked 29 October 2026 **Google Wallet** · Yes — Configured digital passes let buyers save tickets in Google Wallet from ticket emails or account orders. > Digital Passes allow customers to use their Apple Wallet and Google Wallet to store tickets. > — https://integrate.spektrix.com/docs/api/customers/digital-passes · Digital Passes, checked 29 October 2026 ### Finding buyers **Email to buyers** · Yes — Spektrix integrates with Dotdigital so organizers can use customer engagement and purchase information in email campaigns. > The integration between Spektrix and Dotdigital is a two-way communication which means information is sent back and forth between Dotdigital and Spektrix. > — https://support.spektrix.com/hc/en-us/articles/20271295115805-Introduction-to-Dotdigital · Introduction to Dotdigital, checked 29 October 2026 **Ad tracking** · Yes — Organizers can configure Meta Pixel purchase tracking in Spektrix iframes through Google Tag Manager. > The following steps take place in Google Tag Manager and will result in installing a Meta Pixel on Spektrix iframes. > — https://integrate.spektrix.com/docs/tracking/meta-pixel · Introduction, checked 29 October 2026 ### What it connects to and where it is sold **Works with** · Yes — Spektrix’s Zapier connection supports configurable workflows with more than 6,000 software platforms. > Spektrix's integration with Zapier allows clients to connect their Spektrix systems with over 6,000 software platforms > — https://integrate.spektrix.com/docs/zapier-start · Introduction, checked 29 October 2026 **API** · Yes — Spektrix documents its current public REST and JSON API, including public web and authenticated owner modes. > The current API is our third public version. It is a RESTful, JSON-based API. > — https://integrate.spektrix.com/docs/API3 · Overview, checked 29 October 2026 ### Starting and getting help **Support on event day** · Yes — Spektrix publishes phone and email routes for integration support, but the cited page does not give service hours. > You can reach us via email to support@spektrix.com; phone at 0207 183 3586 (UK/IE) or 1-800-961-5971 (US/CA) > — https://integrate.spektrix.com/docs/Introduction · Support, checked 29 October 2026 ## For AI agents - API: Yes ## Spektrix alternatives - [Eventbrite](https://boxofficefees.com/eventbrite) · Free plan, then $69 a month: Ticketing platform with a buyer-discovery marketplace and optional fee transfer. - [Ticket Tailor](https://boxofficefees.com/ticket-tailor) · Free plan, then £0.60 (about $0.80) per ticket: Flat per-ticket fee ticketing paid into your own Stripe, PayPal or Square account. - [TicketSpice](https://boxofficefees.com/ticketspice) · From $0.99 per ticket: Flat 99¢-per-ticket ticketing for events and attractions, with in-house payments and a box office app. - [Etix](https://boxofficefees.com/etix) · Price on request: Venue-focused primary ticketing with box office, scanning, patron data and marketing, sold by quote. - [Ticketmaster](https://boxofficefees.com/ticketmaster) · Price on request: Enterprise ticketing for venues, teams and promoters, sold through its own marketplace. - [TicketLeap](https://boxofficefees.com/ticketleap) · Free plan, then $1 per paid ticket: Per-ticket event ticketing with no plans or contracts, $1 + 2% plus a 3% transaction fee. - [Tessitura](https://boxofficefees.com/tessitura) · Price on request: Licensed CRM and ticketing platform for arts and cultural organizations, with no transaction fees. - [Tickera](https://boxofficefees.com/tickera) · From $149 a year: Sell tickets from WordPress on unlimited sites, with 25 add-ons and a pay-once license option. - [FooEvents](https://boxofficefees.com/fooevents) · From $99 a year: WooCommerce ticketing plugin: one annual license per domain, no per-ticket commission, sales run on your own site. 6 of the 9 publish a price. [All 9 alternatives](https://boxofficefees.com/spektrix/alternatives/) ## Sources and changes Last changed 31 October 2026 **Sources** (13) - https://integrate.spektrix.com/docs/standardbookingflow, read 29 October 2026 - https://integrate.spektrix.com/docs/Introduction, read 29 October 2026 - https://integrate.spektrix.com/docs/api/customers/digital-passes, read 29 October 2026 - https://integrate.spektrix.com/docs/expresscheckoutflow, read 29 October 2026 - https://www.spektrix.com/en-us/spektrix-payments-pricing/, read 29 October 2026 - https://integrate.spektrix.com/docs/API3, read 29 October 2026 - https://integrate.spektrix.com/docs/tracking/meta-pixel, read 29 October 2026 - https://integrate.spektrix.com/docs/zapier-start, read 29 October 2026 - https://www.spektrix.com/en-us/pricing/, read 29 October 2026 - https://support.spektrix.com/hc/en-us/articles/18208973113885-Spektrix-Payments-Card-Reconciliation#h_01HVGQ0T7HTR03DV5XKT24ZF9Z, read 29 October 2026 - https://support.spektrix.com/hc/en-us/articles/20271295115805-Introduction-to-Dotdigital, read 29 October 2026 - https://support.spektrix.com/hc/en-us/articles/22039584809245-Spektrix-Payments-Dispute-Process#h_01J9C5PKG711N7EVTNWJ31QQ36, read 29 October 2026 - https://support.spektrix.com/hc/en-us/articles/25969561357469-Donations-at-Checkout#h_01JPQ0AJPZYCQ6VJJR4SN3YHXK, read 29 October 2026 ## Is this yours? Claim Spektrix: https://boxofficefees.com/claim/spektrix Report an error if a fact is wrong: hello@boxofficefees.com, subject "Report an error: Spektrix (spektrix)".