# Humanitix — Nonprofit ticketing: 5% + $1.29 a paid ticket, card processing included, profits to charity.

> Source: Box Office Fees — https://boxofficefees.com/humanitix (structured, researched, re-verified)

Humanitix is a registered-charity ticketing platform for paid and free events, selling tickets on its own pages, your website or an app at the door. It charges a per-ticket booking fee with no subscription and donates its booking fee profits.

**Best for:** Charities, schools and community organizers who want every feature without a subscription

| Fact | Value |
| --- | --- |
| Website | https://humanitix.com/us |
| Category | Ticketing platforms, Community events, Free for organizers, Lowest fees on 200 tickets, Nonprofits |
| API | Yes |
| Open source | No |
| Price | Free |
| Price checked | 27 October 2026 |

Screenshot of Humanitix: https://boxofficefees.com/img/1920/screenshots/humanitix.webp, captured 28 October 2026

**What we checked**

- Pages last read: 27 October 2026
- Price on its site: Free plan (From its pricing page)

## Humanitix price and terms

**Terms**

- Free plan: Yes — Free events and free tickets carry no fee at all, and there is no subscription — paid tickets carry 5% + $1.29 each, which buyers pay by default.
- Sign up without sales: Yes

## For AI agents

- API: Yes

Pricing page as we captured it: https://boxofficefees.com/img/1920/screenshots/humanitix/pricing.webp, captured 28 October 2026

Read on https://help.humanitix.com/en/articles/12292391-what-are-the-humanitix-booking-fees, 27 October 2026.

## What we checked on Humanitix

### What the fees come to

**The fee per ticket** · Yes — Humanitix charges a percentage plus a fixed amount on every paid ticket, and in US dollars that one rate also covers card handling.

> USD 5% + $1.29 per paid ticket (plus applicable taxes.
> — https://help.humanitix.com/en/articles/12292391-what-are-the-humanitix-booking-fees · Booking fee table, USD row, Standard Rate column, checked 27 October 2026

**Who pays the fees** · Yes — Buyers are charged the fee on top of the ticket by default, and you can instead pay it yourself out of the ticket price, split it, or let buyers choose.

> By default, the Humanitix booking fee is passed on to the ticket buyer, meaning they pay this fee on top of their ticket price. You take home 100% of the ticket sale.
> — https://help.humanitix.com/en/articles/12292391-what-are-the-humanitix-booking-fees · Section "Who pays the booking fee?", checked 27 October 2026

**Card processing** · Yes — Humanitix handles the card payment itself on US dollar events and the cost sits inside its 5% + $1.29 fee; connecting Stripe instead means Stripe bills you separately.

> The Humanitix booking fee is inclusive of all payment processing fees and taxes when using the default Humanitix payment gateway
> — https://help.humanitix.com/en/articles/9760527-how-much-does-humanitix-cost · Note under "What costs are involved in running an event on Humanitix?", checked 27 October 2026

**All-in price at checkout** · Partly — Prices buyers see are inclusive of fees, but they are printed as the ticket price followed by the fee, and events where the host pays the fee show no fee at all.

> All ticket prices shown to buyers are now inclusive of fees. This will affect all currencies.
> — https://help.humanitix.com/en/articles/9653327-changes-to-how-ticket-prices-and-booking-fees-are-displayed · Section "What has changed?", checked 27 October 2026

**Free events** · Yes — Free tickets and free events carry no Humanitix fee at all, and imported or manually created orders are also free.

> No fees for free tickets/events
> — https://help.humanitix.com/en/articles/12292391-what-are-the-humanitix-booking-fees · Opening list of what Humanitix does not charge for, checked 27 October 2026

**Fees on refunds** · No — When a ticket is refunded the buyer gets the ticket price back but Humanitix keeps its booking fee, so whoever paid that fee loses it.

> Humanitix booking fees are, by default, non-refundable. You will have been refunded 100% of the face value of your tickets
> — https://help.humanitix.com/en/articles/13454109-my-refund-was-smaller-than-expected · List of reasons a refund may be smaller, checked 27 October 2026

**Nonprofit rates** · Yes — Registered charities, nonprofits and schools pay 3.9% + $1.29 a paid ticket instead of 5% + $1.29, and must send evidence to apply.

> To show our support, we offer a discounted booking fee for your event(s), meaning you can take home more of your ticket sales and/or make your events more accessible to your community.
> — https://help.humanitix.com/en/articles/8896957-not-for-profit-nfp-charity-and-school-rate · Introduction, above the "What is the Humanitix booking fee for NFPs, charities, and schools?" rate table, checked 27 October 2026

**Plans and subscriptions** · No — There is no monthly or yearly plan to buy and no tiers: every host gets every feature and pays only the per-ticket fee.

> No subscription fees No admin fees No sign-up fees No tiered memberships or plans
> — https://help.humanitix.com/en/articles/9760527-how-much-does-humanitix-cost · Section "What costs are involved in running an event on Humanitix?", checked 27 October 2026

**Donations and tips** · Yes — Buyers can add a donation at checkout or give on a standalone donation page, and each donation carries the lower nonprofit rate; buyers can also be offered the chance to cover the booking fee.

> we've reduced the default booking fee charged on all donations to the equivalent of our NFP rate plus any applicable local tax.
> — https://help.humanitix.com/en/articles/8914022-why-are-there-booking-fees-for-donations · Body of "Why are there booking fees for donations?", checked 27 October 2026

**Refund protection at checkout** · Partly — offered, off by default: Xcover provides it, buyers choose and pay for it at checkout, and a host must ask Humanitix support to switch it on.

> Refund protection is currently invite-only and must be enabled for your event(s).
> — https://help.humanitix.com/en/articles/9187932-enable-refund-protection-on-ticket-purchases · Note above "How to enable ticket refund protection for buyers", checked 27 October 2026

**Sales tax on tickets** · Yes — collects and remits state sales tax where Humanitix counts as a marketplace facilitator, and elsewhere you switch on a tax line and remit it yourself.

> Only if Humanitix is required to collect sales tax in your state will Humanitix remit sales tax collected on your behalf as the 'marketplace facilitator'.
> — https://help.humanitix.com/en/articles/9944108-does-humanitix-remit-tax-for-my-event · Section "Sales Tax", checked 27 October 2026

### Getting paid

**When you get the money** · Partly — Money is held until the event ends and reaches your bank within five business days with no transfer fee; connecting Stripe instead pays you as tickets sell.

> Ticket sales are paid into your nominated bank account within 5 business days after your event has ended
> — https://help.humanitix.com/en/articles/8889219-when-will-my-event-be-paid-out · Section "When using the Humanitix payment gateway", checked 27 October 2026

**Disputed charges** · Partly — Humanitix disputes a buyer's charge dispute with their bank for you at no charge, but the loss lands on you: funds are held back before you are paid, or invoiced back afterwards.

> If your event has been paid out: Humanitix will invoice you to recoup the funds now refunded to the buyer.
> — https://help.humanitix.com/en/articles/15185200-understanding-chargebacks-as-an-event-host · Section on the card issuer's final decision, checked 27 October 2026

**Your buyers’ details** · Yes — Buyer and attendee names, emails and answers export to CSV, and buyers who tick the default opt-in become followers and sync to Mailchimp.

> All information you collect from buyers and attendees including names, email addresses, dietary requirements, and custom questions, are found within the buyer and attendee reports.
> — https://help.humanitix.com/en/articles/8906247-how-to-find-buyer-and-attendee-details-and-answers-to-checkout-questions · Opening paragraph, checked 27 October 2026

### Selling the tickets

**Ticket types and discounts** · Yes — You get unlimited ticket types with early-bird or pre-sale tickets, discount and access codes, and packaged group or table tickets.

> Unlimited ticket types
> — https://humanitix.com/us/pricing · Feature list "Enjoy robust features with any plan", checked 27 October 2026

**Reserved seating** · Yes — You can build seat maps for tables, auditoriums and stall layouts and let buyers choose their own seat.

> Tables, auditoriums, even market stall allocations. Build them all and let your guests choose.
> — https://humanitix.com/us/features · Seat maps feature block, checked 27 October 2026

**Questions at checkout** · Yes — Checkout questions can be asked once per order or on every ticket, can be made conditional, and the answers export with your reports.

> With Humanitix, you can use the Checkout Questions feature to ask attendees for more information when they purchase tickets, like dietary requirements, emergency contact details and even their email and mobile.
> — https://humanitix.com/us/faqs · Event Host Questions, "How do I ask attendees additional questions?", checked 27 October 2026

**Registration forms and waivers** · Yes — Your own checkout questions build the form, and a terms and conditions checkbox that can be renamed waiver makes attendees agree before they finish.

> Select the terms & conditions question format
> — https://help.humanitix.com/en/articles/8913353-how-to-add-terms-and-conditions-t-s-c-s-to-your-event · Section "How to add a terms and conditions checkout question", checked 27 October 2026

**Timed entry** · Partly — Timed slots work as a recurring event where buyers pick an occurrence, but ticket prices and capacities you set apply to every slot alike.

> All ticket types, prices, and capacities will apply to all occurrences
> — https://help.humanitix.com/en/articles/8888608-event-guide-create-a-recurring-event-with-repeating-dates-and-times · Section "Things to note about recurring events", checked 27 October 2026

**Waitlist** · Yes — A waitlist captures interest once tickets sell out and can release tickets and notify waiting buyers automatically.

> Release new tickets and notify waitlisted guests automatically as soon as additional tickets become available.
> — https://humanitix.com/us/features · Automated waitlist feature block, checked 27 October 2026

**Online events** · Yes — A Virtual Event Hub page holds the stream, video or download links and only ticket holders for the online event can reach it.

> Yes, using the Virtual Event Hub, you can provide your digital attendees exclusive access to your video, livestream or downloadable content.
> — https://humanitix.com/us/faqs · Event Host Questions, "Can I run a virtual event on Humanitix?", checked 27 October 2026

**Sell on your own website** · Yes — The whole checkout can be embedded on your own site, so buyers pay without leaving your pages.

> You can embed your Humanitix event's entire checkout process using a widget
> — https://help.humanitix.com/en/articles/8889214-sell-tickets-on-your-website-with-an-embedded-checkout · Opening paragraph, checked 27 October 2026

**Website builders** · Partly — embed only: you paste a script and button code into any site, with step-by-step help for WordPress, and Humanitix warns the pop-up may not suit every site builder.

> Please note that the pop-up widget may not be compatible with all third-party website builders or certain CMS.
> — https://help.humanitix.com/en/articles/8889214-sell-tickets-on-your-website-with-an-embedded-checkout · Note after the WordPress instructions, checked 27 October 2026

**Add-ons** · Yes — Add-ons let buyers put merchandise such as books, cups or hoodies in the same order as their tickets.

> Sell books, reusable coffee cups, funky hoodies, or anything your guests might need.
> — https://humanitix.com/us/features · "SELL ADD-ONS" feature block, checked 27 October 2026

**Recurring events** · Yes — One recurring event carries all its dates and times, so buyers pick a date and you do not rebuild the event each time.

> Create a recurring event by adding in all of your occurrences (dates and times) that all of your ticket-type options will apply to.
> — https://help.humanitix.com/en/articles/8888608-event-guide-create-a-recurring-event-with-repeating-dates-and-times · Opening paragraph, checked 27 October 2026

**Refunds and transfers by buyers** · Yes — Hosts can switch on self-service cancellations with a time limit and a refundable share, and buyers can forward a ticket to someone else by email.

> you can give buyers the ability to action their refunds and cancellations using the manage order button located on their order confirmation email.
> — https://help.humanitix.com/en/articles/8897185-allow-buyers-to-refund-and-cancel-their-orders-and-tickets · Opening paragraph, checked 27 October 2026

### At the door

**Check-in app** · Yes — The free Humanitix for Hosts app scans ticket QR codes on phones and keeps scanning when the network drops, syncing check-ins later.

> The app can still work offline for ticket scanning or check-ins with intermittent or loss of network connection, and your check-in data will be synced when a connection is restored.
> — https://help.humanitix.com/en/articles/14056532-hardware-requirements-for-the-humanitix-for-hosts-mobile-app · Hardware requirements list, checked 27 October 2026

**Door sales** · Yes — The host app takes card payments by tap to pay, typed card or a Stripe terminal at 3% + $1 a paid ticket, while cash sales carry no fee.

> All fees are charged per paid ticket. Free tickets are free. There are no fees for cash sales via the box office.
> — https://help.humanitix.com/en/articles/9760527-how-much-does-humanitix-cost · Paragraph above the currency fee table, checked 27 October 2026

**Apple Wallet** · Yes — Buyers can save their ticket to Apple Wallet from the confirmation page or the order email, unless the host has turned digital tickets off.

> you can easily save your digital tickets to your Apple Wallet, Google Wallet, or Samsung Wallet
> — https://help.humanitix.com/en/articles/12811402-can-i-save-my-tickets-to-my-apple-or-google-wallet · Opening answer, checked 27 October 2026

**Google Wallet** · Yes — Google Wallet is offered alongside Apple and Samsung Wallet on the confirmation page and in the order confirmation email.

> you can easily save your digital tickets to your Apple Wallet, Google Wallet, or Samsung Wallet
> — https://help.humanitix.com/en/articles/12811402-can-i-save-my-tickets-to-my-apple-or-google-wallet · Opening answer, checked 27 October 2026

### Finding buyers

**Listed where buyers browse** · Yes — Your event is listed on the Humanitix site in front of its own audience, and the fee table sets one rate per paid ticket however the sale comes in.

> Be in the spotlight for the million+ ticket buyers who visit us each year.
> — https://humanitix.com/us/features · "Millions of eyes on your event" feature block, checked 27 October 2026

**Email to buyers** · Yes — Email campaigns reach your attendees from inside Humanitix, and a Mailchimp connection lets you market a next event to past buyers.

> Humanitix even integrates with Mailchimp, if you want to promote your next event to your previous attendees.
> — https://humanitix.com/us/faqs · Event Host Questions, "How do I send an email to attendees?", checked 27 October 2026

**Ad tracking** · Yes — You can connect a Meta pixel and Google Tag Manager to your event pages, plus Google Analytics for views and sales.

> Connect your Meta pixel
> — https://help.humanitix.com/en/articles/8906145-connect-your-meta-pixel · Article title and body, checked 27 October 2026

**Promoter links** · Partly — Promoters and channels get tokenized affiliate links whose sales show in your reports, but a sale finished through any other link cannot be credited.

> Affiliate links can only track purchases made while using these links.
> — https://help.humanitix.com/en/articles/8896945-track-sales-performance-with-affiliate-tracking-links · Section "How to track your affiliate link purchases", checked 27 October 2026

### What it connects to and where it is sold

**Works with** · Yes — Mailchimp, Salesforce, HubSpot, Google Sheets, Canva and Facebook connect directly, and Zapier links thousands of other apps.

> Mailchimp integration
> — https://humanitix.com/us/pricing · Feature list "Enjoy robust features with any plan", checked 27 October 2026

**API** · Yes — A documented public API returns event, order, ticket and tag data with an account key, capped at 200 requests a minute.

> Get the most advanced integration with your website using our Humanitix public API to fetch event, order, ticket, and tag information.
> — https://help.humanitix.com/en/articles/8888275-public-api-documentation · Opening paragraph, checked 27 October 2026

### Starting and getting help

**Free to start** · Yes — There is nothing to pay Humanitix yourself: free events cost nothing and on paid events the fee goes to the buyer by default.

> For the majority of hosts, it costs absolutely nothing at all to run an event on Humanitix, and you'll get access to unlimited ticket types and all our functionality for free no matter if you're running a free or paid event.
> — https://help.humanitix.com/en/articles/9760527-how-much-does-humanitix-cost · Section "So how much does Humanitix cost?", checked 27 October 2026

**Sign up without a sales call** · Yes — You can open a free account and publish an event the same day; a demo is offered but no sales call is required first.

> Login to your free Humanitix account, then click ‘Create Event’. You can sell tickets for free and accept card payments from your attendees.
> — https://humanitix.com/us/faqs · About Humanitix, "How do I sell tickets on Humanitix?", checked 27 October 2026

**Contract** · No — There is no contract, no sign-up fee and no exclusivity, so you can run one event and stop without notice.

> NO sign up fees, NO contracts.
> — https://humanitix.com/us/pricing · "All good, no compromise." band under the plan cards, checked 27 October 2026

**Support on event day** · Yes — Support is free and reached by live chat in the host console or an inquiry form, with a help center behind it; no phone line or support hours are published.

> FREE customer support.
> — https://humanitix.com/us/pricing · "All good, no compromise." band under the plan cards, checked 27 October 2026

## Humanitix alternatives

- [Race Entry](https://boxofficefees.com/raceentry) · Free plan: Free race management software paid for by one per-registration fee that already covers card processing.
- [GoFundMe Pro](https://boxofficefees.com/gofundme-pro) · Price on request: Nonprofit fundraising platform with event ticketing, registration and Live Events, sold by quote.
- [Eventbrite](https://boxofficefees.com/eventbrite) · Free plan, then $69 a month: Ticketing platform with a buyer-discovery marketplace and optional fee transfer.
- [Ticket Tailor](https://boxofficefees.com/ticket-tailor) · Free plan, then £0.60 (about $0.80) per ticket: Flat per-ticket fee ticketing paid into your own Stripe, PayPal or Square account.
- [RunSignup](https://boxofficefees.com/runsignup) · Free plan: Free endurance-event registration platform billed only through per-transaction processing fees.
- [TicketSpice](https://boxofficefees.com/ticketspice) · From $0.99 per ticket: Flat 99¢-per-ticket ticketing for events and attractions, with in-house payments and a box office app.
- [RSVPify](https://boxofficefees.com/rsvpify) · Free plan, then $0.90 per ticket: Registration, ticketing, guest management, seating, and QR-code check-in in one platform.
- [UltraSignup](https://boxofficefees.com/ultrasignup) · Free plan, then $2.50 per registration: Race registration, results and free timing for trail, ultra and endurance events in North America.
- [Zeffy](https://boxofficefees.com/zeffy) · Free plan: Free fundraising platform for nonprofits with event ticketing, auctions and a built-in donor CRM.

8 of the 9 publish a price.

[All 9 alternatives](https://boxofficefees.com/humanitix/alternatives/)

## Sources and changes

Last changed 28 October 2026

**Sources** (23)

- https://help.humanitix.com/en/articles/9760527-how-much-does-humanitix-cost, read 27 October 2026
- https://help.humanitix.com/en/articles/12292391-what-are-the-humanitix-booking-fees, read 27 October 2026
- https://humanitix.com/us/faqs, read 27 October 2026
- https://humanitix.com/us/features, read 27 October 2026
- https://humanitix.com/us/pricing, read 27 October 2026
- https://help.humanitix.com/en/articles/12811402-can-i-save-my-tickets-to-my-apple-or-google-wallet, read 27 October 2026
- https://help.humanitix.com/en/articles/8888608-event-guide-create-a-recurring-event-with-repeating-dates-and-times, read 27 October 2026
- https://help.humanitix.com/en/articles/8889214-sell-tickets-on-your-website-with-an-embedded-checkout, read 27 October 2026
- https://help.humanitix.com/en/articles/13454109-my-refund-was-smaller-than-expected, read 27 October 2026
- https://help.humanitix.com/en/articles/14056532-hardware-requirements-for-the-humanitix-for-hosts-mobile-app, read 27 October 2026
- https://help.humanitix.com/en/articles/15185200-understanding-chargebacks-as-an-event-host, read 27 October 2026
- https://help.humanitix.com/en/articles/8888275-public-api-documentation, read 27 October 2026
- https://help.humanitix.com/en/articles/8889219-when-will-my-event-be-paid-out, read 27 October 2026
- https://help.humanitix.com/en/articles/8896945-track-sales-performance-with-affiliate-tracking-links, read 27 October 2026
- https://help.humanitix.com/en/articles/8896957-not-for-profit-nfp-charity-and-school-rate, read 27 October 2026
- https://help.humanitix.com/en/articles/8897185-allow-buyers-to-refund-and-cancel-their-orders-and-tickets, read 27 October 2026
- https://help.humanitix.com/en/articles/8906145-connect-your-meta-pixel, read 27 October 2026
- https://help.humanitix.com/en/articles/8906247-how-to-find-buyer-and-attendee-details-and-answers-to-checkout-questions, read 27 October 2026
- https://help.humanitix.com/en/articles/8913353-how-to-add-terms-and-conditions-t-s-c-s-to-your-event, read 27 October 2026
- https://help.humanitix.com/en/articles/8914022-why-are-there-booking-fees-for-donations, read 27 October 2026
- https://help.humanitix.com/en/articles/9187932-enable-refund-protection-on-ticket-purchases, read 27 October 2026
- https://help.humanitix.com/en/articles/9653327-changes-to-how-ticket-prices-and-booking-fees-are-displayed, read 27 October 2026
- https://help.humanitix.com/en/articles/9944108-does-humanitix-remit-tax-for-my-event, read 27 October 2026

## Is this yours?

Claim Humanitix: https://boxofficefees.com/claim/humanitix

Report an error if a fact is wrong: hello@boxofficefees.com, subject "Report an error: Humanitix (humanitix)".