# ACTIVEWorks Endurance — Race registration with first-party ACTIVE.com discovery and race-day operations. > Source: Box Office Fees — https://boxofficefees.com/active-network (structured, researched, re-verified) ACTIVEWorks Endurance is ACTIVE Network’s registration and event-management platform for endurance events. It combines race registration with event-day check-in, participant self-service, fundraising, merchandise, marketing, reporting, timing, and ACTIVE.com listings. **Best for:** Race directors running endurance events from registration through race day | Fact | Value | | --- | --- | | Website | https://www.activenetwork.com/ | | Category | Race and sports registration, Sports and races | | API | Yes | | Open source | No | | Price | Price on request | | Price checked | 30 October 2026 | Screenshot of ACTIVEWorks Endurance: https://boxofficefees.com/img/1920/screenshots/active-network.webp, captured 1 November 2026 **What we checked** - Pages last read: 30 October 2026 ## ACTIVEWorks Endurance price and terms **Terms** - Sign up without sales: Yes ## For AI agents - API: Yes Read on https://www.activenetwork.com/activeworks-endurance/plans-pricing, 30 October 2026. ## What we checked on ACTIVEWorks Endurance ### What the fees come to **Who pays the fees** · Partly — The standard contract charges registration fees to people who register, while individual schedules can differ. > Unless otherwise set forth in the applicable Schedule, Active will charge registration fees to individuals who register for the Events or purchase goods or services online. > — https://www.activenetwork.com/information/sports-terms · Section 4.1, Fees, checked 30 October 2026 **Card processing** · Partly — ACTIVE acts as payment facilitator and says processing fees apply, but publishes neither rate nor allocation. > Active will charge registration fees to individuals who register for the Events or purchase goods or services online, and will process and collect such fees as a payment facilitator according to the card networks. > — https://www.activenetwork.com/information/sports-terms · Section 4.1, Fees, checked 30 October 2026 **Fees on refunds** · Partly — Organizers can alter a custom-fee refund amount during cancellation, but the vendor does not state a universal fee-refund rule. > The displayed custom fee is automatically calculated based on the updated refund amount, you can then adjust the custom fee refund amount as required. > — https://support.activenetwork.com/endurance/articles/en_US/Article/Cancel-Registration-and-Issue-Refund1-2 · Step 9, cancellation and refund instructions, checked 30 October 2026 **Plans and subscriptions** · Yes — The product has Pro, Premium, and Elite tiers; its contract also permits monthly subscription billing when scheduled. > All plans start at the Pro tier with upgrade options available for Premium and Elite. > — https://www.activenetwork.com/activeworks-endurance/plans-pricing · Plan overview and plan note, checked 30 October 2026 **Donations and tips** · Yes — Registrants can give to an organizer-selected cause during registration, without requiring a separate fundraising page. > Offer a simple way for your registrants to give back on the spot during registration. > — https://www.activenetwork.com/activeworks-endurance/features · Fundraising, In-Line Donations, checked 30 October 2026 ### Getting paid **When you get the money** · Partly — Eligible direct-deposit organizations receive four remittances monthly; ACTIVE issues ACH within three business days after each billing period. > Active issues ACH payments within 3 business days after the end of billing period > — https://support.activenetwork.com/endurance/articles/en_US/Article/2026-AWE-Weekly-ACH-Payment-Schedule · 2026 AWE Weekly ACH Payment Schedule, checked 30 October 2026 **Disputed charges** · Yes — The client ultimately bears disputed-charge deductions because ACTIVE may offset payments or invoice the client after a buyer dispute. > all amounts ultimately due to Client will be net of all service fees, reversals, refunds, disputed charges, chargebacks and other deductions > — https://www.activenetwork.com/information/sports-terms · Section 4.6, Fees, checked 30 October 2026 **Your buyers’ details** · Yes — The product gives the client tools to collect a wide range of participant personal information during registration. > Client will have the ability to use the Products to collect a wide variety of End User Personal Information from authenticated End Users > — https://www.activenetwork.com/information/sports-terms · Section 3.3, Participant Information, checked 30 October 2026 ### Selling the tickets **Ticket types and discounts** · Partly — The Pro tier includes discount-code creation, while this public plan list does not explain early-bird or group-ticket setup. > Discount code creation > — https://www.activenetwork.com/activeworks-endurance/plans-pricing · Pro plan feature list, checked 30 October 2026 **Questions at checkout** · Yes — Every listed plan includes custom form questions, supporting organizer-defined questions during the registration flow. > Custom form questions > — https://www.activenetwork.com/activeworks-endurance/plans-pricing · Pro plan feature list, checked 30 October 2026 **Registration forms and waivers** · Yes — The platform combines custom form questions with waiver and document management for registration workflows requiring participant documents. > Go beyond the registration experience with event management tools like waiver and document management, pricing plans and more. > — https://www.activenetwork.com/activeworks-endurance/features · Event Operations, Event Management, checked 30 October 2026 **Add-ons** · Yes — Participants can add merchandise in registration and purchase flows, and a later self-service portal also supports additional merchandise. > Maximize revenue by creating a full merchandise store within your registration and purchase flows. > — https://www.activenetwork.com/activeworks-endurance/features · Merchandising, Virtual Storefront, checked 30 October 2026 **Recurring events** · Yes — Event Series registration can enroll a participant in every event in a series from one submission. > Auto-register participants for all events within a series with one quick registration submission > — https://www.activenetwork.com/activeworks-endurance/features · Event Registration, Event Series Registration, checked 30 October 2026 **Refunds and transfers by buyers** · Yes — MyEvents lets participants modify registrations and transfer a registration to another event category after purchase. > View and modify registrations, including accessing personal and event information, such as registration confirmations or QR codes for check-in, transferring registrations to another event category > — https://www.activenetwork.com/more-solutions/myevents · Let participants do it themselves, checked 30 October 2026 ### At the door **Check-in app** · Partly — ACTIVE On-Site can scan QR codes and keep working offline, but its standalone price is not published. > Scan QR codes or search by name, team, email, or phone to assign bibs instantly. > — https://www.activenetwork.com/more-solutions/on-site-app · Say goodbye to long lines and wait times; Offline Mode, checked 30 October 2026 **Door sales** · Partly — The On-Site app handles last-minute registrations and accepts card or cash payments, but no door-sale fee is published. > Handle last‑minute sign‑ups, waivers, and payments (card or cash) directly through the app. > — https://www.activenetwork.com/more-solutions/on-site-app · Say goodbye to long lines and wait times, checked 30 October 2026 ### Finding buyers **Listed where buyers browse** · Yes — Events can be published to ACTIVE.com without listing cost when they use an ACTIVE registration product. > Events and programs get listed on our site (https://www.active.com) for free when they use an ACTIVE Network product to help with their registration. > — https://support.activenetwork.com/endurance/articles/en_US/Article/Publish-Event-to-ACTIVE-com-2 · Opening paragraph, checked 30 October 2026 **Email to buyers** · Yes — Every listed plan includes integrated email marketing, and the feature page describes triggered and personalized campaigns. > Integrated email marketing > — https://www.activenetwork.com/activeworks-endurance/plans-pricing · Pro plan feature list, checked 30 October 2026 ### What it connects to and where it is sold **Works with** · Yes — ACTIVE documents first-party and third-party integrations, including connections for timing and fundraising workflows. > ACTIVE ensures a consistent experience through third-party integrations. > — https://www.activenetwork.com/activeworks-endurance/features · Integrations, Integrated Partnerships, checked 30 October 2026 **API** · Yes — The vendor explicitly describes an open API and says its APIs move data from ACTIVE solutions into organizer systems. > With our range of first-party, third-party integrations and an open API, we meet you exactly where you need us > — https://www.activenetwork.com/activeworks-endurance/features · Integrations, introductory paragraph, checked 30 October 2026 ### Starting and getting help **Sign up without a sales call** · Yes — The public plans page provides a direct Pro account-creation link rather than only a sales contact route. > Start with Pro > — https://www.activenetwork.com/activeworks-endurance/plans-pricing · Pro plan call to action, checked 30 October 2026 **Contract** · Yes — The standard product terms make ACTIVE the sole and exclusive provider of comparable registration software for covered client events. > Active will be the sole and exclusive provider of registration software and other services similar to the Products provided to Client hereunder > — https://www.activenetwork.com/information/sports-terms · Section 2.2, Exclusivity, checked 30 October 2026 **Support on event day** · Yes — ACTIVEWorks Endurance support is reachable by phone, online chat, and email; the vendor does not publish support hours. > form to connect with support via Phone Call, Chat Online and Email > — https://support.activenetwork.com/endurance/articles/en_US/Article/Report-Issue-and-Contact-Endurance-Support · Contact methods, step 2, checked 30 October 2026 ## ACTIVEWorks Endurance alternatives - [Race Entry](https://boxofficefees.com/raceentry) · Free plan: Free race management software paid for by one per-registration fee that already covers card processing. - [RunSignup](https://boxofficefees.com/runsignup) · Free plan: Free endurance-event registration platform billed only through per-transaction processing fees. - [UltraSignup](https://boxofficefees.com/ultrasignup) · Free plan, then $2.50 per registration: Race registration, results and free timing for trail, ultra and endurance events in North America. - [Tixr](https://boxofficefees.com/tixr) · Price on request: Enterprise live-event ticketing and commerce platform with quote-only fees. - [AXS](https://boxofficefees.com/axs) · Price on request: AEG-owned primary ticketing for arenas, theatres, festivals and teams, sold through a demo request. 3 of the 5 publish a price. [All 5 alternatives](https://boxofficefees.com/active-network/alternatives/) ## Sources and changes Last changed 1 November 2026 **Sources** (9) - https://www.activenetwork.com/activeworks-endurance/features, read 30 October 2026 - https://www.activenetwork.com/activeworks-endurance/plans-pricing, read 30 October 2026 - https://www.activenetwork.com/information/sports-terms, read 30 October 2026 - https://www.activenetwork.com/more-solutions/on-site-app, read 30 October 2026 - https://support.activenetwork.com/endurance/articles/en_US/Article/2026-AWE-Weekly-ACH-Payment-Schedule, read 30 October 2026 - https://support.activenetwork.com/endurance/articles/en_US/Article/Cancel-Registration-and-Issue-Refund1-2, read 30 October 2026 - https://support.activenetwork.com/endurance/articles/en_US/Article/Publish-Event-to-ACTIVE-com-2, read 30 October 2026 - https://support.activenetwork.com/endurance/articles/en_US/Article/Report-Issue-and-Contact-Endurance-Support, read 30 October 2026 - https://www.activenetwork.com/more-solutions/myevents, read 30 October 2026 ## Is this yours? Claim ACTIVEWorks Endurance: https://boxofficefees.com/claim/active-network Report an error if a fact is wrong: hello@boxofficefees.com, subject "Report an error: ACTIVEWorks Endurance (active-network)".