# Prekindle — Event ticketing and marketing platform charging $1.59 + 3% per paid ticket, passed to buyers. > Source: Box Office Fees — https://boxofficefees.com/prekindle (structured, researched, re-verified) Prekindle is an event ticketing platform that sells tickets to paid and free events and bundles reserved seating, box office, email and ad marketing tools into one organizer dashboard. It pairs the software with a dedicated client success team and front-line support for ticket buyers. **Best for:** Venues, promoters and planners who want ticketing and event marketing in one place | Fact | Value | | --- | --- | | Website | https://www.prekindle.com/ | | Category | Ticketing platforms, Concerts and nightlife, Free for organizers, Lowest fees on 200 tickets, Nonprofits, Theatres and performing arts | | API | Yes | | Open source | No | | Price | Free | | Price checked | 27 October 2026 | Screenshot of Prekindle: https://boxofficefees.com/img/1920/screenshots/prekindle.webp, captured 28 October 2026 **What we checked** - Pages last read: 27 October 2026 - Price on its site: Free plan (From its pricing page) ## Prekindle price and terms **Terms** - Free plan: Yes — The Free plan is "For free events only" with no fees on free tickets — it includes unlimited ticket types, emailing ticket holders and iOS scanning, but not ticket buyer support, reserved seating, door sales, marketing tools or custom registration forms. - Sign up without sales: Some plans ## For AI agents - API: Yes Pricing page as we captured it: https://boxofficefees.com/img/1920/screenshots/prekindle/pricing.webp, captured 28 October 2026 Read on https://www.prekindle.com/pricing, 27 October 2026. ## What we checked on Prekindle ### What the fees come to **The fee per ticket** · Yes — A percentage plus a fixed amount on every paid ticket, with no cap or minimum stated anywhere on the pricing page. > $1.59 + 3% per ticket. Turn-key credit card processing is available for an additional 3%. You may also connect your own Stripe account. > — https://www.prekindle.com/pricing · Plan Options section, Professional plan card price line, checked 27 October 2026 **Who pays the fees** · Yes — The vendor states its service fees are added to what the buyer pays rather than taken out of the organizer's ticket price. > Our service fees are passed along to the customers and are recognized as some of the lowest in the industry. > — https://www.prekindle.com/ · "our pricing" section, "Zero cost to you, and no pesky long term contracts" paragraph, checked 27 October 2026 **Card processing** · Yes — Prekindle can process cards itself for an extra 3% per ticket on top of the service fee, or the organizer connects its own Stripe account instead. > Turn-key credit card processing is available for an additional 3%. You may also connect your own Stripe account. > — https://www.prekindle.com/pricing · Plan Options section, Professional plan card price line, checked 27 October 2026 **Free events** · Yes — A dedicated Free plan exists for free events and both plans state there are no fees charged on free tickets. > No fees on free tickets > — https://www.prekindle.com/pricing · Plan Options section, Free plan feature list, checked 27 October 2026 **Fees on refunds** · Partly — A full refund returns every fee the buyer paid, but Prekindle then bills those fees back to the organizer, and its public refund policy says the service fee portion is not refunded at all. > All Prekindle transaction fees refunded to the customer will be billed to your account. > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000060831-how-do-i-refund-my-customers- · Step 4, FULL refund bullet and the Note under Step 5, checked 27 October 2026 **Nonprofit rates** · Partly — Discounts for nonprofit-sponsored events are advertised but no rate is published; the organizer must qualify through the sales team. > If you sell 10,000 or more tickets annually or have a non-profit sponsored event you are planning, we offer discounts! Contact our sales team to hear how you can qualify. > — https://www.prekindle.com/pricing · "Prekindle discounts" section, checked 27 October 2026 **Plans and subscriptions** · No — Neither published plan carries a monthly or yearly platform fee; the vendor charges only per paid ticket and says the platform costs the organizer nothing. > Zero cost to you, and no pesky long term contracts > — https://www.prekindle.com/ · "our pricing" section heading, checked 27 October 2026 **Refund protection at checkout** · Yes — offered, off by default: buyers can add Booking Protection to an order, underwritten by a third party whose general terms the vendor links, and the protection fee is never refunded. > If you purchased Booking Protection with your order, please see your receipt email for information on applying for a refund. > — https://www.prekindle.com/refunds · "Booking Protection" section, checked 27 October 2026 **Sales tax on tickets** · Partly — collects and remits, but only for qualifying Texas-based events; otherwise the organizer selects "I Will Handle Sales Tax on My Own" and takes on all calculation and filing. > Prekindle will automatically calculate, collect, and remit applicable sales tax for your events (currently available for qualifying Texas-based events). > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000107477-collecting-remitting-sales-tax-on-prekindle · "Sales Tax Options on Prekindle", option 1, checked 27 October 2026 ### Getting paid **When you get the money** · Partly — Prekindle holds ticket money and settles after the event, typically the Monday following it, though an organizer connecting its own Stripe account is paid into that account instead; no payout fee is stated. > Payments are typically released after ticket sales settle on the Monday following the event. > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000060820-how-do-i-get-paid-after-my-event- · "How Payouts Work" > "Payout Timing", checked 27 October 2026 **Your buyers’ details** · Yes — Organizers email ticket holders directly from the platform, run past-attendee campaigns and pull customer-level data in reports; on the Free plan the organizer is the buyer contact. > Access detailed ticketing, revenue, and customer-level data to analyze performance and guide smarter decisions. > — https://www.prekindle.com/features · "Reporting Insights You Can Trust", "A wealth of actionable data" card, checked 27 October 2026 ### Selling the tickets **Ticket types and discounts** · Yes — Unlimited ticket types with promo codes, plus scheduled on-sale dates and tiered or dynamic pricing set in the event wizard; group tickets are not described. > From Announce and On Sale dates/times to Tiered and Dynamic Pricing, you can set it and forget it. > — https://www.prekindle.com/features · "Elevate your events with automation", "Schedule Your Events" card, checked 27 October 2026 **Reserved seating** · Yes — Reserved seating is listed in the paid Professional plan and has its own help center folder covering seat holds, maps and a view-from-seat feature. > Reserved seating > — https://www.prekindle.com/pricing · Plan Options section, Professional plan feature list, checked 27 October 2026 **Questions at checkout** · Yes — The Forms tool adds your own questions to checkout, required or optional, and can be attached per order or per individual ticket. > Forms can be required or optional and can be set per purchase or per ticket. > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000060876-forms · Opening paragraph of the Forms article, checked 27 October 2026 **Registration forms and waivers** · Yes — Custom registration forms are a Professional plan feature, with short answer, multiple choice and image upload fields; the vendor does not describe a waiver attendees sign. > The Forms tab can be used to create simple forms that customers fill out with their purchases for data collection or more complex registration. > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000060876-forms · Opening paragraph of the Forms article, checked 27 October 2026 **Online events** · Yes — The event wizard accepts a virtual location, so tickets can be sold to an online event; the vendor does not say whether a stream link is delivered to buyers automatically. > Click here to enter the event location (physical or virtual). > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000060781-creating-your-first-event · Step 1, item 1, checked 27 October 2026 **Sell on your own website** · Yes — A checkout overlay widget can be bound to a button on the organizer's own site so buyers pay without leaving it, though the vendor calls this an advanced task needing HTML and JavaScript. > For advanced users, you may want to tie our checkout overlay widget directly to a button on your own website. This is possible if you are familiar with HTML and Javascript. > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000061224-connect-a-checkout-widget-to-an-element-on-your-website · Opening paragraph, checked 27 October 2026 **Website builders** · Partly — embed only: widget codes are generated in the dashboard and wired into any site by hand; a WordPress logo appears in the homepage integrations strip but no plugin or app is documented. > This section includes widget codes, custom widget CSS, and custom tags > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000060877-preferences · Preferences list, "Logo & Branding" bullet, checked 27 October 2026 **Add-ons** · Yes — Merchandise and add-on items are a listed Professional plan feature, though the vendor publishes no detail on how they are priced or fulfilled. > Merch and add-ons > — https://www.prekindle.com/pricing · Plan Options section, Professional plan feature list, checked 27 October 2026 **Recurring events** · Partly — Season passes and performance series are supported but set up with help from the Prekindle team rather than self-serve; event templates let an organizer clone a show. > To begin setting up your season pass or reserved event series onsale, please contact clients@prekindle.com to coordinate scheduling and setup with the Prekindle team. > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000108547-season-passes-and-reserved-event-series · "Next Steps" section, checked 27 October 2026 **Refunds and transfers by buyers** · Partly — Buyers log into a portal to reprint tickets and change the will-call name, and printed tickets can be handed to a friend, but refunds are requests judged by the organizer under an all-sales-final policy. > Many tickets are transferable, so if you are unable to attend an event, you can give them to a friend. > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000060852-can-i-get-a-refund- · Paragraph following the refund policy bullets, checked 27 October 2026 ### At the door **Check-in app** · Partly — Scanning is done with the Prekindle iOS Entry App, included in both plans, so Android door devices are not covered; the vendor does not say whether it scans offline. > Each format can be scanned quickly by the Prekindle iOS Entry App. > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000064331-barcoded-ticket-formats · Opening paragraph, checked 27 October 2026 **Door sales** · Yes — Walk-up selling is built in with four payment routes including cash and card, and separate walk-up prices can be set; no door-sale fee is published. > Selling walkup tickets at your box-office is simple. > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000060871-box-office-sell-tickets · Opening line, with the four payment options listed at the final step, checked 27 October 2026 **Apple Wallet** · Yes — Apple Wallet is one of the documented barcoded ticket formats, and iPhone buyers can store their Prekindle ticket in the Wallet app. > iPhone users can store their Prekindle tickets in their Apple Wallet app. > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000064331-barcoded-ticket-formats · "Apple Wallet" section, checked 27 October 2026 **Google Wallet** · No — The vendor's complete inventory of ticket formats lists print-at-home, physical, mobile and Apple Wallet only, with no Google Wallet pass among them. > When your customers arrive at your event, they will bring barcoded tickets. These tickets will be in one of the following formats. > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000064331-barcoded-ticket-formats · Opening paragraph introducing the four listed formats, checked 27 October 2026 ### Finding buyers **Listed where buyers browse** · Yes — Prekindle runs its own public event search where listed events are discoverable; nothing on the page says a marketplace sale costs the organizer more. > Whether it's a concert, a comedy show, or anything in between, find and unlock your next experience with a Prekindle ticket. > — https://www.prekindle.com/events · "Upcoming Events" hero, checked 27 October 2026 **Email to buyers** · Yes — Built-in email marketing sends newsletters, segmented blasts by ticket type and automated campaigns to previous attendees when a new event goes on sale. > Automatically reach out to previous attendees when new events go on sale. > — https://www.prekindle.com/features · "Email Marketing" section, "Past Attendee Campaigns" card, checked 27 October 2026 **Ad tracking** · Yes — Meta, TikTok, Reddit pixels and a Google Analytics measurement ID can be added to a single event or across the whole account from Preferences. > On Prekindle, you are able to add tracking pixels to a single event or account-wide to all of your events. > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000103553-tracking-pixels-and-code-snippets · "Meta Tracking Pixels" opening paragraph, checked 27 October 2026 **Promoter links** · Partly — Named tracking and checkout links can be created per promotion and their views and sales attributed in reports, but no separate promoter login or affiliate payout is documented. > Prekindle creates a number of Tracking Links for you to use and distribute, including social media and event discovery partner links. You can track views and sales from these links. > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000095146-promote-links · "Tracking Links" section, checked 27 October 2026 ### What it connects to and where it is sold **Works with** · Yes — Named partner integrations cover Meta, Spotify, Sendgrid, Sparrow and Bandsintown among others; Mailchimp, Zapier, CRM and accounting tools are not named on the pages read. > We integrate with essential partners like Sparrow, Meta, Spotify, Bandsintown, Sendgrid, Top Ad Exchanges, ChatGPT, and more. > — https://www.prekindle.com/marketing · "Click. Build. Connect." list, "Integrated" item, checked 27 October 2026 **API** · Yes — A documented REST API with published Swagger reference; the organizer self-issues a key from Preferences with no approval step. > Prekindle offers an API that allows partners to securely access and interact with event and ticketing data programmatically. > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000108285-prekindle-api-documentation · Opening paragraph, checked 27 October 2026 ### Starting and getting help **Free to start** · Yes — The organizer pays the platform nothing: service fees are added to the buyer's purchase, and free events carry no fee at all. > Zero cost to you, and no pesky long term contracts > — https://www.prekindle.com/ · "our pricing" section heading, checked 27 October 2026 **Sign up without a sales call** · Partly — Sign-up is open and free, but the account must be verified and approved by the Prekindle team by email before any event can be created or sold. > Before you can start creating events on your Prekindle account, we will need to gather some information via email to verify and approve your account. > — https://prekindlesupport.freshdesk.com/support/solutions/articles/12000092744-account-verification-and-approval · Opening paragraph, checked 27 October 2026 **Contract** · Yes — The vendor states it requires no long-term lock-in and earns the business event by event, so an organizer can leave between events; no exclusivity clause appears in the terms read. > Unlike other platforms, we don't require long term contracts that lock you in. We earn your business every day and every event. > — https://www.prekindle.com/ · "our pricing" section paragraph, checked 27 October 2026 **Support on event day** · Yes — Organizers get a dedicated client success contact plus email to clients@prekindle.com and a knowledge base, and Prekindle staffs front-line support for ticket buyers; no phone line, chat channel or support hours are published. > You'll have access to a dedicated client success agent who knows events and how to help. Plus, front line guest support for your ticket buyers by our team of experts so you aren't always on call. > — https://www.prekindle.com/features · "EMPOWERING TOOLS" cards, "Dedicated Support", checked 27 October 2026 ## Prekindle alternatives - [Race Entry](https://boxofficefees.com/raceentry) · Free plan: Free race management software paid for by one per-registration fee that already covers card processing. - [GoFundMe Pro](https://boxofficefees.com/gofundme-pro) · Price on request: Nonprofit fundraising platform with event ticketing, registration and Live Events, sold by quote. - [Eventbrite](https://boxofficefees.com/eventbrite) · Free plan, then $69 a month: Ticketing platform with a buyer-discovery marketplace and optional fee transfer. - [Humanitix](https://boxofficefees.com/humanitix) · Free plan, then $1.29 per paid ticket: Nonprofit ticketing: 5% + $1.29 a paid ticket, card processing included, profits to charity. - [RunSignup](https://boxofficefees.com/runsignup) · Free plan: Free endurance-event registration platform billed only through per-transaction processing fees. - [TicketSpice](https://boxofficefees.com/ticketspice) · From $0.99 per ticket: Flat 99¢-per-ticket ticketing for events and attractions, with in-house payments and a box office app. - [Ticket Tailor](https://boxofficefees.com/ticket-tailor) · Free plan, then £0.60 (about $0.80) per ticket: Flat per-ticket fee ticketing paid into your own Stripe, PayPal or Square account. - [UltraSignup](https://boxofficefees.com/ultrasignup) · Free plan, then $2.50 per registration: Race registration, results and free timing for trail, ultra and endurance events in North America. - [RSVPify](https://boxofficefees.com/rsvpify) · Free plan, then $0.90 per ticket: Registration, ticketing, guest management, seating, and QR-code check-in in one platform. 8 of the 9 publish a price. [All 9 alternatives](https://boxofficefees.com/prekindle/alternatives/) ## Sources and changes Last changed 28 October 2026 **Sources** (22) - https://www.prekindle.com/pricing, read 27 October 2026 - https://www.prekindle.com/, read 27 October 2026 - https://www.prekindle.com/features, read 27 October 2026 - https://prekindlesupport.freshdesk.com/support/solutions/articles/12000064331-barcoded-ticket-formats (Independent source), read 27 October 2026 - https://prekindlesupport.freshdesk.com/support/solutions/articles/12000060876-forms (Independent source), read 27 October 2026 - https://www.prekindle.com/events, read 27 October 2026 - https://www.prekindle.com/marketing, read 27 October 2026 - https://www.prekindle.com/refunds, read 27 October 2026 - https://prekindlesupport.freshdesk.com/support/solutions/articles/12000060781-creating-your-first-event (Independent source), read 27 October 2026 - https://prekindlesupport.freshdesk.com/support/solutions/articles/12000060820-how-do-i-get-paid-after-my-event- (Independent source), read 27 October 2026 - https://prekindlesupport.freshdesk.com/support/solutions/articles/12000060831-how-do-i-refund-my-customers- (Independent source), read 27 October 2026 - https://prekindlesupport.freshdesk.com/support/solutions/articles/12000060852-can-i-get-a-refund- (Independent source), read 27 October 2026 - https://prekindlesupport.freshdesk.com/support/solutions/articles/12000060871-box-office-sell-tickets (Independent source), read 27 October 2026 - https://prekindlesupport.freshdesk.com/support/solutions/articles/12000060877-preferences (Independent source), read 27 October 2026 - https://prekindlesupport.freshdesk.com/support/solutions/articles/12000061224-connect-a-checkout-widget-to-an-element-on-your-website (Independent source), read 27 October 2026 - https://prekindlesupport.freshdesk.com/support/solutions/articles/12000092744-account-verification-and-approval (Independent source), read 27 October 2026 - https://prekindlesupport.freshdesk.com/support/solutions/articles/12000095146-promote-links (Independent source), read 27 October 2026 - https://prekindlesupport.freshdesk.com/support/solutions/articles/12000103553-tracking-pixels-and-code-snippets (Independent source), read 27 October 2026 - https://prekindlesupport.freshdesk.com/support/solutions/articles/12000107477-collecting-remitting-sales-tax-on-prekindle (Independent source), read 27 October 2026 - https://prekindlesupport.freshdesk.com/support/solutions/articles/12000108285-prekindle-api-documentation (Independent source), read 27 October 2026 - https://prekindlesupport.freshdesk.com/support/solutions/articles/12000108547-season-passes-and-reserved-event-series (Independent source), read 27 October 2026 - https://www.prekindle.com/terms-of-use, read 27 October 2026 ## Is this yours? 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